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Amazon CloudWatch vs Opsview comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Amazon CloudWatch enhances ROI by automating monitoring, reducing staffing costs, and improving developer productivity with centralized dashboards.
Sentiment score
5.5
Opsview improves SLA performance, reduces network disruptions, and optimizes resources with minimal operational effort, enhancing overall efficiency.
Automated alerts, centralized dashboards, and log analysis reduce troubleshooting time, improve incident response, and minimize manual monitoring.
Senior Engineer at Airy Software Technologies Private Limited
Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.
Digital Services & Engagement Senior Manager at AXA
 

Customer Service

Sentiment score
7.5
Amazon CloudWatch support is praised for responsiveness and expertise, though resolution speed varies with support tiers and engineer quality.
Sentiment score
7.8
Opsview's support is praised for responsiveness, knowledge, proactive staff, effective communication, and clear implementation assistance, despite occasional concerns.
In recent years, due to business expansion, knowledge levels among support engineers seem to vary.
Digital Services & Engagement Senior Manager at AXA
While using their cloud and cloud resources, if you have an issue with CloudWatch, you must pay additional monthly fees to get time from dedicated tech support.
founder, ceo at Techrev Solutions Pvt Ltd
Customer support for Amazon CloudWatch has been excellent.
Senior Engineer at Airy Software Technologies Private Limited
 

Scalability Issues

Sentiment score
7.7
Amazon CloudWatch is praised for seamless scalability, efficient data handling, and stability, despite some cost concerns.
Sentiment score
7.1
Opsview scales well, with most users easily managing growth and minimal resource-related challenges during expansion.
It is already there as a managed service from AWS.
Infrastructure Lead at Danat Fz LLC
The scalability of Amazon CloudWatch is very good, providing high throughput and auto-managing applications alongside auto-dashboard support.
Senior Engineer at Airy Software Technologies Private Limited
Amazon CloudWatch's scalability is managed by AWS.
Digital Services & Engagement Senior Manager at AXA
 

Stability Issues

Sentiment score
8.1
Amazon CloudWatch is highly reliable with minimal bugs, though minor delays and some query complexity are occasionally noted.
Sentiment score
7.6
Opsview is generally stable and low maintenance, with rare upgrade issues and slowdowns due to MySQL dependence.
I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.
Digital Services & Engagement Senior Manager at AXA
 

Room For Improvement

Amazon CloudWatch users desire more intuitive dashboards, cost-effectiveness, better integration, and improved monitoring and scalability features.
Opsview requires API upgrades, better graphing, enhanced usability, improved scalability, and refined integrations, while addressing pricing and processing issues.
When using third-party dashboards such as Kibana or Grafana and other visualization tools, there should be a way to feed CloudWatch's data and logging capabilities into these visualization tools.
founder, ceo at Techrev Solutions Pvt Ltd
I wish to see simpler pricing, more intuitive dashboards, easier log queries for beginners, richer visualization options, and strong AI-assisted troubleshooting.
Senior Engineer at Airy Software Technologies Private Limited
We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch.
Infrastructure Lead at Danat Fz LLC
Grafana does have features that I think my current solution lacks, such as better performance reporting.
Partner Technical Support & Escalation Manager at a tech vendor with 51-200 employees
 

Setup Cost

Enterprise buyers report mixed experiences with Amazon CloudWatch pricing, ranging from affordable to expensive, depending on usage and integration.
Opsview offers competitive pricing with negotiable discounts, comprehensive licensing, and valuable features, recommended for enterprise use.
Overall, the pricing of Amazon CloudWatch is very expensive.
founder, ceo at Techrev Solutions Pvt Ltd
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.
Digital Services & Engagement Senior Manager at AXA
It was very easy to set up because it is built into AWS and does not require separate licensing, being billed based on usage.
Senior Engineer at Airy Software Technologies Private Limited
 

Valuable Features

Amazon CloudWatch offers real-time monitoring, comprehensive logging, AWS integration, and analytics with cost-effectiveness and detailed data insights.
Opsview offers easy configuration, user-friendly GUI, robust alerting, scalability, automation, and integration, enhancing monitoring and incident response.
We can quickly fix issues at the point of occurrence, and real-time metrics for microservices provide centralized logging and automated alerts that enable fast incident detection, quicker troubleshooting, and better application reliability.
Senior Engineer at Airy Software Technologies Private Limited
The basic feature and main use of Amazon CloudWatch is for monitoring.
Infrastructure Lead at Danat Fz LLC
Being an inbuilt solution from AWS, it saves time on installation, setup, and maintenance.
Digital Services & Engagement Senior Manager at AXA
Opsview's alerting capabilities are very helpful, and they positively impact our incident response times.
Partner Technical Support & Escalation Manager at a tech vendor with 51-200 employees
 

Categories and Ranking

Amazon CloudWatch
Ranking in Cloud Monitoring Software
15th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Application Performance Monitoring (APM) and Observability (25th), Log Management (21st)
Opsview
Ranking in Cloud Monitoring Software
24th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
25
Ranking in other categories
Network Monitoring Software (44th), Server Monitoring (21st), IT Infrastructure Monitoring (33rd)
 

Mindshare comparison

As of August 2026, in the Cloud Monitoring Software category, the mindshare of Amazon CloudWatch is 1.6%, down from 2.3% compared to the previous year. The mindshare of Opsview is 2.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
Amazon CloudWatch1.6%
Opsview2.0%
Other96.4%
Cloud Monitoring Software
 

Featured Reviews

Azam S M - PeerSpot reviewer
Infrastructure Lead at Danat Fz LLC
Has provided reliable monitoring and alerting through extensive metric tracking and dashboard configuration
Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch. We are also integrating Grafana with the application itself to get the application data and logs. Alternatively, there is AWS Kinesis and Glue where you can scrape the logs and have visualization, but a more easy option is Grafana. If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool. Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.
reviewer1898607 - PeerSpot reviewer
Partner Technical Support & Escalation Manager at a tech vendor with 51-200 employees
Real-time dashboards have improved our deployment monitoring and incident response
We are using Opsview ourselves, rather than being a consultant or a reseller. We do not use its auto-discovery feature. We do not utilize its API driven architecture. I do not know what metrics we use to assess the effectiveness of Opsview's hybrid IT monitoring. Overall, I am pretty satisfied with Opsview as it is good for what it does. I do not know if Grafana has any other advantages besides better stats, as I am not involved in that side. Based on my experience, I would still recommend Opsview to others as it is good for what it does. I gave this review a rating of 8.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Transportation Company
8%
Outsourcing Company
7%
Construction Company
15%
Computer Software Company
11%
Outsourcing Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise26
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

What needs improvement with Amazon CloudWatch?
Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visual...
What is your primary use case for Amazon CloudWatch?
Amazon CloudWatch is a very small service that AWS provides. It is a monitoring service for applications within the AWS cloud, and we can integrate external applications using the APIs or SDK. The ...
What needs improvement with Opsview Monitor?
There is always room for improvement, and part of the reason we're looking at Grafana is because there are things it can do that Opsview cannot do as well. Grafana does have features that I think m...
What is your primary use case for Opsview Monitor?
Our primary use case is monitoring our deployments.
What advice do you have for others considering Opsview Monitor?
We are using Opsview ourselves, rather than being a consultant or a reseller. We do not use its auto-discovery feature. We do not utilize its API driven architecture. I do not know what metrics we ...
 

Also Known As

No data available
Opsview Monitor, Opsview Enterprise
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
IBM, BT, Cisco, Sky, UPS, Capgemini, Visolit, Fujitsu Services UK, UKCloud, Massachusetts Insitute of Technology, Cornell University, Incomm
Find out what your peers are saying about Amazon CloudWatch vs. Opsview and other solutions. Updated: June 2026.
908,858 professionals have used our research since 2012.