Automate and NICE Robotic Automation compete in the robotic automation market. NICE Robotic Automation has a slight advantage due to its comprehensive features, although Automate is appreciated for its pricing and support.
Features: Automate includes capabilities like task automation, scripting, and seamless system integration. NICE Robotic Automation offers advanced analytics, high scalability, and user-friendly integration.
Room for Improvement: Automate could enhance its advanced features and scalability. Enhancing its documentation and refining analytics would benefit NICE Robotic Automation. NICE could improve simplicity in deployment and accessibility for non-technical users.
Ease of Deployment and Customer Service: Automate is noted for its straightforward deployment and robust customer support. NICE Robotic Automation offers strong ongoing support and comprehensive documentation, despite being more complex to deploy.
Pricing and ROI: Automate is known for competitive pricing with a lower initial setup cost, providing a good ROI for small to medium-sized businesses. NICE Robotic Automation requires a higher initial investment but delivers significant long-term ROI through its robust features.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
I've seen a good return on investment with Automate, as it streamlines processes and improves my productivity.
They don't always understand the processes I'm trying to implement.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
They are very responsive and have been able to resolve any issues I have encountered.
The scalability of Automate also scores a ten out of ten.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
Automate is stable for my needs and is highly scalable, allowing the same workflow to serve numerous tasks effectively.
The stability of the solution is a ten out of ten.
It has very robust features, and it is not prone to instability.
The stability of Fortra's Automate is excellent.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
Integration with Amazon S3 is somewhat lacking.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
In my opinion, the best feature Automate offers is the scheduling.
Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows.
Product | Market Share (%) |
---|---|
Automate | 2.0% |
NICE Robotic Automation | 0.7% |
Other | 97.3% |
Company Size | Count |
---|---|
Small Business | 18 |
Midsize Enterprise | 8 |
Large Enterprise | 4 |
Company Size | Count |
---|---|
Small Business | 1 |
Midsize Enterprise | 2 |
Large Enterprise | 4 |
Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.
Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.
What are Automate's Key Features?In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.
NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.
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