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BlackBerry Cylance Cybersecurity vs Malwarebytes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
20th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Malwarebytes
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of Malwarebytes is 1.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
George Tsepelis - PeerSpot reviewer
A highly stable and easy-to-deploy product that keeps organizations safe
The product keeps our company safe Recently, a user tried to open an unsafe link, and Malwarebytes stopped them. They kept trying and trying, but they could not open it. Later, it turned out to be a fake Microsoft account. So far, we have faced no issues with the product. It is doing what it…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides good insight into the programs, applications, or websites that may need attention."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue.​"
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"I like the AI and mathematical components that they use."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"The Application Guard and ByteGuard are useful features."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"The technical support services are good."
"It allows us to have better knowledge of the way people use the tool and how we can improve their workflows."
"We have seen a decrease of approximately ninety percent in the number of events."
"The behavior-based detection is very nice, and it combats zero-day threats by looking for anomalous behaviors."
"The dashboard actually is good and it is simple."
"The most valuable features of Malwarebytes are the EDR and the complete feature set provided."
"Being able to carry out a full scan on your system."
"The solution has a good management interface."
 

Cons

"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"The solution should implement AI in the product."
"The price for this EPP platform is expensive and could be improved."
"They could improve on the false positives, reporting and whitelisting features."
"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"The solution needs better dashboards that are easier to use."
"The user interface is outdated."
"There are no built-in backups or integrated backup options, which could be an opportunity."
"My clients have frequently encountered some tech support scams where when you go to a particular website, it throws up a fake warning to you and states that you need to call this number."
"I would like to see a little more detail in the log. So, when an event occurs, I'd like to know not just when it happened and on what device, but what activity was taking place on the machine at the time so that we can drill down. If we get a false positive, we have to do a lot of research and go back and forth with our end-users to know why it was a false positive. So, having a little more detail around detections and events would probably be my most asked feature."
"The stability and performance of the solution are areas with shortcomings that need improvement."
"The interface could be improved. Currently, you need to really dig around to find the elements you need."
"A solution must be installed in the main gateway to give an overview of the incoming and outgoing traffic. The technical support team's response time should be faster."
"The product could be improved in blocking malicious traffic, such as communication with known malicious IP addresses."
"The online reporting needs to be improved. Currently, we have to look at it online, and if we want to download a report, it just downloads as an Excel file. It's just raw information. There needs to be some way to better display it when it's downloaded."
 

Pricing and Cost Advice

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"The license price for this solution could be better. It's on the expensive side."
"The solution provides me with competitive pricing."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"I think that the price we are paying is good for what it is."
"The cost may be something in the ballpark of $20-25 a year per computer."
"It is expensive."
"Its cost is around $60 a machine. The cost of the total solution for 250 people is about $8,500 a year. If we add EDR to it, it will bring that cost up to about $15,000. The cost for Carbon Black is about $25,000, which is $10,000 more, but you get all AI functions with it."
"On a scale of one to ten, where one is a low price and ten is a high price, I rate the product's pricing a seven."
"It is really expensive. We've got between 30 and 40 licenses every year, and for the number of licenses that we have, we're finding that Malwarebytes on average costs between $900 and $1,000 more per year than comparable options. We're paying about $3,300 per year for these licenses. There are no additional costs beyond the standard licensing fee."
"Malwarebytes is a cost-effective product."
"We expect to pay $1,000 USD a month, depending on the number of users."
"Yearly, it is around $50 per client."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Government
7%
Financial Services Firm
7%
Computer Software Company
13%
University
11%
Comms Service Provider
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What do you like most about Malwarebytes?
Ten times a day, improved signatures will be downloaded, so it is very up-to-date in terms of malware experience.
What is your experience regarding pricing and costs for Malwarebytes?
I really hate the automatic rebilling without officially confirming it with me. It's an annoyance and they should at least confirm with me, like a month before they bill me.
What needs improvement with Malwarebytes?
It takes up too much space when it's trying to run in the background.
 

Also Known As

Blackberry Protect
No data available
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Knutson Construction
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Malwarebytes and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.