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Blackpoint Cyber MDR vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackpoint Cyber MDR
Ranking in Managed Detection and Response (MDR)
10th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Intercept X Endpoint
Ranking in Managed Detection and Response (MDR)
7th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Endpoint Protection Platform (EPP) (10th), Endpoint Detection and Response (EDR) (11th), ZTNA (8th), Extended Detection and Response (XDR) (11th), Ransomware Protection (3rd)
 

Mindshare comparison

As of June 2025, in the Managed Detection and Response (MDR) category, the mindshare of Blackpoint Cyber MDR is 4.1%, down from 5.9% compared to the previous year. The mindshare of Intercept X Endpoint is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Gary Herbstman - PeerSpot reviewer
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real. This feature ensures that I am notified only…
Khandokar Rabbi - PeerSpot reviewer
Used for endpoint security, ransomware protection, virus protection, and server security
Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security. Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine. Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution also watches over Microsoft 365 and keeps a copy of logs."
"On a scale from one to ten, I would rate the overall solution as a ten."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"The solution is all encompassing and can incorporate email monitoring."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"The key factor that attracted me to Sophos Intercept X was the multi-platform. I have multiple clients that have mixed environments of Mac and Windows. I am able to deliver a standard solution, regardless of the platform."
"It is quite scalable. You can always add more users. I would rate the scalability a nine out of ten."
"The most valuable features of Intercept X are server lockdown, auto-remediation, and encryption monitoring."
"It is stable and has a good price. I find it very good."
"The most valuable feature of the solution is that it is less hash-based than competitors."
"After that, the client switched to Sophos to get the protection they lacked. It either works or it doesn’t and Sophos works."
"Sophos Intercept X has a host of valuable features, including its anti-malware feature, which we considered key."
"Malware protection and application blocking are absolutely great. The DLP and malware features are very helpful. It is also very user-friendly, reliable, and scalable. It is easy to set up. We are also happy with its price and support."
 

Cons

"The interface could be more intuitive."
"The feature we keep asking for is a vulnerability scan."
"Some texts seem to report items as normal too quickly."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The EDR could be improved, and perhaps the User Interface."
"The majority of our systems are MacBooks and their solution release cycle is slow to endorsing or support the MacBook's latest OS or hardware platform. For example, when Sophos macOS Big Sur version 11 was released, it took them a while to support this version of OS. A similar situation occurred when the MacBook M1 hardware CPU was released. They have not fully supported the native M1 CPU to this day. They need to speed up the solutions release cycle."
"It would be a value-add if they can include integration with other technologies or solutions, like Fortinet, Blue Coat, etc."
"It would be better if it can automatically generate a report for each and every user so that the users get to know the things that shouldn't be accessed from their PCs. It can have information about malicious and non-malicious sites so users are aware of them, and they don't access malicious websites. Such reports can be generated at the end of the day. We should also be able to get through to their support team quickly. Currently, it takes more than half an hour to get through to a technical person."
"The technical support is the lone sore-point when dealing with this product."
"The initial setup can be difficult if you don't come in with at least some knowledge about the product."
"Stability-wise, we had issues with some clients which had to be dealt with manually. The issue was with that installation part."
"Intercept X could enhance its support services, particularly in terms of response time and resource allocation."
 

Pricing and Cost Advice

"The pricing is in line with other products."
"The pricing is reasonable."
"The pricing is quite expensive compared to the rest. I would rate the pricing a four out of ten; one is expensive, and ten is cheap."
"The price is pretty good."
"You can purchase a license for one to three years."
"You can pay monthly, but most of our customers choose annual subscriptions because they are less expensive."
"It's not bad, but compared to competitors, it's a little bit on the high side. The price could be more competitive."
"Its price depends on the scenario. It is very expensive, but it is not more expensive than other vendors. The price of Check Point and other vendors is much higher than Sophos."
"The price of this solution is a little high compared to competitors because they do not have a proper pricing structure."
"We have an annual subscription."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
8%
Retailer
7%
Healthcare Company
6%
Computer Software Company
19%
Manufacturing Company
7%
Financial Services Firm
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement.
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
 

Also Known As

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
Sophos Intercept X
 

Overview

 

Sample Customers

CoreRecon, Peerless Tech Solutions, Lorien Health
Flexible Systems
Find out what your peers are saying about Blackpoint Cyber MDR vs. Intercept X Endpoint and other solutions. Updated: April 2025.
857,028 professionals have used our research since 2012.