Automation Anywhere vs FortressIQ comparison

Automation Anywhere and FortressIQ are both solutions in the Process Mining category. Automation Anywhere is ranked #2 with an average rating of 8.5, while FortressIQ is ranked #12. Automation Anywhere holds a 16.1% mindshare in PM, compared to FortressIQ’s 1.2% mindshare. Additionally, 96% of Automation Anywhere users are willing to recommend the solution.

Automation Anywhere

Read 613 Automation Anywhere reviews

12,647 Views
3,921 Comparison Views

96% willing to recommend

FortressIQ

Read 2 FortressIQ reviews

337 Views
337 Comparison Views

0% willing to recommend

Automation Anywhere

FortressIQ

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Executive SummaryUpdated on Dec 1, 2024

Automation Anywhere and FortressIQ are competitors in the automation software space. Automation Anywhere has an edge with its comprehensive feature set and strong support, while FortressIQ stands out in data analytics and process intelligence.

Features: Automation Anywhere provides robust process automation with a wide range of bots and analytics features for diverse business needs. It is known for efficient automation functionalities maximizing operational efficiency. FortressIQ offers cutting-edge process intelligence with deep insights through AI-driven analytics and advanced data analytics capabilities for enhanced process understanding.

Ease of Deployment and Customer Service: Automation Anywhere is favored for its straightforward deployment model and excellent customer support, with numerous resources for troubleshooting. FortressIQ benefits from a seamless cloud-native deployment but may require more technical expertise initially. Both companies provide commendable customer service, though Automation Anywhere often delivers a more streamlined support experience.

Pricing and ROI: Automation Anywhere generally offers competitive pricing and robust ROI via efficient automation despite a potential high initial setup cost. FortressIQ might require a higher investment due to its advanced capabilities yet promises significant ROI through enhanced process optimization.

To learn more, read our detailed Automation Anywhere vs. FortressIQ Report (Updated: September 2025).

Buyer's Guide

Automation Anywhere vs. FortressIQ

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Ranking in Process Mining

2nd

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

613

Ranking in other categories

Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Intelligent Document Processing (IDP) (3rd), Agentic Automation (1st)

FortressIQ

Ranking in Process Mining

12th

Average Rating

0.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Process Mining category, the mindshare of Automation Anywhere is 16.1%, down from 23.0% compared to the previous year. The mindshare of FortressIQ is 1.2%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Mining Market Share Distribution
Product	Market Share (%)
Automation Anywhere	16.1%
FortressIQ	1.2%
Other	82.7%

Process Mining

Featured Reviews

Vatsal Mehta

Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.

Accommodates diverse use cases and effectively meets customer requirements

AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.

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Sean Ammon

Managing Director at CIBA

The product has good process mining capabilities, but it is very expensive

We are one of the three organizations across Europe and Africa that are certified implementers of FortressIQ. People who would like to use the solution must choose the right partner to implement. Some tweaking still needs to happen around the commercial model and the pricing structures. Even though the product is good, it's very difficult for customers to pay for it. It defeats the purpose if we have a good product but no one can afford to pay for it. Overall, I rate the tool a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Earlier users were converting the unstructured data from the PDF into the structured format to process the task but now, this activity is replaced by IQ Bot."

"Movement on cloud architecture according to me provided by AA2019, will be most beneficial as it will be easy to use and will provide flexibility."

"The way it integrates with subsystems is impressive. When automating business processes, there might be multiple systems in use. Automation Anywhere provides various ways to connect, such as by directly using backend APIs or using the frontend. This is incredibly useful."

"We've saved a lot of time. How much time we save depends on the process. It's likely at least 50%. Sometimes, it's up to 70%."

"It is easy to use for non-technical people, with a simple drag-and-drop interface, so they don't need to be technically savvy to automate their processes."

"Unattended use is its most valuable feature."

"The speed of the delivery is its most valuable feature."

"Manual efforts have been reduced and the accuracy has increased. In the processes I have done, the accuracy has reached 100 percent, and manual load and time has been reduced."

More Automation Anywhere pros

"The support is responsive and reliable."

"The process mining capability of the solution is valuable."

Cons

"Extracting customer addresses from Google that are not in a standard URL format is a challenge for Automation Anywhere."

"I want the tool to be more stabilized. After three or four hours, the navigation keeps changing. We will be running error handling for 8,000 process and the system will fail. We need it to be more stable."

"So far, the stability is not good. We are trying to improve this because we are facing a lot of instability issues."

"I would rate Automation Anywhere's support a four out of ten because the support is horrible for all customers."

"We had a few setbacks because of bots getting queued and unable to force delete a task bot which kept persisting in the control room. These features should be included in future releases which will be highly beneficial."

"Having better documentation that is more openly available would help. Often, it feels necessary to contact someone or search for documentation that is stored behind a login or in another location. It would be beneficial to have one centralized place for everything."

"The Insight feature could be improved. I don't think there's a lot of information about how to use Insight, so you have to try different scenarios to understand that feature better."

"On the cognitive side, some of their competitors, when we were originally shopping, were a little more advanced in that space. Making use of probabilistic outcomes and presenting them to a business user is a feature that, at the time of our evaluation, did not feel like a strong, mature solution for Automation Anywhere. Nevertheless, they won our business. That is one feature where I feel they are trying to make investments to address those gaps."

More Automation Anywhere cons

"The way the commercial model of the product is structured must be improved."

"Another aspect that needs improvement is the domain definition."

Pricing and Cost Advice

"Automation Anywhere has an advantage in terms of licensing. It is more cost-efficient compared to all other RPA platforms. It is a recommended solution when clients need a cost-efficient automation tool to perform unattended automation."

"I have heard that Automation Anywhere is expensive."

"They're very flexible around pricing and licensing."

"I do not know the price, but I am told that it is cheaper than UiPath."

"Licensing costs range from $50,000 to $200,000."

"Automation Anywhere is costlier than the general competition. That is aligned with the share of the market it has."

"It is fantastic. It has been great. It is perfectly priced for the quality received. When paying for quality, that is exactly what you get."

"It's very good in terms of cost and pricing."

More Automation Anywhere pricing and cost advice

"The pricing is reasonable."

"The solution is very expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

13%

Manufacturing Company

Healthcare Company

Manufacturing Company

26%

Computer Software Company

21%

Legal Firm

11%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	140
Midsize Enterprise	81
Large Enterprise	515

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What do you like most about FortressIQ?

The support is responsive and reliable.

See all answers

What is your experience regarding pricing and costs for FortressIQ?

The pricing is reasonable, and the application functions as expected. However, the dissatisfaction stems from the application not meeting my expectations in terms of performance or functionality.

See all answers

What needs improvement with FortressIQ?

The solution was initially presented to us as a tool to understand processes effectively. However, a significant issue emerged when the process slightly deviated from the first one I processed. It ...

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Comparisons

Microsoft Power Automate vs Automation Anywhere

Compared 33% of the time

UiPath Platform vs Automation Anywhere

Compared 17% of the time

Blue Prism vs Automation Anywhere

Compared 10% of the time

Python RPA vs Automation Anywhere

Compared 5% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

More Automation Anywhere Competitors

UiPath Process Mining vs FortressIQ

Compared 52% of the time

Celonis vs FortressIQ

Compared 48% of the time

More FortressIQ Competitors

Product Reports

Buyer's Guide

Automation Anywhere

October 2025

Download Automation Anywhere product report

Buyer's Guide

Process Mining

October 2025

Download FortressIQ product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise

No data available

Overview

Automation Anywhere offers a robust automation platform known for its user-friendly interface, flexible scalability, and advanced automation capabilities. It's designed to streamline operations across industries by automating manual and repetitive tasks.

Automation Anywhere empowers organizations with its easy-to-use platform that simplifies automation processes through its drag-and-drop functionality. With features like MetaBot and IQ Bot, it provides advanced automation solutions. The platform seamlessly integrates with business applications, ensuring efficient operation and data protection through security features like the credential vault. Despite its strengths, there is room for improvement in integration with source control systems and third-party applications. Enhancing UI friendliness, IDE capabilities, and licensing flexibility, along with improved support in the Citrix environment, are needed. Better OCR accuracy, AI functionalities, and Excel integration would enhance user experiences.

What are Automation Anywhere's key features?

Ease of Use: Offers a user-friendly platform that allows straightforward automation of processes for non-technical users.
Advanced Bots: Includes MetaBot and IQ Bot for complex automation tasks.
Integration: Seamlessly integrates with business applications for smooth operations.
Security: Features like credential vault ensure robust data protection.
Scalability: Provides flexibility and scalability for expanding automation needs.

What benefits and ROI should users look for?

Efficiency: Automates repetitive tasks, enhancing process efficiency.
Accuracy: Improves accuracy in operations like finance and HR.
Scalability: Offers scalable solutions for growing enterprises.
Cost Reduction: Reduces operational costs by streamlining processes.
Flexibility: Adapts to various industry requirements allowing broad implementation.

In the finance sector, Automation Anywhere is used for tasks like accounts payable, accounts receivable, and invoice processing. In HR, it's implemented for onboarding, payroll, and attendance verification. Its deployment also extends to supply chain, compliance, and customer service, providing streamlined operations by automating complex business processes.

Automation Anywhere

With FortressIQ, making strategic decisions for your business just got easier
Automated process discovery enables you to uncover insights at a scale and accuracy unattainable with more traditional methods. Confidently make decisions and strategically implement them across the enterprise, finally realizing the benefits promised by digital transformation.

FortressIQ

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Information Not Available

Buyer's Guide

Automation Anywhere vs. FortressIQ

September 2025

Free Report: Automation Anywhere vs. FortressIQ

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