BMC AMI Data monitors technical components very well, but end-to-end business transaction tracing is still limited. For instance, the flow of business transactions from order creation to generation of the ASN is limited. I would say it would be great if cross-system business flow visibility were improved. Moreover, I would say stronger AI root cause accuracy is needed. Current AI capabilities are useful but still heavily rule-based in many environments. I would also suggest having a somewhat easier UI for better user experience, as it remains operational heavy, menu-driven, and less intuitive for new engineers. Cleaner dashboards, drill-down visualizations, interactive topology maps, and easier search or filtering would be beneficial. Additionally, better cloud and hybrid visibility along with native event-driven monitoring would improve the solution. I feel there are still some features that need improvement. Particularly, business cross-functional visibility and cross-systems visibility need enhancement.
