BlueJeans Meetings and ConnectWise ScreenConnect compete in the video conferencing and remote support market. ConnectWise ScreenConnect holds an advantage in functionality and professional use cases, while BlueJeans excels in communication solutions.
Features: BlueJeans Meetings offers high-quality video conferencing, integrated calendar functionalities, and secure communication. ConnectWise ScreenConnect provides robust remote access control, advanced troubleshooting, and detailed session logging.
Room for Improvement: BlueJeans could enhance its remote support tools and integrate more advanced troubleshooting features. ConnectWise ScreenConnect might improve its video conferencing quality and streamline its user interface for beginners. BlueJeans might benefit from expanding customization options, while ConnectWise could focus on easier setup processes for non-IT users.
Ease of Deployment and Customer Service: BlueJeans Meetings offers easy cloud-based deployment with responsive support. ConnectWise ScreenConnect supports cloud and on-premise deployments and offers tailored technical support, making it versatile for diverse IT needs.
Pricing and ROI: BlueJeans Meetings provides a competitive entry-level pricing structure, offering good ROI for communication-focused organizations. ConnectWise ScreenConnect may require a higher initial investment but offers significant ROI for tech support environments by improving efficiency and reducing downtime.
INSTANTLY CONNECT AND COLLABORATE
The meeting experience users love
Instantly join, host or manage a video, audio or web meeting from a conference room, your desk or a remote location. Then engage in a productive virtual meeting with the power of immersive HD video and Dolby Voice® audio.
Smart Meetings Meeting Hub
Bolster productivity with in-app intelligence to capture the most important discussion points, assign action items, and quickly replay meeting highlights. Manage and prioritize post-meeting follow-through with time-saving solutions to bring projects to completion and establish accountability across the organization.
Powered by Dolby Voice
Enjoy more natural, high definition sound with Dolby Voice, including background noise cancellation in video and audio meetings across multiple devices and locations. Hear the Dolby difference.
Zero download meetings
Join full-featured video meetings right from your favorite browser. With immersive video and spatial audio you’ll be collaborating face-to-face within seconds. Nothing to download or install.
With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
