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Avaya IX Meetings vs Google Hangouts comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya IX Meetings
Ranking in Virtual Meetings
18th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Google Hangouts
Ranking in Virtual Meetings
5th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 0.7%, down from 0.7% compared to the previous year. The mindshare of Google Hangouts is 0.4%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

LD
Supports chatting through text messaging and instant messaging
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex.  I have been using the…
ANIS QURESHI - PeerSpot reviewer
Quick and seamless meeting setup offers a smooth experience
I sometimes use Google Hangouts for my personal meetings only I find that Google Hangouts is very quick and easy to create a meeting, which is its biggest benefit. It doesn't have a 40-minute limitation unlike Zoom. It is easy to set up as well, taking just a couple of minutes. So far, I think…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."
"Interesting collaboration features."
"I like the share information function."
"The most valuable feature of Google Hangouts is its popularity. A lot of people use Google. Since the solution is from Google and many of us use Google solutions regularly, it is easy to use."
"It's good for conferencing with others."
"We use Google Hangouts to chat and exchange some quick information."
"The solution scales well."
"The most valuable feature of Google Hangouts is the ability to record the classes that I'm not able to attend. I can use the class recording to view whatever I missed later."
"Very good voice and video calling options."
"I appreciated having the basic features like screen sharing and camera options."
"I find the sound quality of Google Meet a valuable feature. You can join Google Meet with just your phone. You only need the link of the meeting to join."
 

Cons

"Avaya IX Meetings' deployment is complex."
"Increase in participant numbers reduces quality of video and sound."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"We purchased a videoconference system called Zoom. We want to see if Google Hangouts has the ability to integrate our Zoom device to use it with Hangouts and meet directly."
"Google Hangouts is not as feature-rich as Slack. Adding more features to this solution would make it better."
"The only issue with the solution is that we can't split the video of participants into separate screens, which can make it difficult to manage the cameras of participants."
"Google Hangouts could improve by allowing someone to record a meeting without the need to have a company email. You cannot record with a Gmail account."
"I would like for the platform to have a call recording feature in the free version."
"It would be better to have a feature for recording the meetings in Google Hangouts."
"Sending documents and other things is not an option."
"Google Hangouts restricts you to those with a Gmail account."
 

Pricing and Cost Advice

"I'm using a subscription. The price is reasonable. It costs about $20 a year."
"Avaya IX Meetings' licensing costs are monthly."
"This solution is available for free with the opening of a Google account."
"For individual use, there's no license requirement as such. For storage or some other purposes, if I go beyond 15 GB, then I need to buy something."
"There is no license cost."
"Google Hangouts has reasonable pricing, but I don't use the paid version because I only have a small budget, though you get more features from the paid version."
"I think there is a need for payment for licensing, but as students, we didn't have to pay for it when we were using it. Our professors were the ones paying for it since they needed to record the sessions."
"The screen-sharing feature is the most valuable feature."
"We pay an annual license to use the solution."
"We access the solution through Google Workspace. It is inexpensive to use."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
97%
Computer Software Company
1%
Financial Services Firm
1%
University
0%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Avaya IX Meetings?
Avaya IX Meetings' deployment is complex.
What is your primary use case for Avaya IX Meetings?
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text mess...
What do you like most about Google Hangouts?
It's integration with Google is the valuable feature.
What is your experience regarding pricing and costs for Google Hangouts?
I can't comment on the pricing as I have no idea about it.
What needs improvement with Google Hangouts?
So far, I think it's going well. I haven't found anything that I feel should be added.
 

Comparisons

No data available
No data available
 

Also Known As

Flare, Avaya Flare
No data available
 

Overview

 

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
Information Not Available
Find out what your peers are saying about Avaya IX Meetings vs. Google Hangouts and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.