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AWS IAM Identity Center vs Okta Workforce Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
AWS IAM Identity Center boosts ROI by enhancing security, streamlining access, and reducing administrative overhead, improving operational efficiency.
Sentiment score
7.2
Okta Workforce Identity offers 20%-30% ROI by enhancing efficiency, security, and reliability despite customization issues for some users.
The return on investment includes operational efficiency gains, security risk reduction, compliance with regulations, improved user experience, productivity benefits, reduced overhead, and better security posture.
We have achieved significant time efficiencies with AWS IAM Identity Center.
We have our dashboard to log in via Okta Workforce Identity.
 

Customer Service

Sentiment score
6.5
AWS IAM Identity Center users find documentation lengthy but praise AWS's prompt and helpful support and appreciate diverse support options.
Sentiment score
7.2
Okta Workforce Identity's customer service is highly rated for responsiveness, expertise, and efficiency, despite occasional inconsistency.
AWS provides immediate solutions and assistance whenever needed, especially if issues arise that cannot be handled internally.
They are prompt, keep you updated, and provide excellent assistance.
AWS offers better assistance plans for their services.
They are very supportive; they just open a ticket, and they support us very professionally.
We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
 

Scalability Issues

Sentiment score
7.7
AWS IAM Identity Center excels in scalability and adaptability, but could improve in user group syncing and third-party integration.
Sentiment score
7.5
Okta Workforce Identity offers excellent scalability, supporting thousands of users and diverse infrastructures in cloud and on-premise environments.
AWS Identity Center successfully supports scalable deployments, allowing additional resources as the company grows.
The scalability of AWS IAM Identity Center is excellent.
It can handle both a small number of users and a bigger number of users efficiently.
 

Stability Issues

Sentiment score
8.0
AWS IAM Identity Center boasts 99.96% uptime, stability, reliability, with minor regional login impacts swiftly addressed by AWS.
Sentiment score
7.9
Okta Workforce Identity is highly stable and reliable, with minimal issues, earning top ratings and few disruptions.
There can be issues if there is an outage on AWS's side, which could prevent logging in because your region might be down, affecting the Identity Center's availability.
It offers 99.96% uptime.
Stability-wise, it is functioning well without any outages or crashes.
Okta Workforce Identity is a stable product.
 

Room For Improvement

AWS IAM Identity Center needs UI clarity, better integration, flexible access controls, enhanced tools, and improved support for users.
Okta Workforce Identity needs better integration, improved reporting, enhanced MFA, user-friendly interface, and competitive pricing alongside other improvements.
Having a lot of users on one instance is hard to configure, so I hope for more flexibility and ease in configuration.
Enhancements could include automation tools or a centralized dashboard for managing roles and policies across multiple accounts, simplifying the process.
When configuring it with third-party tools, like Active Directory, the naming convention of permission sets requires careful attention, which can be confusing.
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
It could improve in the governance part, particularly regarding better role management and workflow, as I feel it is tedious on Okta.
Okta should have at least a local peering partner for countries that align with or comply with GDPR, so there are no compliance or audit questions.
 

Setup Cost

AWS IAM Identity Center is cost-effective, mainly free, with extra charges for premium features and competitive with other providers.
Okta Workforce Identity offers competitive pricing, but costs can be high for large organizations and smaller companies might find it expensive.
AWS IAM Identity Center is available as a free service by default.
It is not that expensive, rated at three out of ten for costs.
Pricing for AWS IAM Identity Center is very affordable, rated at two out of ten with one being cheap.
 

Valuable Features

AWS IAM Identity Center centralizes permission management with templates, role-based access, MFA, and SSO for streamlined security.
Okta Workforce Identity enhances efficiency with centralized management, Single Sign-On, and Multi-Factor Authentication, ensuring security and flexibility.
It provides the least privilege-based access control, which limits users to only the operations they need to perform without interfering with unrelated configurations.
These features allow for excellent micro-level control over resources, ensuring specific permissions are granted.
Its valuable features include granular access control, allowing precise control over who can access specific AWS resources and under what conditions using JSON-based policies.
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
Multi-factor authentication in Okta Workforce Identity is very useful so people who do not have access or are trying to access using just a user ID and password will be completely blocked because of this two-factor authentication.
You can only log in if you have the access, which protects the applications by avoiding cross-site scripting.
 

Categories and Ranking

AWS IAM Identity Center
Ranking in Single Sign-On (SSO)
7th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
7th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Okta Workforce Identity
Ranking in Single Sign-On (SSO)
2nd
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
68
Ranking in other categories
Authentication Systems (6th), Privileged Access Management (PAM) (6th), Access Management (2nd), ZTNA as a Service (7th)
 

Mindshare comparison

As of October 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of AWS IAM Identity Center is 1.5%, up from 0.6% compared to the previous year. The mindshare of Okta Workforce Identity is 10.5%, down from 14.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Market Share Distribution
ProductMarket Share (%)
Okta Workforce Identity10.5%
AWS IAM Identity Center1.5%
Other88.0%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Khaled Saidi - PeerSpot reviewer
Manage cloud security with granular access control and enhanced authentication
Managing IAM in complex environments can be challenging, and there are several areas for improvement. First, incorporating automation tools or a centralized dashboard for managing roles and policies across multiple accounts would simplify administration, especially for large organizations. Additionally, policy debugging and validation could be more streamlined, as troubleshooting misconfigurations can be time-consuming and prone to errors. A more robust error messaging system or a dedicated debugging tool would be beneficial. Another area for improvement is temporary access credentials. AWS documentation should offer more detailed guidance on edge cases and exceptions, along with clearer examples of how to handle various scenarios. Lastly, enhanced session-level policies that are more context-sensitive and based on specific conditions (such as IP address, device, or time) would greatly increase flexibility and allow for more granular control over user sessions.
SumitMundik - PeerSpot reviewer
Authentication process improves security with quick and intuitive user interface
The best feature is the speed and execution of Okta Workforce Identity. The moment you click on single sign-on, you immediately get the notification on your mobile phone, then you do the authentication and within a second you get authenticated. The entire customer experience is very good. The user interface is pretty simple, straightforward, and really good. Multi-factor authentication in Okta Workforce Identity is very useful so people who do not have access or are trying to access using just a user ID and password will be completely blocked because of this two-factor authentication. You will get the code, and as your device is authorized in the system, only that device can be used for the authentication purpose. A third person trying to access or hack your data will not be able to do that anymore. Additionally, you don't have to remember your passwords going forward. Previously, every 60 days or 90 days, passwords kept changing. With the two-factor authentication or single sign-on option in Okta Workforce Identity, you don't have to remember it anymore or write down passwords in plain text. If something goes wrong, we have the IAM team which can unlock your account immediately if you have issues.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Computer Software Company
10%
Performing Arts
7%
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise16
Large Enterprise32
 

Questions from the Community

What do you like most about AWS IAM Identity Center?
The product is easy for beginners to learn and use.
What is your experience regarding pricing and costs for AWS IAM Identity Center?
AWS provides the lowest pricing among other service providers like Azure, Google, Oracle. It is cost-effective, and they use a pay-as-you-go model.
What needs improvement with AWS IAM Identity Center?
The tech support for AWS is time-consuming, as we have experienced this issue. However, I am not aware of many other cases.
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
 

Also Known As

AWS Single Sign On, AWS SSO
No data available
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about AWS IAM Identity Center vs. Okta Workforce Identity and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.