Bixpand vs Oracle Fusion Service comparison

Bixpand.ai and Oracle are both solutions in the CRM category. Bixpand.ai is ranked #125, while Oracle is ranked #10 with an average rating of 8.3. Bixpand.ai holds a 0.0% mindshare in CRM, compared to Oracle’s 1.4% mindshare. Additionally, 91% of Oracle users are willing to recommend the solution.

Bixpand

61 Views
23 Comparison Views

Oracle Fusion Service

Read 33 Oracle Fusion Service reviews

793 Views
354 Comparison Views

91% willing to recommend

Bixpand

Oracle Fusion Service

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Bixpand and Oracle Fusion Service based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Report (Updated: June 2025).

Buyer's Guide

CRM

June 2025

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Helped 859,687 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bixpand

Ranking in CRM

125th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle Fusion Service

Ranking in CRM

10th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

CRM Customer Engagement Centers (4th), Marketing Management (7th)

Mindshare comparison

As of July 2025, in the CRM category, the mindshare of Bixpand is 0.0%, down from 0.1% compared to the previous year. The mindshare of Oracle Fusion Service is 1.4%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

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MahaboobPasha

Solutions Architect at Western Digital

Integration enhances efficiency with good ERP Fusion Console that helps with centralization

When it comes to ERP Cloud, performance has always been an issue, especially when calling an API or a VIP publisher. I experience timeouts, which Oracle needs to improve. There have been many service requests around this, particularly last year. Although progress has been made, performance is still a concern for me. When dealing with bulk data uploads via a BDI process, some records occasionally fail, requiring me to debug and reprocess them. Enhanced performance is something that I would be interested in.

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Top Industries

By visitors reading reviews

No data available

Educational Organization

49%

Financial Services Firm

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Oracle Service Cloud?

The solution is easy to learn.

See all answers

What needs improvement with Oracle Service Cloud?

I would like to see more AI usage, enhanced personalization capabilities, and simpler integration capabilities.

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What is your primary use case for Oracle Service Cloud?

I mainly use the solution for RTCRN.

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Comparisons

No data available

Siebel CRM vs Oracle Fusion Service

Compared 22% of the time

Salesforce Service Cloud vs Oracle Fusion Service

Compared 17% of the time

Oracle CX Sales vs Oracle Fusion Service

Compared 12% of the time

Vertical Solutions VContactCenter vs Oracle Fusion Service

Compared 10% of the time

Odoo vs Oracle Fusion Service

Compared 9% of the time

More Oracle Fusion Service Competitors

Product Reports

Buyer's Guide

CRM

June 2025

Download Bixpand product report

Buyer's Guide

Oracle Fusion Service

June 2025

Download Oracle Fusion Service product report

Also Known As

No data available

Oracle Service Cloud, Oracle RightNow

Overview

Bixpand is a powerful productivity tool that enhances efficiency in various tasks. Users utilize it for organizing projects, automating tasks, analyzing data, and streamlining workflows.

With its efficient performance, comprehensive functionality, user-friendly interface, and reliable integration capabilities, it is highly valued by users. Bixpand also helps in creating reports, generating insights, and improving decision-making processes.

Bixpand.ai

Deliver efficient service outcomes at scale when and where customers engage. Oracle Fusion Service is a unified platform of apps, data, and capabilities enabling effortless self-service, agent-assisted service, and field service workflows tailored to your industry and use case.

Oracle

Sample Customers

1. Aave 2. Axie Infinity 3. Binance 4. Bitfinex 5. BitMEX 6. Bitcoin.com 7. Celsius Network 8. Coinbase 9. Crypto.com 10. FTX 11. Huobi Global 12. Kraken 13. KuCoin 14. Luno 15. Nexo 16. OKCoin 17. OKEx 18. Paxos 19. Polygon 20. Robinhood 21. Solana 22. SushiSwap 23. Terra 24. Uniswap 25. Voyager Digital 26. Webull 27. XRP Ledger 28. Yearn Finance

Pacifico Seguros Generales, Elsevier B.V., Madison Area Technical College, Bigtree Entertainment, Pvt. Ltd., HM Land Registry, Walmart Stores Inc., MakeMyTrip Ltd., Orbitz Worldwide LLC, Big Fish Games Inc.

Find out what your peers are saying about Microsoft, Salesforce, SAP and others in CRM. Updated: June 2025.

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