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Axiad Conductor vs OpenText Identity Governance comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Axiad Conductor reduces help desk interactions by 35%, saves labor hours, and cuts user costs by up to 15%.
Sentiment score
7.8
OpenText Identity Governance boosts ROI by preventing fraud, reducing audit costs, and enhancing access management and compliance efficiency.
 

Customer Service

Sentiment score
8.3
Axiad Conductor's customer service is praised for responsiveness, expertise, and successful feature integration, though occasional delays occur.
Sentiment score
7.8
Opinions on OpenText Identity Governance's customer support vary, with some praising expertise but others criticizing response times and overall effectiveness.
 

Scalability Issues

Sentiment score
8.1
Axiad Conductor scales well up to 100,000 users but faces cost challenges beyond, maintaining robust and seamless integration.
Sentiment score
8.6
OpenText Identity Governance is highly scalable, effectively managing large deployments and receiving high satisfaction ratings for its performance.
 

Stability Issues

Sentiment score
8.0
Axiad Conductor is praised for its flawless, stable performance in credential management, with minimal downtime and no unplanned outages.
Sentiment score
7.9
OpenText Identity Governance is stable and reliable, with minimal issues and infrequent support calls, receiving largely positive ratings.
 

Room For Improvement

Users seek Axiad Conductor enhancements, including modern design, Canadian hosting, and FIDO U2F support, amidst macOS update challenges.
OpenText Identity Governance needs better connectivity, integration, modernization, and technical support, alongside improved interface, stability, and cloud deployment features.
 

Setup Cost

Axiad Conductor offers affordable annual pricing with low-cost per-user licensing and efficient management, ensuring lower total ownership costs.
 

Valuable Features

Axiad Conductor simplifies authentication management with user-friendly features, efficient onboarding, and seamless integration, crucial for security compliance.
OpenText Identity Governance provides robust access evaluations, role mining, and automated processes, ensuring stability and effective large-scale governance.
 

Categories and Ranking

Axiad Conductor
Ranking in Identity Management (IM)
31st
Average Rating
9.6
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
Authentication Systems (25th), Privileged Access Management (PAM) (53rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (31st), Passwordless Authentication (8th), Identity Threat Detection and Response (ITDR) (20th), Insider Risk Management (17th), Multi-Factor Authentication (MFA) (12th), Non-Human Identity Management (NHIM) (15th), Credential Management Systems (CMS) (1st)
OpenText Identity Governance
Ranking in Identity Management (IM)
25th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Identity Management (IM) category, the mindshare of Axiad Conductor is 1.1%, up from 0.1% compared to the previous year. The mindshare of OpenText Identity Governance is 1.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
OpenText Identity Governance1.5%
Axiad Conductor1.1%
Other97.4%
Identity Management (IM)
 

Featured Reviews

reviewer2230065 - PeerSpot reviewer
Lead Architect at a wellness & fitness company with 10,001+ employees
We have seen increased productivity now that users can self-serve their account recovery
We were looking for a way for users to self-serve and increase productivity. Before Axiad Cloud, every time a user was locked out they would have to call the help desk and wait for someone to call back and help them recover their accounts. Now users can do it themselves and cut down on the time they are down with an expired credential. That was the primary driver for why we looked at using this solution. The biggest benefit is that Axiad Cloud has increased the productivity of the business unit where it has been deployed. Before, we had anywhere between 10 and 15 percent of our users that were, at any given time, not able to sign into their systems because of expired credentials. With the introduction of the solution for that business unit, that number went down. That's a measurable advantage. Users also say it is much easier to use but that is not something that we can measure.
JoelHercik - PeerSpot reviewer
Account Executive at a tech services company with 11-50 employees
A mature, capable solution that should be available as a cloud solution
They haven't really evolved the product to the cloud, so they don't have a cloud solution. It's just deployable in the cloud, so in some cases that holds them back in a competitive situation. I don't know if they're intent on taking their solution to the cloud, but if they do, that would be one improvement. It would allow them to be competitive down market in medium to small enterprises. I don't know if they care to address that market or not because it doesn't seem like they've made that move, but that would be one way for them to do that. As for additional features, I would suggest stronger integration. I think enabling more universal industry standard integrations would probably help them with different applications.
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Top Industries

By visitors reading reviews
Construction Company
32%
Comms Service Provider
8%
Manufacturing Company
7%
Outsourcing Company
7%
Comms Service Provider
11%
Real Estate/Law Firm
9%
Computer Software Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
 

Also Known As

Axiad Cloud
NetIQ Access Governance Suite, Novell Access Governance Suite
 

Overview

 

Sample Customers

Information Not Available
Western & Southern Financial Group
Find out what your peers are saying about Axiad Conductor vs. OpenText Identity Governance and other solutions. Updated: March 2026.
885,286 professionals have used our research since 2012.