BlueJeans Meetings vs ConnectWise ScreenConnect comparison

BlueJeans Meetings vs. ConnectWise ScreenConnect

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlueJeans Meetings

Ranking in Virtual Meetings

14th

Average Rating

8.8

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

No ranking in other categories

ConnectWise ScreenConnect

Ranking in Virtual Meetings

10th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Remote Access (18th)

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of BlueJeans Meetings is 0.9%, down from 1.0% compared to the previous year. The mindshare of ConnectWise ScreenConnect is 1.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Saurabh Srivastav

Solutions Architect-Hybrid Cloud and Automation at Red Hat

Accommodates large meetings with up to 500 participants, and I find it pretty intuitive and user-friendly

As per company policy, most internal meetings happen through Google Meet, but for large-scale meetings with more than 500 participants, we use BlueJeans Meetings. It's more like a broadcast meeting platform, which Google Meet doesn't allow The main advantage is the ability to host large meetings…

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Todd Blake

Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC

Simple to set up, reasonable pricing, and useful remote control capabilities

I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The main advantage is the ability to host large meetings with up to 500 participants. The sound quality is also better on BlueJeans. I find it pretty intuitive and user-friendly."

"It is available in all flavors. You can use it in the browser, and you can use it on an Android phone for which a BlueJeans app is available. I use an Android phone, so I only know about Android. So, you can join a meeting from the application installed on your phone or from the mobile browser, or you can use it from a laptop or a PC."

"It is really easy and there are no complicated graphics or icons. It is simple and has an intuitive design. It's user-friendly over anything else I have used."

"The quality of both audio and video is good."

"Remote connect via webpage. I use it to support employees when I am not in the office or when they are at a remote location."

"Setup was very straightforward. All I had to do was write a GPO on my domain controller and it automatically installed the agent that I downloaded from the software. I literally had to do nothing."

"Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. Greater degree of organization is valuable to my organization, because we have many sessions to handle."

"I've noted an ROI while using the solution."

"ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN."

"Being able to flip quickly between however many monitors that I have running, detune the video for black and white, or with fewer colors to make it faster, is amazing."

"Unattended access is the most important feature."

"The initial setup is fairly straightforward."

More ConnectWise ScreenConnect pros

Cons

"I haven't had any big challenges. The annotation feature should be improved. So if I need to mark something or point something out, it's there, but it's not that user friendly. Other than that it's fine. In terms of collaboration, I think there could be some improvement."

"Its cost is very high. If you sell it in India, which is a price-conscious market, the prices should be as per the market competition. You cannot charge the rates that are applicable in the US. They should tailor it to the local market. It should be in line with what the competition is offering."

"Screen sharing is available but there is no feature for remote access, to take control of another machine."

"BlueJeans doesn't allow as much customization of your background in a video call, so that could be improved."

"We have had issues. We have had circumstances, for reasons we don't know, where the service will stop running, and when the service stops running that computer no longer becomes reachable. We haven't really seen that so much on desktops, but we have seen that happen quite frequently on server operating systems, Server 2008, Server 2012. You can install the product and then a week down the road it will just stop."

"I really didn't care for the onboarding process and it is something that should be improved."

"The solution is a little bit complicated when you want to implement it."

"Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."

"For my company, just installing the software and using it is very easy. But if I need to give one of my customers access to their machines, the process that you have to go through is some 15 to 20 steps. You have to create a group, and then you have to assign a policy. It takes 15 to 20 minutes to set up someone for remote access to their own machine."

"They could provide a toolbox for the plan I'm on."

"What we need this product to do is to be able to control Windows Updates. LogMeIn Central allowed us remote access but also allowed to push and install Windows Updates, and third-party updates... When we made the switch to ConnectWise we lost the ability to do patching. That forced us, for our larger clients, to move to WSUS. We had to set up a VM on those larger clients to push Windows Updates and patches into the network."

"If it had Chrome capability, that would be great; being able to use it on a Chrome device. Right now, I can't use it on my Chrome device."

More ConnectWise ScreenConnect cons

Pricing and Cost Advice

"I once tried buying it for myself, but it was very costly. It is quite expensive as compared to other solutions. With BlueJeans, there are carrier charges if you call the toll-free number. The customer doesn't pay for the call, but the buyer or the subscriber of BlueJeans has to pay for it. That is where BlueJeans becomes very costly, and that is where Google, Microsoft Teams, and Zoom are very helpful because you don't have to pay these charges."

"I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."

"We pay an annual licensing fee."

"Make sure you have enough licensing for all the techs that you have."

"The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."

"We pay $3,000 USD for the service, yearly upfront."

"Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."

"Pricing is fair for Control and the licensing is simple."

"ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."

More ConnectWise ScreenConnect pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

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860,592 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

19%

Financial Services Firm

12%

Manufacturing Company

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about BlueJeans Meetings?

The main advantage is the ability to host large meetings with up to 500 participants. The sound quality is also better on BlueJeans. I find it pretty intuitive and user-friendly.

What needs improvement with BlueJeans Meetings?

In future releases, I would like to see maybe customized virtual backgrounds, like Google Meet has. BlueJeans doesn't allow as much customization of your background in a video call, so that could b...

What advice do you have for others considering BlueJeans Meetings?

Overall, I would rate the solution a nine out of ten. I would recommend using it.

What do you like most about ConnectWise Control?

The product is really easy to deploy.

What is your experience regarding pricing and costs for ConnectWise Control?

I download the product for free with ConnectWise RMM's license.

What needs improvement with ConnectWise Control?

All the features provided by the product in terms of screen connectors have been good. There can be some complexities when running patches or when building up all the profiles, making them areas wh...

Skype for Business vs BlueJeans Meetings

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Product Reports

Virtual Meetings

Download BlueJeans Meetings product report

ConnectWise ScreenConnect

Download ConnectWise ScreenConnect product report

Also Known As

BlueJeans Network

ConnectWise Control, ScreenConnect

Overview

INSTANTLY CONNECT AND COLLABORATE

The meeting experience users love

Instantly join, host or manage a video, audio or web meeting from a conference room, your desk or a remote location. Then engage in a productive virtual meeting with the power of immersive HD video and Dolby Voice® audio.

Smart Meetings Meeting Hub

Bolster productivity with in-app intelligence to capture the most important discussion points, assign action items, and quickly replay meeting highlights. Manage and prioritize post-meeting follow-through with time-saving solutions to bring projects to completion and establish accountability across the organization.

Enjoy more natural, high definition sound with Dolby Voice, including background noise cancellation in video and audio meetings across multiple devices and locations. Hear the Dolby difference.

Zero download meetings

Join full-featured video meetings right from your favorite browser. With immersive video and spatial audio you’ll be collaborating face-to-face within seconds. Nothing to download or install.

Verizon

With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.

ConnectWise

Sample Customers

Criteo, Seattle Children's Hospital, The Wharton School, Wikia, Telit, Epilepsy, NENW, IPENZ, Medanta, Mphasis, Royal Academy of Dance, Wharton, Red Hat, HKS Architects, Forum of the Future, Commonfund

Jon Rosen Systems

BlueJeans Meetings vs. ConnectWise ScreenConnect