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Altitude Xperience vs Openscape Contact Center comparison

Altitude Software and Siemens are both solutions in the Contact Center Infrastructure category. Altitude Software is ranked #8, while Siemens is ranked #11. Altitude Software holds a 2.4% mindshare in CCI, compared to Siemens’s 2.4% mindshare.
Altitude Xperience
  • 58 Views
  • 36 Comparison Views
Openscape Contact Center
  • 59 Views
  • 21 Comparison Views

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Altitude Xperience
Ranking in Contact Center Infrastructure
8th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Openscape Contact Center
Ranking in Contact Center Infrastructure
11th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Contact Center Infrastructure category, the mindshare of Altitude Xperience is 2.4%, down from 2.8% compared to the previous year. The mindshare of Openscape Contact Center is 2.4%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Contact Center Infrastructure
 

Comparisons

No data available
No data available
 

Also Known As

uCI
No data available
 

Overview

Altitude Xperience is a truly unified and complete customer interaction software suite. It will enable your contact center to integrate different functionalities and tools to guarantee a superior customer experience (CX), ensuring that customers reach the right resource from the first contact.

Altitude Software
OpenScape Contact Center Enterprise is an integrated multi-channel contact center solution featuring advanced skills-based routing for the mid-to-large contact center, with up to 1,500 active agents on a single server. Multiple OpenScape Contact Center Enterprise servers can be networked across physical or virtual sites for increased scalability to up to 7,500 active agents.
Siemens
 

Sample Customers

avocis AG
Information Not Available
See our list of best Contact Center Infrastructure vendors.

We monitor all Contact Center Infrastructure reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.