We performed a comparison between AppDynamics Server Monitoring and Centreon based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like Business iQ the most, so far. It has great analytics configurations and I can get real-time updates. We have eCommerce releases every week. So the one use case that I use Business iQ is to compare before and after release performance using AppDynamics."
"The product has the ability to drill down to the errors whenever we have issues."
"Setting up the monitoring agents was straightforward."
"This solution gives us quite good insights that we might otherwise overlook, or it might take a really long time to debug those issues."
"The solution offers great visibility that allows you to track where errors originated."
"It is a stable solution. Stability-wise, I don't see any problems in the solution...The solution's technical support was good."
"The product provides a nice end-user experience."
"The platform is reliable in identifying the core system issues."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"The downtimes feature is helpful. If the ISP is doing some maintenance on its network, we have the option to put downtime on the devices or the services, so we won't get any false alarms."
"I really like the filtering capabilities of it. You can easily tell what's critical next to what's okay, the state of the services. It's very easy to get the whole picture quickly."
"The most valuable feature is the monitoring of servers and networks, because we have a lot of them and need to maintain control."
"The most valuable feature is the ability to build an abstraction of service visualization. You can add services to an entity called Business Activities and you can see the state of these activities."
"Valuable features include the ability to schedule downtime, intensity or depth of monitoring which it does, different plugin packs, Centreon MAP, Centreon BI."
"Centreon's most valuable feature is Opsgenie."
"We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention."
"The one thing that I find it difficult in using AppDynamics is, for any new user, it's not easy for him or her to configure the transactions in AppDynamics because the UI is pretty complex. The configuration is pretty complex for a new, fresh user. They can make the UI simpler, that'll be very helpful for anyone to configure their website in AppDynamics."
"The configuration is tricky and requires a lot of tools."
"The tool should provide information like the number of connections and processes utilized in real time."
"The product’s dashboard could be more easy to implement."
"I would like the ability to choose from some pre-defined dashboards and reports because as it is now, you have to define them separately for each implementation."
"In the next release, I would like to see the configuration of the data and more support for new applications. It should support new languages."
"The solution has performance issues after we deploy the agent."
"If we consider the implementation of alternative solutions, such as Dynatrace, there is a notable difference in the approach to agent-based service monitoring. For instance, Dynatrace employs a single-agent solution, which can pose security concerns. When installing Dynatrace, granting the agent ld pro payload rights is a requirement. In contrast, our solution ensures a more secure approach by not requiring root and administration access. While we currently utilize an agent-based solution, there may be a shift in the next one or two years, possibly with the adoption of Open Telemetry. It's anticipated that many APM vendors, including Dynatrace, may alter their structure or strategy for implementation. However, as of now, the trend is towards an increasing number of implementations daily."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"The problem with the reporting is you have to configure the report, and after that, you will have the same report every month, every week, every day. You have to sync it in order to have a great report."
"Centreon introduced network discovery in the most recent update. However, it doesn't work well. Our previous monitoring tool could discover networking equipment on the network and identify the relationships between the devices."
"The reporting has room for improvement."
"The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."
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AppDynamics Server Monitoring is ranked 19th in IT Infrastructure Monitoring with 16 reviews while Centreon is ranked 11th in IT Infrastructure Monitoring with 27 reviews. AppDynamics Server Monitoring is rated 8.2, while Centreon is rated 8.6. The top reviewer of AppDynamics Server Monitoring writes "A highly stable and scalable solution that provides real-time information on servers". On the other hand, the top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". AppDynamics Server Monitoring is most compared with OpsRamp, Zabbix, ITRS Geneos, Nutanix Prism and PRTG Network Monitor, whereas Centreon is most compared with Zabbix, PRTG Network Monitor, Nagios Core, Icinga and Nagios XI. See our AppDynamics Server Monitoring vs. Centreon report.
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