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BlackBerry Cylance Cybersecurity vs Jamf Protect comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Jamf Protect
Ranking in Endpoint Protection Platform (EPP)
20th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
18
Ranking in other categories
AI Customer Experience Personalization (15th)
 

Mindshare comparison

As of August 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.9%, up from 3.7% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.6%, up from 1.0% compared to the previous year. The mindshare of Jamf Protect is 0.8%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.9%
Jamf Protect0.8%
BlackBerry Cylance Cybersecurity1.6%
Other93.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Nick Rudman - PeerSpot reviewer
Project Manager at Wells Fargo
Security platform has reduced malware risk and has strengthened compliance for macOS endpoints
Jamf Protect provides multiple levels of telemetry collection, allowing me to select how sensitive I want to be on event triggers. Jamf Protect allows me to monitor against specific threat categories aligned to the MITRE ATT&CK framework. In addition to protection, I utilize Jamf Protect to monitor our endpoint compliance with the CIS critical security control baseline. If the environment is predominantly Apple based, Jamf Protect is a strong solution for providing EDR capabilities to endpoints. The detection capabilities are on par with other leading EDR tools, and it integrates well with Jamf MDM. The compliance telemetry, log forwarding, and USB device management included as part of Jamf Protect provide a good return on investment. Jamf Protect has had a positive impact on my organization, as it has been one of the best tools that protects against malware. It offers better detection of malware, reducing downtime and risk to our network by approximately 30 to 50 percent. Implementing it is straightforward, although there can be a steep learning curve in general, especially for less technical users. The competitive pricing included in the business package is great, and compliance with our security standards has been maintained.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can visualize and control the activities in the environment from anywhere."
"The behavior-based detection feature is valuable."
"This software helps us understand any issues that may arise when someone is not at work."
"The information the dashboard provides is very clear."
"The stability is pretty good except for one or two cases, and based on the performance, it's been okay with pretty high performance, no bugs or glitches, and it doesn't crash or freeze."
"They have a new GUI which is just fantastic."
"Cortex XDR can integrate the firewalls and determine the tendencies of the attacks. It's a new generation antivirus, with protection endpoints and detection response. It is very easy to use and everybody can operate the solution."
"The most valuable features of this product are the management capabilities, which allow an IT organization to get quite a good picture of attempted cyber attacks, and its out-of-the-box investigation capabilities."
"The stability is perfect, and it is leaps and bounds beyond our previous solution by McAfee."
"The platform's most valuable features are the malware detection capabilities."
"CylancePROTECT is a fairly decent antivirus."
"You can manage all the threats and everything from a centralized dashboard."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"This technology is very good, very stable, and we have great trust in it and what it delivers."
"The most valuable feature of CylancePROTECT is the support."
"The behavioral detection is valuable."
"Jamf Protect offers next-generation antivirus and Apple specific defense features, with real-time updates that block or look for any malicious software on the device, such as Trojans or crypto miners, so people feel secure and we feel secure as administrators that end users are protected from ransomware and other kinds of malicious software."
"Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention."
"The tool's tech support is helpful and efficient. It also has an active community."
"Jamf Protect impacts my organization positively by creating an ecosystem that delivers a massive shift in both risk reduction and operational speed."
"I rate the technical support a ten out of ten."
"Jamf Protect's most effective features for threat detection include managing devices and applications, deploying and upgrading the OS, and its overall security features."
"Jamf Protect has had a positive impact on my organization, as it has been one of the best tools that protects against malware."
 

Cons

"We would also like to have advanced tech protection and email scanning."
"Dashboards do not allow everyone to see what's happening."
"Although I would say this product is highly-rated, it could probably do more because nothing does everything that you want."
"There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results."
"The GUI could be improved."
"Being able to filter the events to see those that are related to the actual alert would save time spent by the engineer."
"The product's pricing could be better."
"The tool needs to be improved in terms of integration and interface."
"There are a lot of false positives and it takes up a lot of time."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"It's a good solution but some features just need to be updated."
"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."
"I find the price for Blackberry Protect expensive, so that's an area for improvement."
"The product must make the interface a little more user-friendly."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"Jamf Protect can be improved by addressing the steep learning curve for the custom analytics engine."
"The customer service rating is four out of ten."
"Regarding improvements for Jamf Protect, I receive the warnings related to insecure website accesses through mail at a later stage, so if they could be flagged the moment I visit them, that would be great because I would know exactly which website was causing the warnings."
"The solution's integration with other tools is slow."
"Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices."
"I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful."
"Overall, Jamf Protect is a strong product, but there are a few areas where it could be improved."
"The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch."
 

Pricing and Cost Advice

"The pricing is a little high. It is per user per year."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"It has reasonable pricing for the use cases it provides to the company."
"The price of the solution is high for the license and in general."
"The pricing is okay, although direct support can be expensive."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"It is "expensive" and flexible."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"The product cost is about $5, per user, per month."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"It's not so heavily priced; rather, it's average and decent."
"The tool is not that expensive."
"We would just add more if there are new users, but right now you just need one license for per user."
"Jamf Protect is an expensive solution."
"I rate the product price as a five on a scale of one to ten, where one is a low price, and ten is a high price."
"The licensing costs are yearly and expensive."
"It's significantly cheaper than other options like ApexOne."
"Jamf Protect costs double the price that we were paying before."
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Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
10%
Financial Services Firm
10%
Construction Company
12%
Outsourcing Company
8%
Comms Service Provider
7%
Manufacturing Company
7%
University
12%
Manufacturing Company
9%
Comms Service Provider
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise13
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
What is your experience regarding pricing and costs for Jamf Protect?
My experience with pricing, setup cost, and licensing for Jamf Protect was fine, but I am not aware of the pricing si...
What needs improvement with Jamf Protect?
Overall, Jamf Protect is a strong product, but there are a few areas where it could be improved. First, I would like ...
What is your primary use case for Jamf Protect?
My primary use case for Jamf Protect is endpoint detection and response and threat monitoring for macOS devices. I us...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Jamf Protect and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.