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Automation Anywhere vs FortressIQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Ranking in Process Mining
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
608
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Intelligent Document Processing (IDP) (3rd), Agentic Automation (1st)
FortressIQ
Ranking in Process Mining
12th
Average Rating
0.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Process Mining category, the mindshare of Automation Anywhere is 15.0%, down from 24.6% compared to the previous year. The mindshare of FortressIQ is 1.3%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
Sean Ammon - PeerSpot reviewer
The product has good process mining capabilities, but it is very expensive
We are one of the three organizations across Europe and Africa that are certified implementers of FortressIQ. People who would like to use the solution must choose the right partner to implement. Some tweaking still needs to happen around the commercial model and the pricing structures. Even though the product is good, it's very difficult for customers to pay for it. It defeats the purpose if we have a good product but no one can afford to pay for it. Overall, I rate the tool a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It really does have a great dashboard. It has Bot Insight, it has MetaBots, and IQ Bots. It has so many features where it can read a file and loop."
"I like Automation Anywhere's document automation. It can distill or scan documents and convert the information into a structured format."
"This boosts the customer confidence and experience. When the customer experience increases, obviously sales will increase."
"The technical support is good. If it is required that they provide their resources, they will send their resources to your organization to support you in terms of development and technical support."
"A user can easily adopt this technology and utilize it, when compared to the other available resources in the market."
"Scheduling helps to generate and send reports without any delay."
"I think that one of the coolest features that what Automation Anywhere has come up with is AI Sense. I see an immense potential there. Using AI Sense, we can automate outside Citrix. That's going to remove the client dependency or overall automation journey, and that can give lot of optimization, cost saving, and the time to market."
"It has drag-and-drop features, which makes it very fast for us to gather the required data."
"The support is responsive and reliable."
"The process mining capability of the solution is valuable."
 

Cons

"Automation Anywhere should have more Excel-related functionality."
"We would like to see more options for merging and un-merging PDFs. More flexibility there would be good. We've figured out ways around this and, using their software, we've been able to do everything we wanted to do. It just took a bit more time to do it. We were on version 10.5 and in their Bot Store they actually had a bot that did exactly what we wanted to do, but it was for Version 11.0."
"IQ Bot has some limitations that should be improved in future releases."
"Some of the biggest improvements they can make are with the interface. It can be improved in terms of usability or searching for something. For example, icons are hard to find. Typically, you jump into the search box, but being able to go in and find things quickly with the eye could be very valuable."
"The IQ Bot could use improvement."
"I am looking for artificial intelligence and machine learning. I hope that they introduce them in A2019. I'm looking forward to what will be there in A2019 because that's the area that we need to go forward. We are looking for Automation Anywhere to put up their efforts to make it easier by incorporating artificial intelligence and machine learning. Along with RPA, this would make our automation journey very easy. We can bring more processes into automation, that's where I am looking for automation to focus on."
"In high-availability, we have two Control Rooms acting as a cluster so if one fails the other one will take over. But that's not our environment operationally, and the latest information we have is that they identified another product bug."
"There is still a way to go for Automation Anywhere where we can see improvement. Mostly, we want to see more artificial intelligence and machine learning. Now, I can see only this mostly in the IQ Bot where we construct the data from PDFs. I also want to see more features where we can use the artificial intelligence in automating tasks as well."
"The way the commercial model of the product is structured must be improved."
"Another aspect that needs improvement is the domain definition."
 

Pricing and Cost Advice

"The enterprise version is expensive for small businesses and individual users."
"The cost is anywhere between $10,000 and $100,000."
"Annual licensing costs would be about $100,000."
"The price of Automation Anywhere is a little higher than some of the competition, such as UiPath. However, depending on the use case and other factors we are able to receive some discounts."
"This is a comprehensive automation offering with a scalable architecture and flexible pricing models."
"The cost for scalability is much cheaper than developing a new system."
"Automation Anywhere is affordable."
"Complaints are generally about the cost of IQ Bot, which is higher than its competitors. The base model’s pricing is comparable to other platforms with attended, unattended, and IDP capabilities as well."
"The pricing is reasonable."
"The solution is very expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
9%
Healthcare Company
5%
Manufacturing Company
24%
Computer Software Company
19%
Legal Firm
12%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What do you like most about FortressIQ?
The support is responsive and reliable.
What is your experience regarding pricing and costs for FortressIQ?
The pricing is reasonable, and the application functions as expected. However, the dissatisfaction stems from the application not meeting my expectations in terms of performance or functionality.
What needs improvement with FortressIQ?
The solution was initially presented to us as a tool to understand processes effectively. However, a significant issue emerged when the process slightly deviated from the first one I processed. It ...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
Find out what your peers are saying about Automation Anywhere vs. FortressIQ and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.