

Workspace ONE UEM and AWS IAM Identity Center compete in the identity management solutions category. AWS IAM Identity Center appears to have the upper hand due to its robust role and permission management and cost-effectiveness, despite Workspace ONE UEM's strengths in app deployment and device provisioning.
Features: Workspace ONE UEM is praised for efficient device management and app deployment, integrates well with Cisco ISE and other applications via REST and SOAP APIs, and includes a secure email gateway for email management. AWS IAM Identity Center is known for strong centralized management, role-based access, and automated permissions setups.
Room for Improvement: Workspace ONE UEM requires enhanced reporting, improved support for Mac management, and better third-party integrations, particularly with cloud solutions. AWS IAM Identity Center needs improved integration with other tools, better resource management for large user bases, and enhanced handling of temporary access credentials.
Ease of Deployment and Customer Service: Workspace ONE UEM can be deployed in public, private, and hybrid clouds, but customer experiences with support are mixed, often requiring enterprise service agreements for better quality. AWS IAM Identity Center is primarily cloud-based and generally performs well, although support is also tied to additional service agreements.
Pricing and ROI: Workspace ONE UEM is perceived as costly, with high licensing fees that may be prohibitive for small to mid-sized businesses, though it provides ROI through improved security management. AWS IAM Identity Center is seen as more affordable, often free for basic IAM functionalities, with premium features incurring additional costs. Its accessible pricing model is viewed as providing straightforward ROI.
The return on investment includes operational efficiency gains, security risk reduction, compliance with regulations, improved user experience, productivity benefits, reduced overhead, and better security posture.
We have achieved significant time efficiencies with AWS IAM Identity Center.
AWS provides immediate solutions and assistance whenever needed, especially if issues arise that cannot be handled internally.
They are prompt, keep you updated, and provide excellent assistance.
AWS offers better assistance plans for their services.
Support responds immediately, but I see that some engineers are new or they don't have experience collecting logs, so they take two to three days to come back.
The support side has recently become weaker compared to what it used to be with VMware.
AWS Identity Center successfully supports scalable deployments, allowing additional resources as the company grows.
The scalability of AWS IAM Identity Center is excellent.
It can handle both a small number of users and a bigger number of users efficiently.
There can be issues if there is an outage on AWS's side, which could prevent logging in because your region might be down, affecting the Identity Center's availability.
It offers 99.96% uptime.
Stability-wise, it is functioning well without any outages or crashes.
Having a lot of users on one instance is hard to configure, so I hope for more flexibility and ease in configuration.
Enhancements could include automation tools or a centralized dashboard for managing roles and policies across multiple accounts, simplifying the process.
When configuring it with third-party tools, like Active Directory, the naming convention of permission sets requires careful attention, which can be confusing.
Another concern is that support is getting reduced by Workspace ONE; some customers are saying there are support issues on Workspace ONE right now.
The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation.
AWS IAM Identity Center is available as a free service by default.
It is not that expensive, rated at three out of ten for costs.
Pricing for AWS IAM Identity Center is very affordable, rated at two out of ten with one being cheap.
It provides the least privilege-based access control, which limits users to only the operations they need to perform without interfering with unrelated configurations.
These features allow for excellent micro-level control over resources, ensuring specific permissions are granted.
Its valuable features include granular access control, allowing precise control over who can access specific AWS resources and under what conditions using JSON-based policies.
In UEM, the most helpful part of Windows Management is the baseline policy and central script; using this, you can replace all the AD GPO policy.
In terms of assessing the capability of Workspace ONE UEM in maintaining compliance across all endpoints, that's a very handy feature set.
| Product | Mindshare (%) |
|---|---|
| AWS IAM Identity Center | 1.5% |
| Workspace ONE UEM | 1.7% |
| Other | 96.8% |

| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 22 |
| Large Enterprise | 60 |
AWS IAM Identity Center provides centralized identity management, permission sets for role creation, and structured access, offering single sign-on and multi-factor authentication while integrating with AWS and third-party apps.
IAM Identity Center offers granular control and flexibility through JSON and attribute-based policies. It facilitates single sign-on, multi-factor authentication, and integrates seamlessly with AWS and third-party applications. By utilizing existing templates, it streamlines permissions allocation. Some users note a lack of clarity in the interface and challenges in integrating with third-party tools, particularly with naming conventions in permission sets. There are requests for enhanced policy visualization, debugging tools, and better documentation on temporary access credentials.
What are the key features of AWS IAM Identity Center?AWS IAM Identity Center is deployed widely for identity management, centralized access, and role-based control. Enterprises manage IAM over multiple AWS accounts and integrate it with systems like Azure AD. It allows setting permissions for DevOps and security teams, ensuring tailored access and limited privilege credentials for testing and deployment.
Workspace ONE UEM is a comprehensive platform for centralized device management offering advanced security and seamless integration. It's ideal for managing mobile and IoT devices, providing centralized administration capabilities for businesses.
Workspace ONE UEM stands out due to its user-friendly interface and extensive multi-platform support. It provides policy-driven device control, advanced application and content management, and secure remote access. Its excellent third-party integration and strong security measures make it particularly beneficial for managing devices across different platforms. The platform is tailored for businesses looking for scalable solutions that support BYOD policies, application deployment, and user authentication. While praised for stability and comprehensive features like email management, there are calls for improved integration with Active Directory and better pricing strategies.
What are the most important features?Organizations across industries implement Workspace ONE UEM for its sophisticated management strategies, critical in sectors like healthcare for secure patient data management, finance for compliance, and education for supporting diverse device policies. Its integration capabilities make it essential for sectors requiring stringent security and seamless operational workflows.
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