Avantra vs Centreon comparison

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Avantra Logo
383 views|207 comparisons
100% willing to recommend
Centreon Logo
7,222 views|4,615 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Avantra and Centreon based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Avantra vs. Centreon Report (Updated: March 2024).
769,599 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of Avantra is automation. The reduction of manual work and having them automated is one of the top reasons why I would use it.""You can customize alerts based on need.""It's very easy to manage and use."

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"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs.""We have a single GUI where we can view the status of all our infrastructure.""The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment.""The most valuable feature is the ability to build an abstraction of service visualization. You can add services to an entity called Business Activities and you can see the state of these activities.""What we like about it is that, whereas with Nagios, by design, if you have five or six data centers, you have to open five or six web pages to see what's going on, In Centreon, this is all included in one page, a single site, one dashboard. You don't have to jump from one specific dashboard to the other.""I really like the filtering capabilities of it. You can easily tell what's critical next to what's okay, the state of the services. It's very easy to get the whole picture quickly.""We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention.""The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow."

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Cons
"The machine-learning is lacking and should be improved.""We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While Avantra is currently excelling in monitoring and system refreshes, there is scope for improvement in automating change request management. In addition to primarily focusing on SAP, Avantra currently performs kernel patches which are core SAP patches. However, exploring more into OS patching could be another potential area for Avantra to expand its automation capabilities.""The dashboard needs to improve."

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"The problem with the reporting is you have to configure the report, and after that, you will have the same report every month, every week, every day. You have to sync it in order to have a great report.""Improvements are needed in the area of cloud monitoring, as that's a newer feature.""Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.""Improvements I would like to see include a discovery solution, better reports, and end-to-end monitoring.""To get it started is a lot of work, since it comes empty. We had to push information into it to make it work.""Centreon needs to improve the granularity of the data as well as the graphical data. It would also be better to if there was improvement to the filtering/grouping system as well as the creation of views.""Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."

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Pricing and Cost Advice
Information Not Available
  • "It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them."
  • "In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week... You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc."
  • "For more complex tasks, we use prepaid support days and ask Centreon to come onsite."
  • "Centreon is an open source product. Thus, there is no need for licensing."
  • "The pricing is acceptable."
  • "They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this."
  • "I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts."
  • "The solution is very effective, despite the low price."
  • More Centreon Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of Avantra is automation. The reduction of manual work and having them automated is one of the top reasons why I would use it.
    Top Answer:I don't have any access to the pricing, so I can't speak to the cost.
    Top Answer:We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While… more »
    Top Answer:Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid… more »
    Top Answer:Prometheus provides the ability to automate the backup of my infrastructure. This automatic backup capability allows me to integrate it into GitLab for versioning, among other functionalities. Thus… more »
    Ranking
    Views
    383
    Comparisons
    207
    Reviews
    3
    Average Words per Review
    738
    Rating
    8.3
    Views
    7,222
    Comparisons
    4,615
    Reviews
    6
    Average Words per Review
    907
    Rating
    8.0
    Comparisons
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    Learn More
    Overview

    Avantra is a highly-regarded next-generation AI operations platform for SAP automation operation processes. Avantra enables enterprise organizations to become self-healing organizations, fully able to process their complex operating systems more efficiently and productively. With Avantra, SAP clients will improve performance and compliance, redirect critical resources to enhance digital transformation, and reduce operational costs, thereby improving the overall business experience.

    Avantra offers robust integrated operations for on-premises, cloud, hybrid, and SaaS options for both Build and Run operations. Avantra is a recognized, trusted solution that is used worldwide for both enterprise organizations and managed service providers (MSPs). Users can expect to consistently benefit from Avantra’s valuable intuitive processes and unrivaled intelligence to ensure their organization is able to maintain its landscape health while significantly reducing overall operational costs.

    Avantra Benefits

    • Start/stop automation: Avantra provides unmatched comprehensive visibility of the organization's SAP processes, enabling robust KPI and performance-based cloud scaling. Avantra issues swift automated direction about when to start/stop a SAP system process and when it's best to scale out or in.

    • Monitoring automation: Benefiting from more than 160 plug-and-play SAP process checks results in no additional lengthy projects or consultancy fees. Avantra is cost-effective immediately. Avantra provides intuitively customized research and auto-deploy proficiencies that allow organizations to meet their most demanding and distinctive monitoring demands. Immediately upon deployment, Avantra automatically identifies the specific SAP system components, version, and type.

    • Best practice automation: Avantra consistently uses the latest industry-recognized best practice monitoring processes for Basis monitoring audits and thresholds throughout the entire full stack and all SAP systems.

    • System hardening: Avantra’s intuitive notification and system hardening process allows users to specify who receives unauthorized system notifications immediately. Should the alert not be addressed in a timely manner, Avantra will re-flag the issue.

    • Fast, easy installation: Avantra can be installed and deployed in one day. The setup is straightforward, and there are no long-term commitments or excessive licensing costs. This makes Avantra very cost-effective and allows organizations to experience an almost immediate ROI.

    Avantra Features

    • Intuitive dashboards: Avantra offers fully customizable dashboards available to all stakeholders throughout the organization. Top-level executives receive full transparency regarding the entire fitness and health of the organization. Other users, IT staff, and team members have access to all the data they need to ensure the organization is running efficiently and productively.

    • Cloud integrations: Avantra provides seamless integrations with Alibaba Cloud, AWS, Azure, Google Cloud, and more, all with a very easy setup process. Avantra also has the ability to automate, monitor, and manage a complete range of SAP SaaS solutions, as well as third-party non-SAP SaaS web services and applications.

    • SAP ecosystem: Avantra simplifies the SAP monitoring process by monitoring, managing, and automating every process of an organization's SAP ecosystem, including SAP and non–SAP applications, third-party applications, web servers, databases, and SaaS solutions. Everything is streamlined into one easy-to-use tool.

    • ServiceNow integration: Avantra provides certified immediate integration with ServiceNow. This allows for enhancement of CMDB with SAP-specific data, and the capability of quickly triggering Avantra automations for immediate resolution of issues. Avantra also provides ServiceNow unique ITSM and ITOM integrations and many seamless integrations with today’s popular ITSM solutions via RESTful APIs.

    Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.

    Centreon Features

    Centreon has many valuable key features. Some of the most useful ones include:

    • Supervision of hybrid infrastructures, from one end to the other
    • Open and flexible architecture 
    • Open-source solution, downloadable for free
    • Filtering capability in GUI interface
    • Proactive end to end monitoring
    • Easily configurable and simple to handle
    • Dedicated dashboard widgets
    • Scalability
    • Independent application for monitoring
    • End to end reporting with actual logs

    Centreon Benefits

    There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:

    • Single platform, multi-user rights & access: Centreon is designed with built-in ACL, allowing enterprise users access to the monitored data on a need-to-know basis.
    • Smart data-mapping for customized macro & micro views: Centreon provides real-time custom views in multiple screens with graphic-rich data mapping, which also enables monitoring operators to act and troubleshoot from a distance.
    • Ready monitoring intelligence & reporting: With Centreon, you can easily generate reports of essential operational KPIs by using pre-configured templates, and add reports as needed by exploiting the dedicated monitoring data warehouse.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Centreon users.

    PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.” 

    Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”

    Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."

    Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."

    Sample Customers
    Migros, Strauss, Migros, LAM research, Deloitte, Deloitte, Kiewit
    Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
    Top Industries
    VISITORS READING REVIEWS
    Manufacturing Company19%
    Computer Software Company13%
    Financial Services Firm12%
    Retailer5%
    REVIEWERS
    Computer Software Company33%
    Logistics Company22%
    Comms Service Provider11%
    Financial Services Firm11%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Government11%
    Comms Service Provider9%
    Financial Services Firm8%
    Company Size
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise7%
    Large Enterprise67%
    REVIEWERS
    Small Business42%
    Midsize Enterprise21%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise15%
    Large Enterprise56%
    Buyer's Guide
    Avantra vs. Centreon
    March 2024
    Find out what your peers are saying about Avantra vs. Centreon and other solutions. Updated: March 2024.
    769,599 professionals have used our research since 2012.

    Avantra is ranked 45th in IT Infrastructure Monitoring with 5 reviews while Centreon is ranked 11th in IT Infrastructure Monitoring with 27 reviews. Avantra is rated 8.6, while Centreon is rated 8.6. The top reviewer of Avantra writes "User-friendly, simple to set up and easy to configure". On the other hand, the top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". Avantra is most compared with Datadog, AppDynamics, Dynatrace and OpsRamp, whereas Centreon is most compared with Zabbix, PRTG Network Monitor, Nagios Core, Icinga and Nagios XI. See our Avantra vs. Centreon report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.