Try our new research platform with insights from 80,000+ expert users

Aspect Unified IP vs Nuance IVR comparison

Alvaria and Nuance are both solutions in the IVR Systems category. Alvaria is ranked #11, while Nuance is ranked #2. Alvaria holds a 1.4% mindshare in IS, compared to Nuance’s 30.9% mindshare. Additionally, 100% of Nuance users are willing to recommend the solution.
Aspect Unified IP
  • 39 Views
  • 25 Comparison Views
Nuance IVR
Read 1 Nuance IVR review
  • 516 Views
  • 269 Comparison Views
100% willing to recommend

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aspect Unified IP
Ranking in IVR Systems
11th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Contact Center Platforms (11th), Contact Center Infrastructure (10th)
Nuance IVR
Ranking in IVR Systems
2nd
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the IVR Systems category, the mindshare of Aspect Unified IP is 1.4%, down from 2.3% compared to the previous year. The mindshare of Nuance IVR is 30.9%, down from 36.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IVR Systems
 

Featured Reviews

Use Aspect Unified IP?
Share your opinion
it_user1014 - PeerSpot reviewer
The most complete and effective voice recognition offering
* One of the most accurate voice recognition technologies, including adaptability both for dialect and lexicon. * The lexicons are well developed by the industry, especially travel and financial services. * Implementation had few issues and technical product support was strong.…
Read full review
report
See which vendors are best for you
Use our free recommendation engine to learn which IVR Systems solutions are best for your needs.
See recommendations
855,164 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Insurance Company
10%
Computer Software Company
9%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

No data available
Genesys Voice Platform vs Nuance IVR Logo
Genesys Voice Platform vs Nuance IVR
Compared 45% of the time
NICE CXone vs Nuance IVR Logo
NICE CXone vs Nuance IVR
Compared 31% of the time
Verint IVR and Voice Self-Service vs Nuance IVR Logo
Verint IVR and Voice Self-Service vs Nuance IVR
Compared 13% of the time
Cisco Unified Contact Center Express vs Nuance IVR Logo
Cisco Unified Contact Center Express vs Nuance IVR
Compared 12% of the time
More Nuance IVR Competitors
 

Product Reports

Buyer's Guide
Contact Center Platforms
June 2025
Aspect Unified IP reportDownload Aspect Unified IP product report
No data available
 

Also Known As

Unified IP
No data available
 

Overview

Aspect Unified IP 7.1. comes with a sea of enhanced features that fully leverage its highly available, scalable architecture.
Alvaria
Creating a positive opinion of your company means making it easy for customers to get what they need. With Nuance IVR, your callers will feel like they're talking with their very own personal assistant.
Nuance
 

Sample Customers

Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.com
Home Credit Bank, Acer America
See our list of best IVR Systems vendors.

We monitor all IVR Systems reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.