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Blackpoint Cyber MDR vs Expel comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackpoint Cyber MDR
Ranking in Managed Detection and Response (MDR)
10th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Expel
Ranking in Managed Detection and Response (MDR)
20th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
SOC as a Service (5th)
 

Mindshare comparison

As of July 2025, in the Managed Detection and Response (MDR) category, the mindshare of Blackpoint Cyber MDR is 3.9%, down from 5.9% compared to the previous year. The mindshare of Expel is 1.9%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Gary Herbstman - PeerSpot reviewer
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real. This feature ensures that I am notified only…
reviewer2578461 - PeerSpot reviewer
Rapid threat management and diverse technology integration for effective monitoring
Expel has made it easier for companies to monitor and manage various log sources. With its vast integration portfolio, customers can efficiently monitor diverse environments. Time to value is quick, as Expel can turn their service up very rapidly. They have both automated active responses and human processes that quicken threat resolution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On a scale from one to ten, I would rate the overall solution as a ten."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"The solution is all encompassing and can incorporate email monitoring."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"Their threat hunting protocol and process with AI and machine learning are strong, allowing for active and rapid responses."
 

Cons

"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"The interface could be more intuitive."
"The feature we keep asking for is a vulnerability scan."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"Some texts seem to report items as normal too quickly."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for management."
 

Pricing and Cost Advice

"The pricing is in line with other products."
"The pricing is reasonable."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
8%
Healthcare Company
7%
Retailer
6%
Computer Software Company
17%
Financial Services Firm
14%
Retailer
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement.
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
What is your experience regarding pricing and costs for Expel?
Expel's pricing has adapted as the market evolved and has become competitive over the past twelve months.
What needs improvement with Expel?
The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for m...
What is your primary use case for Expel?
I have experience reselling Expel. Customers often come to me wanting to evaluate multiple providers to make a choice based on their specific use cases, requirements, technology investments, and so...
 

Also Known As

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
Workbench, Expel SOC-as-a-Service
 

Overview

 

Sample Customers

CoreRecon, Peerless Tech Solutions, Lorien Health
Amanda Fennell CSO
Find out what your peers are saying about CrowdStrike, Huntress, Field Effect and others in Managed Detection and Response (MDR). Updated: June 2025.
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