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AlertSite vs Postman Enterprise vs Runscope [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Featured Reviews

SandeepTarwe - PeerSpot reviewer
Alerting capabilities have enabled timely escalation and resolution of issues
In AlertSite, I was monitoring the kiosks and servers for JetBlue Airlines. The servers would trigger alerts if there were any outages or issues with any of the kiosks, servers, or the ticketing tool. I monitored these alerts and escalated them to the concerned team to rectify them at the earliest…
Anagha Mahadik - PeerSpot reviewer
Solution simplifies web service testing with impressive speed and accessibility
It is very easy for me to use and I highly prefer it compared to SoapUI and other products for performing its job. It is more handy and faster. It has impacted us very nicely. Postman is used for free by us. I'm not sure if there might be a paid version for multiple users. It is a very good product used for development. It is easy to install, as well as to learn, particularly for new users, even if they are not developers. I taught my business analyst to use it. I just showed them once, and it was easy for them to understand. For example, I gave them the URL and request format and asked them to test independently. They were able to use it on their own and do their testing as well. It was a good experience, especially for generally smart people, like those we usually hire in our company. It is pretty easy to explain, and learning it is not complex.
Director5672 - PeerSpot reviewer
Enables us to monitor API endpoints to ensure everything is running
I've noticed, once or twice, when there were some updates pushed by Runscope, at times it didn't refresh the pages. I was running it, there were multiple tests running at the same time, and it didn't update the webpage I was looking at. So I had to refresh it manually. Occasionally, it still happens. Another thing I have found is that the built-in editor for the scripts can be improved a lot. Instead of making such a basic editor, maybe include a little more so it is easier to look at things and debug. Finally, other than the Runscope documentation, I haven't seen too much elsewhere. I haven't seen a user community.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite can capture, and the tool notifies you about that glitch. It also identifies issues that could happen in the future. AlertSite is also a fast tool that you can use to monitor on-premise servers, internal applications, and even global applications. The data is available on a single UI in AlertSite, so there's no need to monitor and click on different applications or URLs. I also love that the tool is quite user-friendly, apart from being fast."
"I highly recommend AlertSite to other users."
"The alerting capabilities of AlertSite were really helpful."
"This solution has numerous advantages. It's extremely simple to configure. Either digital monitors or single-URL monitors are simple to configure and build."
"The alerting capabilities were really helpful."
"If there are any issues, it triggers an alert within 30 seconds. When it triggers the alert, we go ahead and check it immediately. The alert is triggered on a real-time basis."
"The best feature of AlertSite is that it shows you a visual graph and also sends you notifications about errors, so you get immediate notifications about errors which means that your support team can start taking steps and more quickly make sure the site is up and that customer experience isn't interrupted in terms of using your system and your products. AlertSite is a very good tool. It's user-friendly, and you can see everything on the dashboard. Configuring it is also easy."
"There are custom reports available along with the inbuilt reports."
"The initial setup is simple."
"I recommend Postman for all business types."
"The scripting capabilities in Postman are excellent."
"Postman offers great features, so I get a better opportunity to run bulk tasks through single command lines and single APIs, and we have an internal Postman AI tool, which helps improvise the code and analyze the quality if you find any errors."
"The initial setup of this solution is straightforward. Postman can be used as an extension in Google Chrome for those who do not wish to install it directly. Deployment took an hour and a half."
"It is a scalable solution."
"Postman is one of the easiest tools; I have not seen anybody complaining because it's just one Google search away."
"The most valuable feature of this solution is Collections."
"It helps us verify that production deployments do not break the features our customers use."
"It has a relatively simple user experience."
"We love the fact that we can have our API tests run on a schedule as often as we need. We also take advantage of being able to set up different environment settings so that we can use the same test in our production, integration, and QA environments, easily. The ability to string together a number of API tests for a test suite is very important to us as well."
"The feature of automatically executing tests at a predefined time interval is great as we can be continuously testing our end-points before and after builds are deployed."
"The schedule is definitely the most valuable. Also, being able to check the JSON attribute values is helpful. We always check the attributes. Finally, the notifications are helpful as well."
"Valuable features include: Being able to add tests as sub-tests in a parent test for regression testing; notifications for tests that pass/fail; being able to customize expected results with assertions; being able to set tests to run daily."
"Environment initial variables allow our team to run tests against multiple environments on the fly."
"It is a relatively reliable tool for running big amounts of API tests, which you can schedule to run periodically, as the product is very good."
 

Cons

"One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all the monitors, so if that could be sped up, that would be helpful. The AlertSite support team also needs improvement in terms of availability. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. I would like to have the option on AlertSite to configure that manually. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful."
"AlertSite sometimes triggers false alerts or fake alerts, which needs to be rectified. When we see an alert and go ahead and run certain tests on it, the test always passes. However, on the main screen, it shows up as critical. Therefore, the false alert needs to be fixed."
"I could use a few changes to the user interface."
"What needs improvement in AlertSite is the documentation, particularly the lack of documentation. If there's a specific activity you want to do, you can't even find information on how to do it, so you have to contact the AlertSite support team to assist you, and only then would the issue be resolved. At the moment, it's not easy to find or get full documentation on how to deal with different issues. You always have to go back to AlertSite support and get help. The documentation for AlertSite could be improved and it's what I'd like to see in the next release of the tool because at the moment, the documentation isn't complete, so you'll have to contact support, but contacting support isn't an issue because the team responds to you quickly."
"I would like the ability to get more data points with regard to some of the unique requirements that we have."
"It is not compatible with all of the product platforms that we use."
"Additionally, support from AlertSite is not at an enterprise level since it is not offered 24/7."
"Integration of the solution towards Bitbucket, BitHub, and CI pipelines is difficult."
"There are definitely features that could be improved; for example, if you derive it from Ready API, maybe Postman can be a good contender and replicate some features such as more scripting and control over API calls."
"One of the features that is missing in Postman is reporting; it's very basic."
"If there is any way to have a record and playback feature through UI, as we do in Selenium and IDEs such as Eclipse, it would be great."
"To get this email reporting function, we have to integrate Postman with Newman. If the two are not integrated, we won't be getting all these things in one group."
"The tool needs to have a reporting feature."
"The solution is quite complex partly because the UI needs simplification."
"I would like to see more integrations with other platforms."
"Needs the ability to create code which runs before and after API tests."
"We would like to be able to select the actual time a test will run automatically. It appears that you can set up the automatic schedule, but the test runs based on the last time it ran and not a time you select. Since we want these tests to run in the middle of the night, it would be nice to be able to select that."
"I've noticed, once or twice, when there were some updates pushed by Runscope, at times it didn't refresh the pages. I was running it, there were multiple tests running at the same time, and it didn't update the webpage I was looking at. So I had to refresh it manually. Occasionally, it still happens."
"There are not many options for scalability."
"Currently, we can only schedule to the nearest five minutes, one hour, two hours, etc. If we could set up the exact time that we want it to run, that would be good because sometimes we have one service that crosses another service."
"It would be nice to be able to generate API documentation."
"Reliability. I would like to see more money invested in disaster recovery testing of the application. The product should be hosted across several AWS regions so if there are issues with an EC2 instance in a particular region, the whole application won't be affected. Once or twice a year there are issues with AWS that causes the reliability of the application to suffer."
"We would like to have an improved ability to share a set of tests across different environments (e.g., dev, stage, and prod)."
 

Pricing and Cost Advice

"My company pays to use AlertSite, but I'm unsure of the exact costs because it depends on how many monitors you have."
"The cost is high."
"We purchased the license once and had the option of selecting the number of user licenses."
"Postman is a free service."
"I use the tool's free version."
"This solution offers a free version."
"I am using the free option."
"The solution has a licensing fee which might be prohibitive."
"The solution is open-source and free."
"We are using its free version."
"We are using the free version that is available."
"Runscope pricing is unbeatable"
"Having the different plans organized by team size, buckets, and requests per billing period works for our needs. Larger companies may need to take a close look at these elements."
"The price for the product is very reasonable for a team of more than four to five members."
"Pricing is fair."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
20%
Computer Software Company
15%
Insurance Company
9%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Large Enterprise8
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise41
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for AlertSite?
I would rate the pricing aspects of AlertSite as nine out of ten, indicating it is good or low-priced.
What needs improvement with AlertSite?
SmartBear, as a vendor, is focusing more on API management and testing rather than monitoring. AlertSite could benefi...
What is your primary use case for AlertSite?
I have been working with the AlertSite ( /products/alertsite-reviews ) product since 2019. Within our organization, s...
How does Postman compare with Apache JMeter?
Postman lets you easily define variables, which then get updated automatically. This is a huge time-saver and makes p...
What do you like most about Postman?
The product is easy to implement.
What is your experience regarding pricing and costs for Postman?
Postman is much cheaper than the other tools. I am not aware of the current pricing for Postman because that's taken ...
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Also Known As

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CA Runscope
 

Overview

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Sample Customers

JetBlue, Payless ShoeSource, Hilton Inc., StubHub, Symantec, Newegg, Sapient, AstraZeneca, Dell, Quest Diagnostics
PayPal, Shopify, Microsoft, Adobe, Atlassian, Twitter, BestBuy, Coursera
Twilio, Microsoft, Adobe, Okta, Tesco, Charter Communications
Find out what your peers are saying about Postman, F5, SmartBear and others in API Monitoring Software. Updated: September 2025.
868,706 professionals have used our research since 2012.