BMC Cloud Lifecycle Management vs BMC TrueSight comparison

BMC Cloud Lifecycle Management and BMC TrueSight are both solutions in the Cloud Monitoring Software category. BMC Cloud Lifecycle Management is ranked #45, while BMC TrueSight is ranked #26 with an average rating of 8.3. BMC Cloud Lifecycle Management holds a 0.3% mindshare in CMS, compared to BMC TrueSight’s 1.0% mindshare. Additionally, 80% of BMC Cloud Lifecycle Management users are willing to recommend the solution, compared to 86% of BMC TrueSight users who would recommend it.

BMC Cloud Lifecycle Management

Read 5 BMC Cloud Lifecycle Management reviews

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203 Comparison Views

80% willing to recommend

BMC TrueSight

Read 50 BMC TrueSight reviews

3,120 Views
811 Comparison Views

86% willing to recommend

BMC Cloud Lifecycle Management

BMC TrueSight

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 3, 2025

BMC TrueSight and BMC Cloud Lifecycle Management both compete in the IT management category. TrueSight has an edge in analytics and visualization for complex environments, while Cloud Lifecycle Management performs better in cloud orchestration and operational efficiencies.

Features: BMC TrueSight offers comprehensive performance monitoring, advanced data analytics, and predictive capabilities for managing IT operations. BMC Cloud Lifecycle Management provides streamlined deployment and management of cloud environments, agility in service provisioning, and automation features for enhanced cloud operations.

Room for Improvement: BMC TrueSight could improve its initial setup complexity, integration with newer cloud services, and flexibility in deployment models. BMC Cloud Lifecycle Management could enhance analytics capabilities, visualization tools, and scalability for larger cloud environments.

Ease of Deployment and Customer Service: BMC Cloud Lifecycle Management provides smoother integration with diverse cloud services and agile customer support during transitions. BMC TrueSight, despite a more complex setup, offers strong analytic tools post-deployment but requires more time for integration into existing systems.

Pricing and ROI: BMC TrueSight requires a higher initial setup cost but offers a substantial ROI through comprehensive monitoring capabilities. BMC Cloud Lifecycle Management involves a lower initial investment and provides quicker ROI with cost-effective cloud automation processes.

To learn more, read our detailed BMC Cloud Lifecycle Management vs. BMC TrueSight Report (Updated: September 2025).

Buyer's Guide

BMC Cloud Lifecycle Management vs. BMC TrueSight

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Cloud Lifecycle Management

Ranking in Cloud Monitoring Software

45th

Average Rating

7.8

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

Cloud Management (38th)

BMC TrueSight

Ranking in Cloud Monitoring Software

26th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (30th), Event Monitoring (7th), IT Infrastructure Monitoring (34th), AIOps (5th)

Mindshare comparison

As of October 2025, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.3%, up from 0.2% compared to the previous year. The mindshare of BMC TrueSight is 1.0%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Market Share Distribution
Product	Market Share (%)
BMC TrueSight	1.0%
BMC Cloud Lifecycle Management	0.3%
Other	98.7%

Cloud Monitoring Software

Featured Reviews

Entprssol67

Enterprise Solution Architect at Engineering Ingegneria Informatica SPA

Helps design blueprints in a cloud environment but the support is a major problem

One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.

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Ayobanji Iluyomade

IT Service Performance Manager at MTN

The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features

We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."

"Automates Java EE Application Deployment from an SCM system."

"Assesses change impact or completes an audit using multiple dashboard views."

"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."

"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."

"You can tie together your public and private cloud infrastructure into a "single pane of glass"."

"Supports unattended installs and image-based, script-based, or template-based provisioning."

"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."

"The solution has a very good business event manager tool."

"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."

"The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances."

"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."

"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."

"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

"It allows our operations team to have one single application to reference when investigating issues in our environment."

More BMC TrueSight pros

Cons

"Needs integrations with other providers to provide a custom public cloud environment."

"The installation and configuration can be tricky due to it being built on Remedy."

"One of the major problems is that support is not so good."

"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."

"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."

"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."

"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."

"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."

"More modules for less popular applications and better documentation."

"The dashboard and performance graphs should include a way to automatically schedule and export reports."

"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."

More BMC TrueSight cons

Pricing and Cost Advice

Information not available

"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."

"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."

"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."

"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."

"Pricing is very high."

"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."

"Other products are more expensive than BMC TrueSight."

"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."

More BMC TrueSight pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

26%

Computer Software Company

11%

Retailer

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	6
Large Enterprise	24

Questions from the Community

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What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

See all answers

What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

Though I have no clue about the tool's actual price, I know that it is astronomical.

See all answers

What needs improvement with BMC TrueSight Operations Management?

Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...

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Product Reports

Buyer's Guide

Cloud Management

October 2025

Download BMC Cloud Lifecycle Management product report

Buyer's Guide

BMC TrueSight

October 2025

Download BMC TrueSight product report

Also Known As

BMC CLM

ProactiveNet, TrueSight Operations Management

Overview

BMC's cloud management platform drives digital innovation with agile, full-stack service provisioning across cloud and traditional platforms. BMC Cloud Lifecycle Management scales easily while integrating with essential compliance and governance policies to reduce risk.

BMC Helix

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC Helix

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Buyer's Guide

BMC Cloud Lifecycle Management vs. BMC TrueSight

September 2025

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