Pricing is a major area for improvement, as costs rise quickly as our app grows. The pricing becomes significantly expensive as event volume increases, so a clearer or more predictable pricing tier instead of a pure pay-per-event structure would be beneficial. Confusion around billing contracts is an issue, with several users feeling locked in and confused about pricing, charges, and contracts. Support is quite inconsistent, with no dedicated account managers available to resolve queries. Technically and functionally, Appsflyer looks good, but accuracy can sometimes face issues. Some users report inaccurate or inflated metrics that undermine trust, affecting the numbers recorded. We have faced this ourselves. We also experience dashboard issues occasionally, such as when the dashboard gets stuck in a loop and will not allow us to see it quickly during login, generally taking some time or requiring us to load the same page repeatedly. This happens occasionally, but Appsflyer is still a good tool.
