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Automation Anywhere vs FortressIQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Ranking in Process Mining
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
556
Ranking in other categories
Business Process Management (BPM) (3rd), Robotic Process Automation (RPA) (2nd), Intelligent Document Processing (IDP) (3rd), Agentic Automation (2nd)
FortressIQ
Ranking in Process Mining
10th
Average Rating
0.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Process Mining category, the mindshare of Automation Anywhere is 18.5%, down from 25.5% compared to the previous year. The mindshare of FortressIQ is 1.4%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
Sean Ammon - PeerSpot reviewer
The product has good process mining capabilities, but it is very expensive
We are one of the three organizations across Europe and Africa that are certified implementers of FortressIQ. People who would like to use the solution must choose the right partner to implement. Some tweaking still needs to happen around the commercial model and the pricing structures. Even though the product is good, it's very difficult for customers to pay for it. It defeats the purpose if we have a good product but no one can afford to pay for it. Overall, I rate the tool a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We reduce the time that scientists spend on manual tasks and put them on more value-added work."
"Co-Pilot is a valuable feature."
"We got the solution because of its ease of use with the API call, avoiding the use of developers."
"Overall, based on my experience with Automation Anywhere, I would rate it a nine out of ten."
"I found that the REST API commands are very useful and easy to use."
"The scheduling feature allows for scheduling of the bots to a specific time every day, which helped remove the dependency on humans completely."
"The ability for it to be able to be scaled rapidly. For us, it has certainly provided a range of flexibility that we hadn't appreciated before we started. This means that in times of high demand for processes to be completed, we're able to quickly scale up on demand. That gives us that additional flexibility without the need to potentially consider contingent labor increases. So, it's sort of a head count avoidance increase. So, that's proved very useful for us."
"The turnaround time of building bots is quick. We are deploying around four bots per month. The turnaround time to get a design, build, and deploy is very fast. This is very good for us. It has helped us out when scaling up in a better manner."
"The support is responsive and reliable."
"The process mining capability of the solution is valuable."
 

Cons

"I would rate Automation Anywhere's support a four out of ten because the support is horrible for all customers."
"I would like to have the MetaBot screen name title dynamic instead of static."
"Because we are very new to our process, so we're still sort of working through it."
"Although, IQ Bot has data being extracted from it. It can improve with more features, like handwritten copies that are readable."
"Some of the biggest improvements they can make are with the interface. It can be improved in terms of usability or searching for something. For example, icons are hard to find. Typically, you jump into the search box, but being able to go in and find things quickly with the eye could be very valuable."
"There should be more available Data Analytics and more AI Front and Deep Learn concepts."
"Intelligent automation is currently a buzz and I would love to see more innovation in this segment."
"It is very difficult to create and automate timetables because they are modal, and it would be helpful if the bot could assist us with this."
"The way the commercial model of the product is structured must be improved."
"Another aspect that needs improvement is the domain definition."
 

Pricing and Cost Advice

"Subscription for Automation Anywhere (AA) is paid yearly."
"I think the pricing is reasonable, but clients often perceive it as expensive."
"The licensing cost could be improved. It costs a lot. At the very least, the developer licenses and the control panels should be made free to enterprises, and the production environment licensed."
"The cost is at the highest end of the spectrum."
"Yearly, our licensing costs are about $90,000 to $100,000. There will be additional licensing costs when we add more Bot Runners to our infrastructure."
"More than 40 to 50 percent of the IT budget will be for the cost of automation projects in the coming years since these projects enhance operations add value."
"While calculating the setup cost you should account for the server, virtual machines, product licenses, maintenance costs, and running costs."
"Talk to your manager and try to procure an automation license for training. This will allow you to train people, so you can move to automation."
"The solution is very expensive."
"The pricing is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
10%
Healthcare Company
6%
Manufacturing Company
25%
Computer Software Company
16%
Legal Firm
8%
Media Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What do you like most about FortressIQ?
The support is responsive and reliable.
What is your experience regarding pricing and costs for FortressIQ?
The pricing is reasonable, and the application functions as expected. However, the dissatisfaction stems from the application not meeting my expectations in terms of performance or functionality.
What needs improvement with FortressIQ?
The solution was initially presented to us as a tool to understand processes effectively. However, a significant issue emerged when the process slightly deviated from the first one I processed. It ...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
Find out what your peers are saying about Automation Anywhere vs. FortressIQ and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.