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BlackBerry Cylance Cybersecurity vs ThreatLocker Zero Trust Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
ThreatLocker Zero Trust End...
Ranking in Endpoint Protection Platform (EPP)
6th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
39
Ranking in other categories
Network Access Control (NAC) (5th), Advanced Threat Protection (ATP) (6th), Application Control (2nd), ZTNA (3rd), Ransomware Protection (3rd)
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.4% compared to the previous year. The mindshare of ThreatLocker Zero Trust Endpoint Protection Platform is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Johnathan Bodily - PeerSpot reviewer
Ensures ransomware protection and reduces phishing chaos
The application control has been great so far, and while I am still exploring the network access controls, I unfortunately don't have access to one module I would love to have due to licensing restrictions. It's easy to use in regard to reducing attack surfaces. For me, it's a piece of cake. We can have something approved within 30 seconds, thanks to the mobile app. We haven't eliminated security solutions. We just add to it, and ThreatLocker has been a great addition. We also have Kaseya and ThreatLocker as a supplement to that. It's useful. They have overlap, and we look at the overlap as a good thing. It's helped your organization save on operational costs or expenses by ensuring that many fewer hours are spent dealing with ransomware nonsense. I cannot count the amount of hours that I personally have not had to put in to recovering an environment from a ransomware event. The last big one took us about three weeks to completely recover from. Since we've grouped ThreatLocker in, the management of that whole setup has gone down to just daily help desk tasks and general server maintenance instead of having the whole system on fire. There are probably thousands of hours of saved time between our teams. It's been great so far. ThreatLocker Zero Trust Endpoint Protection Platform's ability to block access to unauthorized applications is great. It's my biggest protection, the blocked applications. In a lot of cases, you go to install something yourself that you need for management, and it comes in and says, nope. And then I have to log into the portal and approve it. I get our other guys saying, hey, why are you trying to approve something? Any of the tools that I'm using on a day-to-day basis that haven't been in the environment during the whole learning mode initially, I could go through and set extensions and all that. So, while it's a headache on that end, the amount of saved time I can't even count. It is a little frustrating on my end since I like to go as quickly as I possibly can, and it slows me down. However, that's a really good thing. Depending on the site, it can save a lot of time and cut down headaches. It's likely saved a week's worth of time. It's cut down the amount of sever help desk tickets. Those have become minimal.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"A user can continue to add endpoints and the solution will continue to perform well."
"Its setup is simple if you have a Windows device; it is executable."
"The solution runs in the background, and I do not need to care about it."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"I like the AI and mathematical components that they use."
"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"Endpoints are protected in real-time without the need of a centralized server."
"ThreatLocker Protect has improved my organization greatly."
"Unified Audit is excellent for identifying our denies and using those to dynamically create rules, as opposed to manually observing the logs and creating them. It saves so much time."
"Overall, everything is excellent, and everything is well-prepared, from the laptops provided to the overall setup."
"The sandbox functionality is fantastic."
"ThreatLocker has significantly improved numerous techniques that mitigate vulnerabilities and viruses initiated on the back end of a network."
"We are seeing a return on investment, especially with our managers and customers."
"The control list is the best feature. For our company, it provides value to our customers since they can see we are improving our security."
"ThreatLocker saves me a couple of hours per day dealing with threats and encrypting efforts elsewhere."
 

Cons

"The security scripting needs improvement. It needs deeper security for scripting."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"The user interface is outdated."
"The initial deployment was quite complicated."
"If they can add more features on top of their Persona feature that would be ideal."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."
"The solution’s user interface could be improved."
"I cannot suggest anything that they are not already doing. They should keep adding features as they have been."
"ThreatLocker University offers many good training modules, but more in-depth training for advanced platforms would be beneficial."
"It is not easy to use. I am still learning."
"It has not helped reduce our help desk tickets. We are still in learning mode, and after we are fully knowledgeable, we will be able to see some ticket reductions."
"ThreatLocker's technical support process could be streamlined by reducing the number of steps required to reach a human agent."
"Some reporting areas need improvement."
"I find that the learning mode is too accessible. Technicians sometimes default to it instead of manually building policy controls."
"Identifying areas of improvement is challenging, however, perhaps adding a few more built-ins could help."
 

Pricing and Cost Advice

"The licensing part of the product is too expensive compared to other solutions in the market."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"This cost of the license is approximately $5 USD monthly per user."
"The tool is not that expensive."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"The monthly fee is $55 USD per user."
"We would just add more if there are new users, but right now you just need one license for per user."
"I do not deal with pricing, but I assume it is cost-effective for us. We choose a solution based on functionality and affordability."
"Its price is fair. They have added some additional things to it beyond allowlisting. They are up-charging for them, but in terms of the value we get and the way it impacts us, we get a bang for our buck with ThreatLocker than a lot of our other security tools."
"The price of ThreatLocker Allowlisting is reasonable in the market, but it is not fantastic."
"I do not know about the licensing and price as it comes bundled from our MSP. However, it seems fairly reasonable for us, which is why we chose it."
"We have not had any real issues with the pricing. As they have added more features, due to the way our contracts are structured with our customers, we have had to hold off on adopting the new features because they do add costs."
"Others say ThreatLocker is too expensive, and I tell them they're dreaming. It's well-priced for what it does."
"Considering what this product does, ThreatLocker is very well-priced, if not too nicely priced for the customer."
"The price is very reasonable, and we have been able to integrate ThreatLocker with all of our clients."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Government
8%
Financial Services Firm
7%
Computer Software Company
37%
Retailer
8%
Financial Services Firm
5%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What do you like most about ThreatLocker Allowlisting?
The interface is clean and well-organized, making it simple to navigate and find what we need.
What is your experience regarding pricing and costs for ThreatLocker Allowlisting?
Pricing, setup costs, and licensing have been pretty accessible and manageable. It was not too expensive to get started, especially at a small scale for a smaller MSP. It is very accessible, easy t...
What needs improvement with ThreatLocker Allowlisting?
For the space that it's in, it's already there. I don't know of another product that compares to its level. Even recently, with the addition of the detect module is a very nice add-on to the packet...
 

Also Known As

Blackberry Protect
Protect, Allowlisting, Network Control, Ringfencing
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. ThreatLocker Zero Trust Endpoint Protection Platform and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.