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AWS IAM Identity Center vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
AWS IAM Identity Center boosts ROI by enhancing efficiency, security, cost management, and user experience through improved access control and auditing.
Sentiment score
7.0
Users generally experience returns from Workspace ONE UEM through security, cost savings, and compliance, despite increased costs for some.
The return on investment includes operational efficiency gains, security risk reduction, compliance with regulations, improved user experience, productivity benefits, reduced overhead, and better security posture.
We have achieved significant time efficiencies with AWS IAM Identity Center.
 

Customer Service

Sentiment score
7.3
AWS IAM Identity Center offers effective, prompt support with comprehensive documentation, though a live chat option is desired.
Sentiment score
6.0
Workspace ONE UEM support receives mixed reviews, highlighting quick responses but also delays and inconsistent initial resolutions.
AWS provides immediate solutions and assistance whenever needed, especially if issues arise that cannot be handled internally.
They are prompt, keep you updated, and provide excellent assistance.
AWS offers better assistance plans for their services.
Support responds immediately, but I see that some engineers are new or they don't have experience collecting logs, so they take two to three days to come back.
 

Scalability Issues

Sentiment score
8.3
AWS IAM Identity Center efficiently manages large user bases and permissions, supporting organizational growth and integrating with AWS Organizations.
Sentiment score
7.7
Workspace ONE UEM scales effectively, integrating smoothly with cloud environments, though complexities arise in larger on-premises setups.
AWS Identity Center successfully supports scalable deployments, allowing additional resources as the company grows.
The scalability of AWS IAM Identity Center is excellent.
It can handle both a small number of users and a bigger number of users efficiently.
 

Stability Issues

Sentiment score
8.7
AWS IAM Identity Center is praised for its reliability and efficiency, with consistent performance and 99.96% uptime.
Sentiment score
7.6
VMware Workspace ONE UEM is stable and reliable, with the cloud version outperforming competitors despite some setup challenges.
There can be issues if there is an outage on AWS's side, which could prevent logging in because your region might be down, affecting the Identity Center's availability.
It offers 99.96% uptime.
Stability-wise, it is functioning well without any outages or crashes.
 

Room For Improvement

AWS IAM Identity Center needs enhancements in user interface, integration, flexibility, security, automation, and comprehensive documentation.
Workspace ONE UEM requires improvements in reporting, interface simplicity, support speed, pricing, platform consistency, integration, and security features.
Having a lot of users on one instance is hard to configure, so I hope for more flexibility and ease in configuration.
Enhancements could include automation tools or a centralized dashboard for managing roles and policies across multiple accounts, simplifying the process.
When configuring it with third-party tools, like Active Directory, the naming convention of permission sets requires careful attention, which can be confusing.
Another concern is that support is getting reduced by Workspace ONE; some customers are saying there are support issues on Workspace ONE right now.
 

Setup Cost

AWS IAM Identity Center is cost-effective, offering free basic features, while advanced features may require budget planning.
VMware Workspace ONE UEM is seen as premium with flexible pricing, competitive due to features, but costs can increase.
AWS IAM Identity Center is available as a free service by default.
It is not that expensive, rated at three out of ten for costs.
Pricing for AWS IAM Identity Center is very affordable, rated at two out of ten with one being cheap.
 

Valuable Features

AWS IAM Identity Center offers centralized access control, enhanced security, and automated role management for efficient and secure cloud operations.
Workspace ONE UEM provides efficient device management, security, and integration with user-friendly multi-platform support and centralized administration.
It provides the least privilege-based access control, which limits users to only the operations they need to perform without interfering with unrelated configurations.
These features allow for excellent micro-level control over resources, ensuring specific permissions are granted.
Its valuable features include granular access control, allowing precise control over who can access specific AWS resources and under what conditions using JSON-based policies.
In UEM, the most helpful part of Windows Management is the baseline policy and central script; using this, you can replace all the AD GPO policy.
 

Categories and Ranking

AWS IAM Identity Center
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
7th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
Single Sign-On (SSO) (8th)
Workspace ONE UEM
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
11th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
101
Ranking in other categories
Remote Access (5th), Virtual Desktop Infrastructure (VDI) (7th), Enterprise Mobility Management (EMM) (3rd), Unified Endpoint Management (UEM) (3rd)
 

Mindshare comparison

As of July 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of AWS IAM Identity Center is 1.4%, up from 0.4% compared to the previous year. The mindshare of Workspace ONE UEM is 1.3%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Khaled Saidi - PeerSpot reviewer
Manage cloud security with granular access control and enhanced authentication
Managing IAM in complex environments can be challenging, and there are several areas for improvement. First, incorporating automation tools or a centralized dashboard for managing roles and policies across multiple accounts would simplify administration, especially for large organizations. Additionally, policy debugging and validation could be more streamlined, as troubleshooting misconfigurations can be time-consuming and prone to errors. A more robust error messaging system or a dedicated debugging tool would be beneficial. Another area for improvement is temporary access credentials. AWS documentation should offer more detailed guidance on edge cases and exceptions, along with clearer examples of how to handle various scenarios. Lastly, enhanced session-level policies that are more context-sensitive and based on specific conditions (such as IP address, device, or time) would greatly increase flexibility and allow for more granular control over user sessions.
Emthias Abdul Salam - PeerSpot reviewer
Offers a valuable single sign-on feature and a user-friendly interface with outstanding scaling capabilities
The single sign-on feature, which integrates with the Identity Manager is one of the most vital features. The VMware Workspace ONE Tunnel is another crucial aspect of the solution. Authentication processes become seamless with the single sign-on feature of VMware Workspace ONE. Whether the application resides within the premises or outside, the users don't need to reenter the credentials, VMware Workspace ONE auto authenticates using scripts. The solution can also integrate the app catalog with the Intelligent Hub, which acts as the agent. Applications catalogs and similar aspects can be accessed through one single interface, whether it's from an Android, iOS, or Windows device. It's a very user-friendly tool in terms of accessibility.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
10%
Performing Arts
7%
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS IAM Identity Center?
The product is easy for beginners to learn and use.
What is your experience regarding pricing and costs for AWS IAM Identity Center?
AWS provides the lowest pricing among other service providers like Azure, Google, Oracle. It is cost-effective, and they use a pay-as-you-go model.
What needs improvement with AWS IAM Identity Center?
There are new AI features coming to AWS that are easy and simple to use. However, focusing on further allowing customization and flexibility in developing solutions as a solution architect or devel...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Also Known As

AWS Single Sign On, AWS SSO
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about AWS IAM Identity Center vs. Workspace ONE UEM and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.