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AWS IAM Identity Center vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS IAM Identity Center
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
7th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
Single Sign-On (SSO) (8th)
Workspace ONE UEM
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
8th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
100
Ranking in other categories
Remote Access (4th), Virtual Desktop Infrastructure (VDI) (6th), Enterprise Mobility Management (EMM) (3rd), Unified Endpoint Management (UEM) (2nd)
 

Mindshare comparison

As of May 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of AWS IAM Identity Center is 1.4%, up from 0.3% compared to the previous year. The mindshare of Workspace ONE UEM is 1.3%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Khaled Saidi - PeerSpot reviewer
Manage cloud security with granular access control and enhanced authentication
Managing IAM in complex environments can be challenging, and there are several areas for improvement. First, incorporating automation tools or a centralized dashboard for managing roles and policies across multiple accounts would simplify administration, especially for large organizations. Additionally, policy debugging and validation could be more streamlined, as troubleshooting misconfigurations can be time-consuming and prone to errors. A more robust error messaging system or a dedicated debugging tool would be beneficial. Another area for improvement is temporary access credentials. AWS documentation should offer more detailed guidance on edge cases and exceptions, along with clearer examples of how to handle various scenarios. Lastly, enhanced session-level policies that are more context-sensitive and based on specific conditions (such as IP address, device, or time) would greatly increase flexibility and allow for more granular control over user sessions.
Joel Amate - PeerSpot reviewer
The solution is stable, scalable, and offers single sign-on
I give the solution a nine out of ten. I suggest if a person wants to start using Workspace ONE, they should make use of the cloud instance instead of the on-premise instance. There is an on-premise instance available, but the cloud instance is a better option now. I advise them to make use of the cloud instance. This is because management-wise, there is no need to manage a server. For example, we don't need to buy a server, and we don't need to buy network switches, which are required for the on-premise. At the same time, I can advise setting up all the functionalities or whatever functionalities are available for the trial version. We need to check if the Workspace ONE integration includes Azure AD or other identity providers. A lot of applications are using these providers for authentication, such as Ping, Okta, and others. If the Workspace ONE integration doesn't include these providers, the company might have to find a different solution. Security projects should also be considered. Specifically, if the solution can integrate with local security solutions to secure mobile devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the security configuration ease, which is great for me, especially as a beginner."
"IAM Identity Center provides micro-level control over resources, services, and users, allowing organizations to grant specific access and privileges safely."
"The organizational value of AWS IAM Identity Center is definitely significant, as it helps ensure that the least required permissions are given to users, thus preventing unnecessary access and reducing the risk of accidental deletions or changes."
"AWS IAM Identity Center offers a secure and centralized way to manage access and permissions."
"Overall, IAM Identity Center is a great service, currently rated at nine out of ten."
"The product is easy for beginners to learn and use."
"AWS IAM Identity Center has helped our organization by providing a unified dashboard to manage permissions and access controls."
"IAM provides significant benefits when properly deployed."
"You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."
"It has good stability."
"The location and remote management services are the most valuable."
"The solution was easy to deploy."
"The solution's Self-Service feature is valuable because it gives a single managed application that users can download and use based on their preferences and productivity."
"The feature with the highest rating for me is its employee management. I can also praise how versatile it is in terms of operating systems. It has good support for multiple operating systems and can easily manage them all. Not just that, but it can also support any kind of tool that can be run on all these operating systems."
"The most valuable feature of VMware Workspace ONE is it provides the ability to find out the location of devices and manage end-point solutions when they are deployed, and keep them secure."
"The most valuable feature is the interface with SCAP, which is the Security Content Automation Protocol."
 

Cons

"For AWS services in general, I had trouble creating an S3 bucket due to a repetitive error message regarding existing names."
"IAM is challenging to manage in complex environments."
"In the product, two groups cannot have the same name...In general, the tool does not allow for the duplication of names."
"Focusing on further allowing customization and flexibility in developing solutions as a solution architect or developer would enhance user experience."
"I have opened support tickets and received responses, although not always resolving my queries fully. I would appreciate a live chat option with technical support for quicker resolutions."
"Greater visualization for security policies would be beneficial."
"I would like to see more flexibility in the features as sometimes it doesn't meet my expectations."
"The initial setup isn't very easy, around four on a scale of one to ten. It permits setting up policies that might not be entirely secure if improperly configured, which can lead to issues later."
"The setup was very difficult. It was not as easy as I had expected."
"Its performance is quite good on Apple phones or even mid-range phones. If you install an AirWatch on a phone that is not too powerful, you will have performance issues. That's only because the phone is not too powerful, and there is not enough memory, etc. They could do a lighter version for a less powerful phone. It would also be useful for very small companies that don't want to spend money on expensive phones. Having said that, I don't think that is their target market. If their target market is enterprise, all enterprises perhaps have an agreement with Google or Apple, and they would get a phone that has already been tested, and they know that AirWatch will work on that phone."
"It's not accurate enough when it comes to sending items to end-users."
"There are some bugs that our team needs to work around. It required some API integration required because visitor integration was not there. For example, we are currently working on a tunnel issue, and VMware doesn't have this solution."
"The only downside to the solution is that the dashboard is very confusing."
"The initial setup is a bit complex."
"The mobile device repository is somewhat difficult to manage with a large user base."
"Integration with Microsoft needs improvement. There are some dependencies with Microsoft that aren't 100% yet, for example: compliance synchronization."
 

Pricing and Cost Advice

"The product is cheap since it is available on the cloud."
"It's definitely a bit on the expensive side. It is more for smaller organizations and not large, massive enterprises. I am not sure about any additional costs. As far as we could tell, the billing was what the billing was."
"I think the pricing of the product needs advisement. It would be great to bundle the VM products together. I think the actual box itself should be included in the license. At present, it is not paired with the mobile device."
"The solution runs at roughly around $36/user for a year."
"For the moment, we have a multi-year contract, meaning that we cannot go with a different solution at this time even if the price should prove more favorable."
"VMware Workspace ONE is not cheap; it's quite expensive. However, in the end, they gave us a reasonable price."
"The solution can be costly when the customer is dealing with multiple platforms. If a customer is only dealing with iOS, Windows, and Android then Intune is the better choice because there are free licenses."
"If you have a host of custom requirements (including licensing), make sure to set aside enough time for the initial setup because it can take up to a few weeks depending on how complex your environment is."
"For most of the projects, we use the standard license but for complex ones, we use the older type of processes, integrations, and licenses inside the solution."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
15%
Marketing Services Firm
7%
Manufacturing Company
7%
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS IAM Identity Center?
The product is easy for beginners to learn and use.
What is your experience regarding pricing and costs for AWS IAM Identity Center?
AWS provides the lowest pricing among other service providers like Azure, Google, Oracle. It is cost-effective, and they use a pay-as-you-go model.
What needs improvement with AWS IAM Identity Center?
There are new AI features coming to AWS that are easy and simple to use. However, focusing on further allowing customization and flexibility in developing solutions as a solution architect or devel...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Also Known As

AWS Single Sign On, AWS SSO
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about AWS IAM Identity Center vs. Workspace ONE UEM and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.