We performed a comparison between ArcSight ESM and USM Anywhere based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ArcSight ESM is praised for its well-designed dashboard, real-time reporting, and threat intelligence capabilities that leverage AI and correlation tools. Users also like ArcSight’s seamless integration and effortless management.USM Anywhere is highly regarded for its extensive reporting capabilities, thorough vulnerability assessment, seamless file integration, and user-friendly management features. ArcSight ESM users have recommended improvements in training, speed, and data administration. USM Anywhere users have suggested improvements in self-service plugin management, database optimization, and third-party threat intelligence integration.
Service and Support: Some ArcSight ESM users have found the support to be responsive and helpful, while others have faced issues with slow response times and a lack of expertise. Some users say that USM Anywhere's customer service is knowledgeable and responsive, while others have faced delays and incomplete answers.
Ease of Deployment: Some said that ArcSight ESM is straightforward to set up, while others noted that integration with other systems can be challenging and requires specialized knowledge. The initial setup for USM Anywhere is generally considered to be straightforward if the user has technical knowledge. Vendor assistance is also available during the deployment phase.
Pricing: Users consider the pricing of ArcSight ESM to be reasonable and affordable. USM Anywhere is seen as more cost-effective than premium solutions like IBM QRadar and Splunk, with pricing considered reasonable and relatively low.
ROI: ArcSight ESM delivers an ROI by helping clients achieve compliance objectives and prevent incidents. USM Anywhere has garnered favorable feedback regarding its ROI.
"One of the most valuable features of Microsoft Sentinel is that it's cloud-based."
"The data connectors that Microsoft Sentinel provides are easy to integrate when we work with a Microsoft agent."
"The dashboard that allows me to view all the incidents is the most valuable feature."
"In Azure Sentinel, we have found, they do have a store in their capability. AI and intelligence features. We found that to be very helpful for us because some other things we do need to integrate again or find another vendor for the store"
"It is easy to implement (turn on) - does need a skilled analyst to develop queries and playbooks."
"It is quite efficient. It helps our clients in identifying their security issues and respond quickly. Our clients want to automate incident response and all those things."
"The scalability is great. You can put unlimited logs in, as long as you can pay for it. There are commitment tiers, up to six terabytes per day, which is nowhere close to what any one of our customers is running."
"The UI of Sentinel is very good and easy to use, even for beginners."
"There are many features that are good for clients who are looking for a good SIEM solution. They like the ease of creating a business that is effective and impressive."
"Very good real-time reporting with a good dashboard."
"The most valuable features of ArcSight ESM are the dashboards, ease of management for anyone, and simple for teams to provide reports related to cyber security. There are a lot of good features that are provided."
"ArcSight Enterprise Security Manager (ESM) works perfectly. It's a stable and scalable product."
"It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment."
"The reports that we are from getting from ArcSight are very valuable. The reporting in ArcSight is good. Our regulators ask us for the reports on a regular basis, and we have been able to provide the required data. Its overall functionality in terms of log analysis and the speed at which it does that is also valuable. It is very quick. Whatever alerts we had configured were extremely fast. We immediately get alerts when there is unauthorized access or unknown access, or even positive access. This is where we found the difference between ArcSight and other solutions."
"ESM has valuable features for event prediction and security analysis."
"For the typical malware or intrusion, this solution assists us by identifying the symptoms based on network traffic from the application servers."
"AlienVault's reporting is good. I like that vulnerability assessment is part of the solution, and the UI is intuitive. Also, the overhead is low, which is to say we don't need a dedicated SOC team to manage and analyze things constantly. We're a small company that doesn't have those resources."
"Vulnerability scanning helped out shortcomings of what was not patched in the past and what needed to be patched. This assisted with fine tuning the environment for compliance."
"The Event Correlation and vulnerability scans have been the most useful. As a 24/7 SOC, we use the incoming alarms to give an overview of suspicious traffic going through the network. It's easy to look at the correlated events and see the broad picture of traffic for that customer. Vulnerability scans are good for providing patch and remediation guidelines to keep customer systems secure."
"The asset management of nodes has been a large help in terms of being able to track applications with more detail and have changes made being monitored into one source."
"We're using it more for reporting, that's all. We're using it to help our customers to pass any kind of audits that they receive."
"The most valuable features of AT&T AlienVault USM are the ease of management and knowledge of what is on the network of my customers. It's easy to understand the problems, and management our alarms and events."
"The most valuable feature of this solution is security management for PCI DSS."
"The feature that I liked the most is that they have a vulnerability assessment package that comes along with the SIEM solution. So, whenever I find any threat or alert for any of the devices or servers, I could immediately initiate a vulnerability assessment scan on that machine. That is one of a kind. The price at which AlienVault operates is also valuable."
"We do have in-built or out-of-the-box metrics that are shown on the dashboard, but it doesn't give the kind of metrics that we need from our environment whereby we need to check the meantime to detect and meantime to resolve an incident. I have to do it manually. I have to pull all the logs or all the alerts that are fed into Sentinel over a certain period. We do this on a monthly basis, so I go into Microsoft Sentinel and pull all the alerts or incidents we closed over a period of thirty days."
"If we want to use more features, we have to pay more. There are multiple solutions on the cloud itself, but the pricing model package isn't consistent, which is confusing to clients."
"When it comes to ingesting Azure native log sources, some of the log sources are specific to the subscription, and it is not always very clear."
"At the network level, there is a limitation in integrating some of the switches or routers with Microsoft Sentinel. Currently, SPAN traffic monitoring is not available in Microsoft Sentinel. I have heard that it is available in Defender for Identity, which is a different product. It would be good if LAN traffic monitoring or SPAN traffic monitoring is available in Microsoft Sentinel. It would add a lot of value. It is available in some of the competitor products in the market."
"Some of the data connectors are outdated, at least the ones that utilize Linux machines for log forwarding. I believe that Microsoft is already working on improving this."
"The built-in SOAR is not really good out-of-the-box. The SOAR relies on logic apps and you almost need to have some kind of developer background to be able to make these logic apps. Most security people cannot develop anything..."
"Sentinel should be improved with more connectors. At the moment, it only covers a few vendors. If I remember correctly, only 100 products are supported natively in Sentinel, although you can connect them with syslog. But Microsoft should increase the number of native connectors to get logs into Sentinel."
"There is a wider thing called Jupyter Notebooks, which is around the automation side of things. It would be good if there are playbooks that you can utilize without having to have the developer experience to do it in-house. Microsoft could provide more playbooks or more Jupyter Notebooks around MITRE ATT&CK Framework."
"ArcSight is incredibly complex when configuring and deploying, and if your organization doesn't know what they want and what they need, ArcSight will be a challenge for them."
"ArcSight ESM is not easy to use and it should be integrated with other tools that have infrastructure capabilities."
"The API integration could be better, and I'd like to see more machine-learning capabilities in the future."
"The initial setup could be more straightforward."
"They also could improve the product by integrating user and identity behavior analytics."
"The correlation engine effectively connects different events, significantly improving our detection reach. However, limitations exist with non-default alerts, where additional costs arise for integration."
"The user interface of ArcSight Enterprise Security Manager could improve. It is not very good. Additionally, they could integrate the web interface better."
"Its search part can be improved. When I go to the console and search for a few logs or something else, it takes a lot of time. When I try to search for three days or one week, it takes too much time. This is a major area of improvement. I wanted them to include features like SOAR, threat intelligence, and automation, and they seem to have included all these features in version 7.3 or 7.4."
"Adding a parsing interface for the customers would make AT&T AlienVault USM better."
"The vulnerability scanning feature is one of the areas where the product has certain shortcomings and needs to improve. The tool has vulnerability scanning, but it is not that efficient."
"AT&T AlienVault USM can improve searchable data. It should be available for more than 90 days. If you need more than 90 days of data, you have to put a request and they give you raw data, which is not easy to search. A good addition would be to allow users to search data older than 90 days."
"It would be hard for any legitimate MSSP to use it."
"The lack of mature functionality and expertise in any of those areas is a strong negative."
"The reporting is mediocre and is something that needs to be improved."
"There could be some type of integration with our existing portal. We have our own customer portals, and it would be good if there was an integration so that our portal can provide reports. There could be some type of API into the AlienVault system with the USM system so that it is easy to show the customers high-level reports of the system through our portal."
"Plugins could be better utilized, as some of them do not recognize all logs."
More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →
ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while USM Anywhere is ranked 11th in Security Information and Event Management (SIEM) with 113 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while USM Anywhere is rated 8.4. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of USM Anywhere writes "Easy to use and affordable". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and LogRhythm SIEM, whereas USM Anywhere is most compared with Wazuh, AlienVault OSSIM, IBM Security QRadar, Splunk Enterprise Security and Rapid7 InsightIDR. See our ArcSight Enterprise Security Manager (ESM) vs. USM Anywhere report.
See our list of best Security Information and Event Management (SIEM) vendors.
We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
