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BetterCloud vs Oracle Identity Governance comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BetterCloud
Ranking in User Provisioning Software
14th
Average Rating
7.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Data Loss Prevention (DLP) (36th), SaaS Management Platforms (9th)
Oracle Identity Governance
Ranking in User Provisioning Software
6th
Average Rating
7.4
Reviews Sentiment
5.6
Number of Reviews
72
Ranking in other categories
Identity Management (IM) (11th), Mobile Identity (1st), Identity Governance Administration (IGA) (6th)
 

Mindshare comparison

As of August 2026, in the User Provisioning Software category, the mindshare of BetterCloud is 1.4%, up from 0.5% compared to the previous year. The mindshare of Oracle Identity Governance is 6.9%, up from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
Oracle Identity Governance6.9%
BetterCloud1.4%
Other91.7%
User Provisioning Software
 

Featured Reviews

PaulHeard - PeerSpot reviewer
CIO at a consultancy with 201-500 employees
Experienced easy deployment and stable performance but user support needs improvement
The most valuable features are that BetterCloud had a much more sophisticated workflow management toolset than Google itself. It was easy to build onboarding and offboarding workflows, which could handle the desired complexity versus out-of-the-box Google. BetterCloud allowed us to reallocate storage so all files created by a departing member would get reallocated to the manager, thus retaining access. BetterCloud saved help desk time by automating processes, providing a reasonable return on investment. BetterCloud now offers SaaS platform tracking capabilities, a key, previously missing feature.
Ziad Khawam - PeerSpot reviewer
Company Manager at cloudbreak
Identity workflows have delivered strong governance but remain complex to install and customize
I would describe the installation of Oracle Identity Governance on-premises as quite complex. Very complex. To install the product, it took us maybe three or four days to get it up and running just to go through the installation procedures. I repeated the same exercise in 2017 because I also migrated from 11c to 12c. That was the migration in 2017 that I managed. The migration took a long time. It took two to three years to be able to literally migrate all the code that I had. So it was quite complex. To summarize it quickly, I would describe the product as complete, very powerful, and very capable. However, it is extremely complex because Oracle relies on their own framework to customize and develop and fine-tune the functionalities. It is not Java, it is not some public framework. It is Java-based more or less, but it has their own Oracle framework for development and that makes the product quite complex to harness.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BetterCloud saved help desk time by automating processes, providing a reasonable return on investment."
"You simply cannot use Google Apps without it, so it's a no brainer."
"Oracle Identity Governance is a very complete product."
"Identifying connector framework for unifying provisioning capabilities from OIM."
"I can say that RBAC, or role-based access control is the most reliable feature."
"It has improved my organization tremendously."
"The most valuable feature is the set of out-of-the-box connectors."
"Rich authorization engine for delegated adminRobust workflow capability with BPML engineExtensive connector supportDiagnostics are pretty good"
"Stability and scalability are very good."
"Apparently, it seems like it's meeting our requirements."
 

Cons

"The account support team was weak in engagement and communication, contributing to the decision to move to more comprehensive solutions."
"Would love for it to be able to replace our SSO as well as provide connectivity and the same level of automation to our other SaaS products."
"I did not give it 10 out of 10 because of the time it takes for new versions to mature before they are bug free. The product is excessively resource intensive (i.e., hardware requirements) especially in the later versions."
"Technical support is good. Most of the support is online, and they take their time."
"Once it is up and running it's okay, but it has many bumps. They are always putting out fixes, but it's hard to get implemented without patching, so it's not great."
"Attempted to model a hierarchical role model but the OIM Access Policies, which map roles to entitlements, don't provision entitlements from inherited roles. This is a flawed design, IMO, limiting you to a flat role model."
"Automation of validation exercises performed by humans over Recon Exceptions generated as a result of an access synchronization event over a user's need for access or not."
"The most important point is that Oracle hasn't adjusted itself to the current market, they are still doing the same thing they've done for the last 10 years."
"One of my client's audit issues was happening for almost nine months, and my previous client was the biggest client for Oracle, a premium client for Oracle, but still they were not able to resolve the issue."
"In customer identity management, the product suffers performance issues when scaled up to large numbers of users."
 

Pricing and Cost Advice

Information not available
"The cost of support and upgrading to the next release are both expensive."
"Oracle licenses are expensive. I suggest making pricing and licensing decisions that align with architectural requirements and the project's budget."
"Oracle Identity Governance is expensive."
"I do not know specific pricing but the product is expensive when compared to other OIM products."
"The licensing is expensive."
"Price-wise, the tool is a little bit costly."
"The price of the implementation of Oracle Identity Governance is more of a concern than the cost of the solution. The effort that you have to do to put the solution in place is higher than the license cost."
"The price is based on the number of users per year."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Construction Company
12%
Outsourcing Company
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise46
 

Questions from the Community

What is your experience regarding pricing and costs for BetterCloud?
The real downside was it was a relatively expensive product, and ultimately we removed it as a cost-saving measure.
What needs improvement with BetterCloud?
BetterCloud's support for SaaS management was lacking initially, requiring development of a custom tool to handle some workflow automation. It was also relatively expensive. The account support tea...
What is your primary use case for BetterCloud?
We were using BetterCloud for onboarding and offboarding, particularly managing Google account setup and removal, because we wanted to retain information after people left, and not just have the ac...
What is your experience regarding pricing and costs for Oracle Identity Governance?
Whether Oracle Identity Governance is affordable or slightly expensive depends on the category. For a small-scale company or organization, I don't think it will be useful, but for a large-scale ent...
What needs improvement with Oracle Identity Governance?
I would describe the installation of Oracle Identity Governance on-premises as quite complex. Very complex. To install the product, it took us maybe three or four days to get it up and running just...
What is your primary use case for Oracle Identity Governance?
I am currently working on Oracle Identity Governance and Oracle Access Manager (OAM), as I am specialized in the IAM sphere and working on these two particular products from Oracle. I have implemen...
 

Also Known As

No data available
Oracle Identity Manager, Oracle IAM, Oracle Identity and Access Management Suite
 

Overview

 

Sample Customers

HelloFresh, Oscar Health, Square
Werkbank, Oshkosh, PeerPay, Boingo, Kellogg's, Pella, Slanska, Avaya, D+M
Find out what your peers are saying about BetterCloud vs. Oracle Identity Governance and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.