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Alcatel-Lucent OpenTouch vs Cisco Unified Communications comparison

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Featured Review
Use Alcatel-Lucent OpenTouch?
Anonymous User
I find the ability to block incoming calls based on the originating number to be the best feature, but the reporting...
The ability to block the numbers of problem callers has helped the stress level of the end users as well as reduced wasted time. When we have a... Read more →
Ranking
7th
out of 18 in Unified Communications as a Service
Views
111
Comparisons
96
Reviews
0
Average Words per Review
0
Rating
N/A
4th
out of 28 in Unified Communications
Views
952
Comparisons
828
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Alcatel Lucent OpenTouch, OpenTouch
Learn More
Alcatel-Lucent Enterprise
Cisco
Overview

Designed for companies with up to 1500 employees and 3000 devices, OpenTouch Business Edition powers a wide range of enterprise-grade unified communication services. Its single-server design is ideal for enterprises that want to reduce the cost and effort of managing new servers and don't want to install additional software with every new application deployment.

With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.
Sample Customers
Bank of Africa (BOA) Group, Battistella S.p.A., Catholic Education Office, Centre National de la Danse (CND), Iona College, Rockville Centre School District, Sahara Computers, University of Johannesburg, Ville de La Tronche
Afni, Allied Irish Banks, Bellevue, Came Group, Children's Hospital Colorado, Erickson Living, IDEALondon, Instituto Zaldivar, John Lewis, Linz AG, London Hydro, Lone Star College System, Lone Star College System, Mondi Group, North West Redwater, Park Nicollet, Pentana Solutions Australia, Pilatus, Pirelli, Portugal Ministry, Presidio Inc., Republic Bank & Trust Company, Saipem, SickKids Foundation, Top Right Group, Vital Images
Top Industries
VISITORS READING REVIEWS
Financial Services Firm16%
University15%
Computer Software Company13%
Government10%
VISITORS READING REVIEWS
Computer Software Company12%
Financial Services Firm11%
Government10%
University10%
Company Size
VISITORS READING REVIEWS
Small Business19%
Midsize Enterprise24%
Large Enterprise57%
REVIEWERS
Small Business57%
Midsize Enterprise29%
Large Enterprise14%
VISITORS READING REVIEWS
Small Business24%
Midsize Enterprise15%
Large Enterprise61%

Alcatel-Lucent OpenTouch is ranked 7th in Unified Communications as a Service while Cisco Unified Communications is ranked 4th in Unified Communications. Alcatel-Lucent OpenTouch is rated 0.0, while Cisco Unified Communications is rated 9.0. On the other hand, the top reviewer of Cisco Unified Communications writes "I find the ability to block incoming calls based on the originating number to be the best feature, but the reporting system needs to be more in-depth". Alcatel-Lucent OpenTouch is most compared with Alcatel-Lucent Rainbow, 3CX Live Chat and Digium Asterisk, whereas Cisco Unified Communications is most compared with Fortinet FortiVoice, Cisco Jabber, Digium Asterisk, Siemens OpenScape and Skype for Business.

We monitor all Unified Communications as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.