Amazon OpenSearch Service vs Apica comparison

Amazon OpenSearch Service

Read 11 Apica reviews

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834 Comparison Views

81% willing to recommend

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Executive SummaryUpdated on Aug 11, 2025

In the monitoring solutions category, Apica and Amazon OpenSearch Service present competitive offerings. Apica appears to have the upper hand due to its exceptional customer service and comprehensive support, making it a preferred choice for larger enterprises seeking tailored solutions.

Features: Apica offers extensive global coverage with multiple points of presence and a highly flexible alerting system, valued in licensing and gaming markets. Its user-friendly scripting enables efficient multi-protocol monitoring. Amazon OpenSearch Service provides efficient search capabilities with vacuum storage for historical data and seamless integration for business analytics.

Room for Improvement: Apica's dashboard could be more comprehensive, with improved UI and Dockerized internal agents. Its alert accuracy and API accessibility also need enhancement. Amazon OpenSearch Service requires better configuration options and cost management, along with improved data visualization and auto-scaling support.

Ease of Deployment and Customer Service: Apica excels in deployment versatility across hybrid cloud, on-premises, and private cloud setups. It offers exceptional customer service with responsive and personalized support, maintaining strong user relationships. Amazon OpenSearch Service is designed for public cloud, easing administrative tasks but lacking configuration flexibility, while Apica’s custom scripting support stands out.

Pricing and ROI: Apica offers reasonable pricing with flexible licensing, allowing customization to customer needs. Its alert system provides cost-saving benefits by preventing downtime. Amazon OpenSearch Service, despite reducing admin costs, is considered relatively expensive for large-scale data management. Both services deliver notable ROI, though Apica's support and licensing flexibility are particularly beneficial for large enterprises.

To learn more, read our detailed Amazon OpenSearch Service vs. Apica Report (Updated: September 2025).

Amazon OpenSearch Service vs. Apica

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon OpenSearch Service

Ranking in Application Performance Monitoring (APM) and Observability

25th

Ranking in Log Management

20th

Average Rating

7.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Search as a Service (3rd)

Apica

Ranking in Application Performance Monitoring (APM) and Observability

16th

Ranking in Log Management

18th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

IT Operations Analytics (6th), Observability Pipeline Software (2nd)

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon OpenSearch Service is 2.0%, up from 0.6% compared to the previous year. The mindshare of Apica is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Apica	0.5%
Amazon OpenSearch Service	2.0%
Other	97.5%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Johnny Suleiman

MS AWS expert at Bespin Global MEA, an e& enterprise Company

Scalability is a key feature as it allows easy scaling of the platform without downtime

OpenSearch is used as a search engine for specific logs, mainly in e-commerce and monitoring the logs themselves. It is very valuable for e-commerce, enabling data analysis on application logs and customer behavior, and can be integrated with other services, including AI and machine learning…

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Punith H K

Senior Systems Engineer at Infosys

Enables users to create scripts easily and provides excellent real-time monitoring features

It is easy to create scripts. We don't have to write any script. Ready-made options are available. We can select, drag, and drop the options, and the script is ready. The solution’s real-time monitoring features have had a huge impact on our service delivery. If we have an application and the script for it, we keep monitoring it. When the script goes red, it indicates that something is not working. So, we check and analyze the applications. We keep track of applications and monitor whether they are live or not. The tool is also useful for monitoring cloud services.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial set up is very easy...We really appreciate Amazon!"

"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."

"Regarding valuable features of the solution, we found with the process, which we have used in both cases where we used the solution that while you're seeing the streaming of data, you can analyze in the initial phase what sort of data you are streaming and whether it is valuable."

"This service already sorts data like vectors. They have classified the storage pre-defined."

"I would definitely recommend Amazon OpenSearch Service to other professionals due to its fast and reliable search capabilities."

"It's a good log management platform. In terms of infrastructure management, it's good."

"We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage"

"The customer service is excellent, rated nine out of ten."

More Amazon OpenSearch Service pros

"Anyone can understand the solution easily because it doesn't require a specific scripted language."

"As always, within the IT industry, everybody's always looking to upgrade and update everything else like that. Apica has been one of those things but it's really hard to replace because it offers us the unique capability to see what the customer is seeing. A lot of other ones can do Selenium script and things like that, but there's a lot in Apica that we use right now. We utilize a lot of the scenario options in Apica right now, and there's a lot of other ones that do parts of it, but it doesn't do everything that Apica does."

"The solution captures all our requests and responses."

"Apica allows me to record APIs easily and enhances scripts through options like auto-correlation, enabling me to access dynamic fields."

"It is easy to set up and configure."

"It helps with releases because we monitor them in staging. We can tell if something is critically wrong before it gets into production, e.g., if it was load related or function related and also what was different in the dev stage. It then alerts us straightaway inside of our production monitors once it has been released. Therefore, it has improved how we run our systems since we monitor multiple environments."

"I like the transcript download feature. And with UI scripting, it's helpful that Apica handles a lot of the backend work automatically. I don't have to tag everything manually, though I can tag elements later if needed. It's really good at recording the steps."

"With the ZebraTester, the ability to have and store dynamic variables, when setting up the monitors, means you can extract that value and use it in a subsequent service call. This is something that has made our lives easier... This is one of the features that I like the most because it helps us in configuring these services, in a certain flow, without the need to re-record the whole thing."

More Apica pros

Cons

"The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing."

"The price is fair yet leans towards the expensive side. I'd rate it five out of ten with respect to capabilities vs. cost."

"Amazon Elasticsearch can improve the bullion in the near search and the ease of integration with Kibana. Additionally, there could be more flexibility in the configuration and documentation."

"One improvement I would like to see is support for auto-scaling."

"There is a problem with the database. Amazon only provides the hosting to run our applications bias, but there is no option to manage the database within the Elasticsearch product."

"One glaring issue was with our mapping configuration as the system accepted the data we posted, but after a few months, when we attempted complex queries, we realized the date formatting had become problematic."

"The configuration should be more straightforward because we had to select a lot of things."

"One improvement I would like to see is support for auto-scaling."

More Amazon OpenSearch Service cons

"There are some components of the user interface that are not up to date. Just to give you an idea, today we have web applications that are called single-page applications that are much faster than the old style of web application. If we can move faster into the flow of the graphic user interface, and in a more effective way, it will save us a lot of time."

"It is difficult to create a script using ZebraTester."

"Learning the tool has always been a little difficult from a scripting perspective because the framework is proprietary and unique. Once we became used to what it does and how to perform it, then it became easier for my team and me. I would like to see some of the testing steps be part of a more well-known language, like Java or Python. That would be a big improvement."

"Alerting needs improvement. It's a little noisy. It needs some better options. Currently, they have an issue, when you set up a synthetic monitor, you can set up where it's monitoring from, a data center that Apica owns."

"Apica should add more features and integrations with different tools and certain ticketing systems, like ServiceNow."

"I have noticed that the tool isn't widely recognized outside our organization. Also, there aren't any tutorials or dedicated resources for this tool, making it challenging for newcomers to learn. It would be beneficial if someone experienced with it could provide guidance."

"When it comes to the way the internal agent is installed, because you can install an application on a server, I would love to see the application Docker-ized. If you could install internal agents using Docker or using containers, it would be easier for us to manage them and spin up internal agents."

"The having to install an application on your desktop to utilize something like ZebraTester is a little cumbersome. It would be nice to see that become a web-based application. Having the documentation a little more accessible, and easier to digest by people who are just learning how to use the framework, especially when it comes to more complex or more edge-based cases would be really helpful to have."

More Apica cons

Pricing and Cost Advice

"The solution is not expensive, but priced averagely, I will say."

"There is a community edition available and the price of the commercial offering is reasonable."

"You only pay for what you use."

"Compared to other cloud platforms, it is manageable and not very expensive."

"License management is another area that Apica could do better. We have already had these conversations with our account teams. This is something that they are looking at largely improving in upcoming releases. I believe that this is already on their roadmap."

"The tool is completely free and open source. I've been using it for about two and a half years and installed it on both my personal and client machines without needing a license. All features are available for use without any hidden fees."

"The pricing is very reasonable, but it is not cheap."

"Apica is pretty cost-effective if you buy both solutions together: Synthetic and LoadTest. If you are going for one solution, the cost is on par with any tool in the market."

"Another main difference between Apica and the other products was the cost. We really thought that the balance in Apica between the features and costs was the best among all the products on which we did a PoC."

"I know Apica is an expensive solution, but it is worth the money for the service it provides."

"I am sure that Apica's price will be lower than LoadRunner."

"The pricing and licensing are very reasonable. At the end of the day, you are using their technology/software and getting X amount of checks for a very decent value. As for discounts, they try to meet your budgets as much as they can. For example, if you need 100 checks and you have X amount of budget for it, then they will try and get down to that price. Costing-wise, it is a reasonably cost product. They will always try and come down to your price if you need them to come down to it by knocking off certain areas."

More Apica pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

12%

Manufacturing Company

Government

Financial Services Firm

24%

Media Company

11%

Insurance Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	17

Questions from the Community

What do you like most about Amazon OpenSearch Service?

We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage

What is your experience regarding pricing and costs for Amazon OpenSearch Service?

I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...

What needs improvement with Amazon OpenSearch Service?

In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle t...

What do you like most about Apica Synthetic?

The GUI is powerful and doesn't require scripting or regular expressions. It has a vast finder for correlation, which is easier than other tools like JMeter and LoadRunner. It's also easy to integr...

What is your experience regarding pricing and costs for Apica Synthetic?

I know Apica is an expensive solution, but it is worth the money for the service it provides.

What needs improvement with Apica Synthetic?

Apica cannot perform endurance or scale-up tests independently. It requires other tools like ALM. When editing scripts, only one can be accessed at a time, risking changes affecting other folders. ...

Grafana Loki vs Amazon OpenSearch Service

Comparisons

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Compared 11% of the time

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Compared 9% of the time

Dynatrace vs Amazon OpenSearch Service

Compared 4% of the time

Amazon Athena vs Amazon OpenSearch Service

Compared 4% of the time

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Compared 25% of the time

Cribl vs Apica

Compared 25% of the time

Datadog vs Apica

Compared 14% of the time

Splunk Enterprise Security vs Apica

Compared 13% of the time

Grafana vs Apica

Compared 13% of the time

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Product Reports

Amazon OpenSearch Service

October 2025

Download Amazon OpenSearch Service product report

Download Apica product report

October 2025

Also Known As

Amazon Elasticsearch Service

Apica LoadTest, Apica Synthetic

Overview

Amazon OpenSearch Service provides scalable and reliable search capabilities with efficient data processing, supporting easy domain configuration and integration with numerous systems for enhanced performance.

Amazon OpenSearch Service offers advanced features for handling JSON, diverse search grammars, quick historical data retrieval, and ultra-warm storage. It also includes customizable dashboards and seamless tool integration for large enterprises. With its managed infrastructure, OpenSearch Service supports efficient system analysis and business analytics, improving overall performance and flexibility. Despite these features, areas like configuration complexity, lack of auto-scaling, and integration with Kibana require attention. Users seek enhanced documentation, better pricing options, and more flexible data handling. Desired improvements include default filters, mapping configuration, and alerting capabilities. Enhanced data visualization and Compute Optimizer Service integration are also recommended for future updates.

What features define Amazon OpenSearch Service?

Scalable Search: Offers reliable search capabilities across vast datasets.
JSON Handling: Supports efficient management of JSON data.
Ultra-warm Storage: Enables cost-effective historical data retrieval.
Dashboard Customization: Supports tool integration and tailored visuals.
System Upgrades: Allows for seamless infrastructure upgrades.

What benefits and ROI should users consider?

Performance Enhancement: Significant improvement in search and data retrieval.
Cost-Effectiveness: Provides a cloud-native solution optimized for AWS environments.
Comprehensive Analytics: Delivers detailed insights for business applications.

Amazon OpenSearch Service is utilized in various industries for log management, data storage, and search capabilities. It supports infrastructure and embedded management, analyzing logs from AWS Lambda, Kubernetes, and other services. Companies use it for application debugging, monitoring security and performance, and customer behavior analysis, integrating it with tools like DynamoDB and Snowflake for a cost-effective solution.

Amazon Web Services (AWS)

Apica leads in observability cost optimization, empowering IT teams to manage telemetry data economics efficiently. It supports various data types, reducing costs by 40% with flexible deployment options and eliminating tool sprawl through modular solutions.

Apica Ascent optimizes observability costs across metrics, logs, traces, and events and provides adaptability beyond proprietary formats. Its patented InstaStore™ technology ensures maximum storage efficiency and advanced root cause analysis. Organizations leverage Apica for comprehensive control over observability investments, reducing runaway costs. With solutions for mitigating high-cardinality data challenges, Apica supports any data lake preference and offers cloud or on-premises deployments. Its modular solutions eliminate unnecessary tool redundancies, enhancing economic efficiency in telemetry data management.

What features define Apica's capabilities?

Global Presence: Extensive points of presence worldwide
Advanced Alerting: Accurate system notifications
Robust Scripting: Supports multiple protocols easily
Flexible Integration: Effortless system connections
Environment Simulation: Adapts various test scenarios globally

Which benefits should users expect from Apica?

Cost Efficiency: Reduces observability costs by 40%
Data Flexibility: Supports any data source
Modular Approach: Eliminates tool redundancies
Advanced Analysis: Enhanced root cause capabilities
Deployment Variety: Cloud and on-premises options available

Apica addresses industry needs in monitoring and testing applications, enhancing user experience across sectors. It is instrumental in synthetic checks, load testing, API monitoring, and validating functionalities for stability in gaming, finance, eCommerce, and banking platforms. Apica's versatility supports both on-premises and cloud environments, ensuring accurate insights into service availability and network performance.

Sample Customers

VIDCOIN, Wyng, Yellow New Zealand, zipMoney, Cimri, Siemens, Unbabel

HBO, JPMC, Morgan Stanley, Xander, EA Sports, Volvo