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ArcSight Security Open Data Platform vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Security Open Data...
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
Security Information and Event Management (SIEM) (43rd)
Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.7
Number of Reviews
34
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Managed Detection and Response (MDR) (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. ArcSight Security Open Data Platform is designed for Security Information and Event Management (SIEM) and holds a mindshare of 0.0%, down 0.0% compared to last year.
Huntress Managed EDR, on the other hand, focuses on Managed Detection and Response (MDR), holds 10.5% mindshare, up 8.3% since last year.
Security Information and Event Management (SIEM)
Managed Detection and Response (MDR)
 

Featured Reviews

Shitanshu Kumar - PeerSpot reviewer
Offers insights into past events and future incidents before they occur
I rate the product a nine out of ten. Organizations should evaluate how the solution will impact their organization and align with their security goals rather than solely focusing on the features the solution offers. The capabilities of a solution may vary, and it's essential to prioritize your specific requirements and choose the one that best meets those needs.
Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product provides a collective view through the Enterprise Security Manager, offering insights into past events and heuristics about future incidents before they occur and impact the organization."
"Huntress has improved our security dramatically."
"The endpoint protection is definitely the most impactful feature for clients. It just works. It is a set-it-and-forget-it type of solution."
"Huntress Managed EDR is very easy to use. It's geared towards your Windows user who wants convenience. You just need an EXE file to get started. It's set up for convenience to make it easy for you to have security, as opposed to some of the complexities behind the scenes that you don't see."
"Huntress works more simply. I appreciate how Windows Defender can be managed on computers with it. Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that."
"I rate Huntress Managed EDR a ten out of ten."
"The most valuable aspect of Huntress is its 24/7 SOC service."
"We saw the benefits of Huntress pretty quickly. Once it started detecting threats, it was great."
"I would absolutely recommend Huntress to other users. If you are considering it, go for it."
 

Cons

"ArcSight Security Open Data Platform needs to improve stability. Support has deteriorated after the acquisition of OpenText. It should also improve market awareness."
"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product. A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial."
"The application control system could benefit from improvements in identifying and managing both whitelisted and blacklisted applications."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients."
"The Huntress is not a standalone solution. It really needs to be used with something else such as Microsoft Defender or another antivirus solution. It would be nice to see the product fleshed out by the Huntress team and include the antivirus solution part as well. I want it to be a full-fledged XDR product. It would push the tool to a higher price range but it would be nice to see the fleshed out features. I want them to integrate more features from the XDR realm."
"The integration with our RMM could be better."
"I'd like it if Huntress could scan for software that's out of date or has open vulnerabilities. That would be useful for us. Scanning for vulnerable software would be helpful. Also, we've set it up to create a ticket in our ticketing system when there's an alert. It would be nice if closing that ticket would also close the Huntress alert. It doesn't do that right now, but they're working on adding that feature."
"Ultimately, the clarity of their alerts is paramount for effective threat communication and could benefit from clearer remediation steps."
"The ITDR product is coming along great, however, we are still getting many false positives."
 

Pricing and Cost Advice

Information not available
"I rate the product pricing six out of ten for the Malaysian market. However, I would rate it a three out of ten for the Australian, New Zealand, or Singapore markets."
"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"It works well for an MSP."
"The cost-effectiveness of Huntress is much better compared to BlackPoint. Although Huntress does not offer all the finer details that BlackPoint does, it remains much more competitive in pricing."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"Huntress is priced fairly for the services and value it provides."
"Huntress Managed EDR offers a fair pricing model."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
16%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ArcSight Security Open Data Platform?
The product provides a collective view through the Enterprise Security Manager, offering insights into past events and heuristics about future incidents before they occur and impact the organizatio...
What needs improvement with ArcSight Security Open Data Platform?
ArcSight Security Open Data Platform needs to improve stability. Support has deteriorated after the acquisition of OpenText. It should also improve market awareness.
What advice do you have for others considering ArcSight Security Open Data Platform?
I rate the product a nine out of ten. Organizations should evaluate how the solution will impact their organization and align with their security goals rather than solely focusing on the features t...
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
We would love for Huntress Managed EDR to ingest logs from Microsoft Sentinel. Microsoft Sentinel is another SIM tool that produces logs, and we would want Huntress to be able to ingest those so th...
What is your primary use case for Huntress?
We use Huntress Managed EDR for threat hunting with our clients to try to keep their environment safe and make sure that if there's any kind of bad activity going on, we can try to find out about i...
 

Overview

Find out what your peers are saying about Splunk, Wazuh, Microsoft and others in Security Information and Event Management (SIEM). Updated: July 2025.
863,564 professionals have used our research since 2012.