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Automate vs Edgeverve AssistEdge Cloud RPA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 8, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
No ranking in other categories
Edgeverve AssistEdge Cloud RPA
Ranking in Robotic Process Automation (RPA)
45th
Average Rating
6.0
Reviews Sentiment
6.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.8%, up from 1.0% compared to the previous year. The mindshare of Edgeverve AssistEdge Cloud RPA is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
reviewer1412862 - PeerSpot reviewer
Stable with good cross-integration between modules, but the training needs to be improved
We mainly use UiPath as our RPA platform. I have looked at several other solutions that include the bigger ones, Blue Prism, and Automation Anywhere. We have experience in developing bots in all three of these. It is difficult to move from UiPath to EdgeVerve when UiPath is so good at getting people in the door. They've got a great ecosystem and a great training model. Every other system is more challenging to use. To get an EdgeVerve license, for example, you need to have an NDA in place to use it. Blue Prism is even worse, although, with them, you just have to pay more money. By not democratizing the software and the way to utilize it, smaller companies like EdgeVerve and even Blue Prism, to a certain extent, have suffered in terms of growth. The three leaders at the top do a pretty good job. Outside of workflow, they do a pretty good job, and that's why the customers buy, so you have to be strong on those. As far as the tools are concerned, RPA is RPA, and everybody generally does it in the same way. What is probably going to start distinguishing between products is the use of AI. When AI really overtakes the selectors for RDA, robotic desktop automation, when you have to really rely on the backdrop of the DOM to get at the element, the use of AI and more efficient on-prem AI solutions is going to really make that a better experience. The on-premises distinction is important because there's latency when you hit the cloud. Ultimately, to me, the toolsets are all the same. Drag and drop, the ability to create custom activities in terms of creating your libraries, and that kind of thing, they're all there. This past year has been ridiculous in terms of how all of the tools have progressed. What they were a year ago versus what they are today, is a considerable and significant difference. For example, I have totally redesigned my solutions and architectures over the past year.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"I actually quite liked the no-coding functionality."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"The interface is simple, user-friendly, and very intuitive."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"I would say that the cross-integration between different modules, such as between the OCR, RPA, and ML, is the most valuable feature."
 

Cons

"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The product also has a limited use case in some respects."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"The interface could be more user-friendly and easier to navigate."
"Fortra's Automate is not as reliable as I would like it to be."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"Better training and better accessibility of the tools are the things that need to be improved."
 

Pricing and Cost Advice

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"Once you buy the software, you just pay for the support for backend help."
"It comes with a package that costs approximately $20,000 USD per year."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
8%
Educational Organization
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
The main purpose is for automation. That has been the purpose why I have been using it so far.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within our budget.
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Comparisons

No data available
 

Also Known As

HelpSystems Automate, Automate
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
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Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: June 2025.
860,592 professionals have used our research since 2012.