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BeyondTrust Endpoint Privilege Management vs ESET PROTECT Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Organizations benefit from BeyondTrust by enhancing security, achieving compliance, reducing costs, and integrating zero-trust for increased ROI.
Sentiment score
8.5
ESET PROTECT Enterprise offers excellent ROI with strong security, cost-effectiveness, and user satisfaction prompting switches from competitors.
Money saving is the main part because every organization tries to reduce their costs.
The return on investment is excellent due to its functionality and ease of installation.
There was money saving from using ESET PROTECT Enterprise, which is why I switched from CrowdStrike to ESET.
 

Customer Service

Sentiment score
7.1
BeyondTrust support is efficient and knowledgeable, yet experiences delay issues, especially in Asia-Pacific, affecting user satisfaction.
Sentiment score
8.7
ESET PROTECT Enterprise's customer support is praised for being responsive, knowledgeable, and effective, despite occasional redirection to resellers.
Support is critical, especially when challenges arise related to PAM.
They offer support around the clock, and responses are generally quick.
BeyondTrust support is reliable.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
They are very responsive and help in solving issues quickly.
Even if support is addressing my problem, if the two issues I mentioned are not resolved, then the support process is not complete.
 

Scalability Issues

Sentiment score
7.5
BeyondTrust Endpoint Privilege Management offers seamless scalability and reliability for organizations of any size, ensuring efficient user asset management.
Sentiment score
8.1
ESET PROTECT Enterprise offers robust scalability, easily expanding licenses for large deployments, though server-level enhancements may benefit.
The initial understanding of the environment is crucial, followed by a simple deployment process.
It can efficiently scale up to thousands of devices in an organization without issues.
I have used many products before, and this solution is definitely scalable.
It is better suited for workstations rather than server environments.
 

Stability Issues

Sentiment score
7.6
Users commend BeyondTrust for stability and reliability, despite initial setup challenges and minor UI and integration issues.
Sentiment score
7.8
ESET PROTECT Enterprise is stable but occasionally disrupts work with update-related restarts; users seek improved notifications.
The appliances are stable, and there are no significant issues with backups or recovery.
When it performs an update, ESET PROTECT Enterprise should request permission for restarting because otherwise, users lose their work.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
 

Room For Improvement

BeyondTrust Endpoint Privilege Management requires enhancements in security, integration, support, deployment, error management, pricing, and responsive customer service.
ESET PROTECT Enterprise requires improved remote deployment, performance, automation, flexibility, documentation, and affordability to enhance user experience.
The ability to view recorded live sessions of specific users is a crucial benefit.
There is a need for better MQ integration with DevOps and improvements in architecture.
This product is highly ranked on Gartner, Peers, and other review sites.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
They need to reduce the number of notifications on the endpoints.
It takes a lot of processing power when the machine is initially booted.
 

Setup Cost

BeyondTrust Endpoint Privilege Management is seen as expensive due to licensing complexities and additional costs, especially for Mac clients.
ESET PROTECT Enterprise users consider pricing reasonable, competitive, and offering good value despite occasional price increases.
If a solution fits a customer's budget, considerations must be made that it may not have all the features of more expensive solutions.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
Comparing it to other solutions in the market, it was slightly higher.
 

Valuable Features

BeyondTrust enhances security with privilege management, integration, session recording, and is valued for ease of use and scalability.
ESET PROTECT Enterprise provides robust network monitoring, efficient management, automated tasks, reliable EDR, and secure, low-resource antivirus protection.
Another important aspect is the ability to move the solution to the cloud or install it on-premises, offering my customers flexibility.
When any unauthorized user makes an attempt, it notifies the administrators.
Administrators need a tool that provides visibility and clarity about endpoint management within the organization.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
 

Categories and Ranking

BeyondTrust Endpoint Privil...
Ranking in Anti-Malware Tools
13th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
31
Ranking in other categories
Privileged Access Management (PAM) (6th)
ESET PROTECT Enterprise
Ranking in Anti-Malware Tools
12th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Extended Detection and Response (XDR) (20th)
 

Mindshare comparison

As of July 2025, in the Anti-Malware Tools category, the mindshare of BeyondTrust Endpoint Privilege Management is 1.3%, down from 2.1% compared to the previous year. The mindshare of ESET PROTECT Enterprise is 1.9%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Md Abdul Hakim - PeerSpot reviewer
Offers solid performance and user adaptability but needs better pricing options and local support
BeyondTrust is a strong, compliance-driven solution with excellent market recognition (Gartner, Peers, etc.), making it appealing for Bangladeshi enterprises. However, some key improvements could accelerate adoption: Areas for Improvement: Pricing & Local Affordability While the product’s capabilities justify its value, cost remains a barrier for many Bangladeshi organizations. Competitive pricing or regional discounts would make it more accessible. Local Support & Partnerships Currently, lack of local partners or trainers creates delays in support, implementation, and pricing negotiations. Establishing a Bangladesh-based support team or authorized resellers would improve responsiveness and trust. Enhanced Onboarding & Training Offering localized training programs (in Bengali/English) and documentation would help IT teams deploy and manage the solution more efficiently. Recommendations for Next Release: Introduce tiered pricing for emerging markets like Bangladesh. Develop a partner network in Bangladesh for faster service and sales. Add simplified dashboards for easier monitoring by non-technical staff. Final Note: BeyondTrust is already a top-tier PAM solution, but addressing these gaps would solidify its leadership in Bangladesh’s growing cybersecurity market.
Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
10%
Government
7%
Computer Software Company
17%
Comms Service Provider
13%
Government
11%
Financial Services Firm
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What do you like most about BeyondTrust Endpoint Privilege Management?
The solution's least privilege enforcement has helped us ensure access is given to only the required people.
What is your experience regarding pricing and costs for BeyondTrust Endpoint Privilege Management?
BeyondTrust's pricing is premium but negotiable for Bangladesh. Expect 20-30% extra costs from currency/import factors. Start with modular licensing (EPM first), demand emerging market discounts, a...
What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What needs improvement with ESET Protect?
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup. Sometimes unwanted pop-ups appear to users, and they are unable to disable them. The user-friendliness...
What is your primary use case for ESET Protect?
I work with another ESET solution called EDR and XDR. I am working with ESET PROTECT Enterprise and ESET Endpoint Security. I am using ESET Secure Authentication, also called ESET EDR and XDR Enter...
 

Also Known As

BeyondTrust PowerBroker, BeyondTrust Endpoint Privilege Management for Windows, BeyondTrust Endpoint Privilege Management for Mac, BeyondTrust Endpoint Privilege Management for Linux, BeyondTrust Endpoint Privilege Management for Unix, Avecto Defendpoint
ESET Protect, ESET File Security
 

Overview

 

Sample Customers

Aera Energy LLC, Care New England, James Madison University
Information Not Available
Find out what your peers are saying about BeyondTrust Endpoint Privilege Management vs. ESET PROTECT Enterprise and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.