Arctic Wolf Managed Detection and Response vs EY MDR comparison

"What's valuable about Arctic Wolf AWN CyberSOC is the cost savings it provides for companies that no longer have to hire a bunch of security people and pay for a SIM."

"They have a portal where you can evaluate and mitigate any vulnerabilities that you and your network might have."

"The agents give pretty good visibility into what is happening at the endpoint."

"Arctic Wolf is laser-focused on providing top-notch customer service."

"The visibility into our endpoints is huge."

"I highly recommend Arctic Wolf as they excel in ensuring the company is well-trained and updated on industry developments."

"The solution works well for our team as it offers a hands-off approach, which we need."

"Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not."

"This solution is very complete. There are a lot of models for different areas, like oncology, neurology, etc. It shows you the different revenues and profits for each area and allows you to analyze the information in detail."

"I would actually be interested in having fewer features at a lower price."

"More integrations with various security tools to improve data ingestion would be beneficial."

"They could probably expand on their integration tools. They can integrate with more security tools."

"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."

"The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software."

"I have heard that the tool doesn't go right to the endpoints."

"The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software."

"We need an easier way to audit and act on agents."

"The big challenge is when a company doesn't use SAP as ERP. If the company uses other kinds of systems to manage their information, it's a challenge because this product is integrated with SAP."

"The pricing is fair."

"I rate the tool's pricing a nine out of ten."

"The pricing is pretty competitive."

"I find their pricing to be reasonable and competitive."

"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."

"The cost is good in relation to the benefit."