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Amdocs CES vs IBM Sterling Order Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amdocs CES
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
CRM (110th), Customer Experience Management (26th), Billing Software (59th)
IBM Sterling Order Management
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
Order Management Hubs (4th)
 

Mindshare comparison

Amdocs CES and IBM Sterling Order Management aren’t in the same category and serve different purposes. Amdocs CES is designed for CRM and holds a mindshare of 0.4%, up 0.0% compared to last year.
IBM Sterling Order Management, on the other hand, focuses on Order Management Hubs, holds 10.9% mindshare, down 13.0% since last year.
CRM Market Share Distribution
ProductMarket Share (%)
Amdocs CES0.4%
Microsoft Dynamics CRM2.5%
SAP CRM2.2%
Other94.9%
CRM
Order Management Hubs Market Share Distribution
ProductMarket Share (%)
IBM Sterling Order Management10.9%
Blue Yonder Order Management11.8%
Microsoft Dynamics10.3%
Other67.0%
Order Management Hubs
 

Featured Reviews

Use Amdocs CES?
Leave a review
it_user522132 - PeerSpot reviewer
Senior Engineer at a retailer with 10,001+ employees
Tracking orders is easy and it is intuitive. Sometimes when the load gets too much, it's a little slow.
It has a very good user interface. It makes my life easy, because I am from the quality testing team, so it's easy for me to track any order. Since I am from Target, I need to track orders; tracking is very easy through the IBM Order Management System. It is extremely intuitive.
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Also Known As

No data available
Sterling Commerce Order Management
 

Overview

 

Sample Customers

AAPT, Ono, Oi, NOS, AT&T, Bezeq, BT Plc, Cellcom, Cricket Wireless, CSL Limited, ICE, KPN, Linkem
Williams-Sonoma, Telus, Avalara, VolkerHighways, ISE Commerce, Frontline, UniCredit Group
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879,853 professionals have used our research since 2012.