Workspace ONE UEM and AWS IAM Identity Center compete in the identity management solutions category. AWS IAM Identity Center appears to have the upper hand due to its robust role and permission management and cost-effectiveness, despite Workspace ONE UEM's strengths in app deployment and device provisioning.
Features: Workspace ONE UEM is praised for efficient device management and app deployment, integrates well with Cisco ISE and other applications via REST and SOAP APIs, and includes a secure email gateway for email management. AWS IAM Identity Center is known for strong centralized management, role-based access, and automated permissions setups.
Room for Improvement: Workspace ONE UEM requires enhanced reporting, improved support for Mac management, and better third-party integrations, particularly with cloud solutions. AWS IAM Identity Center needs improved integration with other tools, better resource management for large user bases, and enhanced handling of temporary access credentials.
Ease of Deployment and Customer Service: Workspace ONE UEM can be deployed in public, private, and hybrid clouds, but customer experiences with support are mixed, often requiring enterprise service agreements for better quality. AWS IAM Identity Center is primarily cloud-based and generally performs well, although support is also tied to additional service agreements.
Pricing and ROI: Workspace ONE UEM is perceived as costly, with high licensing fees that may be prohibitive for small to mid-sized businesses, though it provides ROI through improved security management. AWS IAM Identity Center is seen as more affordable, often free for basic IAM functionalities, with premium features incurring additional costs. Its accessible pricing model is viewed as providing straightforward ROI.
The return on investment includes operational efficiency gains, security risk reduction, compliance with regulations, improved user experience, productivity benefits, reduced overhead, and better security posture.
We have achieved significant time efficiencies with AWS IAM Identity Center.
AWS provides immediate solutions and assistance whenever needed, especially if issues arise that cannot be handled internally.
They are prompt, keep you updated, and provide excellent assistance.
AWS offers better assistance plans for their services.
Support responds immediately, but I see that some engineers are new or they don't have experience collecting logs, so they take two to three days to come back.
The support side has recently become weaker compared to what it used to be with VMware.
AWS Identity Center successfully supports scalable deployments, allowing additional resources as the company grows.
The scalability of AWS IAM Identity Center is excellent.
It can handle both a small number of users and a bigger number of users efficiently.
There can be issues if there is an outage on AWS's side, which could prevent logging in because your region might be down, affecting the Identity Center's availability.
It offers 99.96% uptime.
Stability-wise, it is functioning well without any outages or crashes.
Having a lot of users on one instance is hard to configure, so I hope for more flexibility and ease in configuration.
Enhancements could include automation tools or a centralized dashboard for managing roles and policies across multiple accounts, simplifying the process.
When configuring it with third-party tools, like Active Directory, the naming convention of permission sets requires careful attention, which can be confusing.
Another concern is that support is getting reduced by Workspace ONE; some customers are saying there are support issues on Workspace ONE right now.
The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation.
AWS IAM Identity Center is available as a free service by default.
It is not that expensive, rated at three out of ten for costs.
Pricing for AWS IAM Identity Center is very affordable, rated at two out of ten with one being cheap.
It provides the least privilege-based access control, which limits users to only the operations they need to perform without interfering with unrelated configurations.
These features allow for excellent micro-level control over resources, ensuring specific permissions are granted.
Its valuable features include granular access control, allowing precise control over who can access specific AWS resources and under what conditions using JSON-based policies.
In UEM, the most helpful part of Windows Management is the baseline policy and central script; using this, you can replace all the AD GPO policy.
In terms of assessing the capability of Workspace ONE UEM in maintaining compliance across all endpoints, that's a very handy feature set.
| Product | Market Share (%) |
|---|---|
| AWS IAM Identity Center | 1.5% |
| Workspace ONE UEM | 1.2% |
| Other | 97.3% |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 21 |
| Large Enterprise | 58 |
AWS IAM Identity Center is the recommended service for managing your workforce's access to AWS applications or your multiple AWS accounts (or both). It is a flexible solution that can be used to connect your existing identity source or help you create users in AWS. IAM Identity Center can be used alongside your existing AWS account access configurations.
VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.
VMware Workspace ONE is available:
VMware Workspace ONE Key Features
VMware Workspace ONE Benefits
Some of the benefits of using VMware Workspace ONE include:
Workspace ONE Components
Reviews from Real Users
Below is some feedback from our PeerSpot users who are currently using the solution:
PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."
Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."
We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
