Alpha Anywhere and ServiceNow Now Platform are both strong contenders in the app development space. Alpha Anywhere is favored for its competitive pricing and supportive customer service, whereas ServiceNow is preferred for its comprehensive features.
Features: Users value Alpha Anywhere for its flexibility, wide range of app development capabilities, and supportive customer service. ServiceNow is praised for its robust workflow automation, extensive integration capabilities, and highly appreciated automation features.
Room for Improvement: Alpha Anywhere users point out the need for better documentation, more intuitive app design options, and a less steep learning curve. ServiceNow users desire enhancements in performance speed, a more straightforward customization process, and improvements in deployment complexity.
Ease of Deployment and Customer Service: Alpha Anywhere is recognized for its relatively quick deployment and responsive customer service. ServiceNow, while powerful, has a more complex deployment process and mixed reviews regarding customer support.
Pricing and ROI: Alpha Anywhere offers a more attractive pricing model, making it a cost-effective choice for many businesses. ServiceNow, although perceived as expensive, delivers significant long-term ROI due to its advanced features and integration possibilities.
| Product | Market Share (%) |
|---|---|
| ServiceNow Now Platform | 1.9% |
| Alpha Anywhere | 0.3% |
| Other | 97.8% |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 3 |
| Large Enterprise | 34 |
Alpha Software's Alpha Anywhere platform is a complete business application development and deployment environment that enables users to quickly become proficient in creating mobile business forms and applications that run across all devices. Alpha Anywhere has the unique capability to rapidly create offline capable, mobile-optimized forms and business apps that can easily access and integrate with existing databases and web services, and can exploit built-in role-based security.
ServiceNow Now Platform enhances IT service management with request cataloging, incident handling, and knowledge management. Its low-code environment, integration capability, and flexible workflow automation offer a smooth user experience and scalable solutions for enterprises.
ServiceNow Now Platform is designed for seamless integration across IT service management, including incident, problem, and change management. Known for stable performance and a user-friendly interface, it supports flexible workflow automation, efficient report generation, and comprehensive data management. The platform's scalability and low-code customization create opportunities for innovative process automation, enriching user experience. While its licensing and pricing models could be more user-friendly, enhancements in mobile capabilities, AI integration, and modern UI are on demand. Additional improvements in ERP integration and technical support are also needed. The platform serves multiple sectors with configurations for enhanced process automation and service orchestration.
Which features stand out?In diverse industries, ServiceNow Now Platform supports a variety of functions such as IT service management, customer support, workflow automation, and service delivery. Organizations employ it for HR processes, analytics, asset management, and compliance. Its strong integration capabilities allow it to be paired with existing tools, offering flexible configurations and end-user support on a global scale, making it suitable for companies across sectors.
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