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Akamai App and API Protector vs Azure Web Application Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Cloudflare enhanced speed, security, and data protection, providing significant ROI and improved operations and client satisfaction for businesses.
Sentiment score
5.8
Akamai App and API Protector offers superior traffic management, security, and cost savings for large infrastructures, despite higher costs.
Sentiment score
4.4
Azure Web Application Firewall offers cost-effective security, outperforming alternatives in threat management and boosting application development and returns.
WordPress security can be tricky, and that's where Cloudflare can be absolutely helpful for small businesses.
For the small project I was working on, using the basic tier provided a huge improvement at zero cost.
Recently, they have been under serious attack with major exploits, such as Log4j, affecting Fortinet and Palo Alto, and even Cisco and VMware.
AI-based recommendations save on time and money.
 

Customer Service

Sentiment score
7.0
Cloudflare's customer service is efficient for paying users, but responses can vary in speed and effectiveness for others.
Sentiment score
7.7
Customer service is excellent, while technical support has mixed reviews with praise for expertise but needs improved availability.
Sentiment score
7.1
Azure Web Application Firewall support varies by service level, with mixed reviews on responsiveness, effectiveness, and necessity of premium plans.
This would help us address issues promptly, especially during unforeseen events like DDoS attacks.
Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model.
The key factor is the language in which the support is offered, which, in this case, is in Thai.
They are good at troubleshooting and configuring things.
I am very satisfied with the response from Microsoft dedicated architects if it happens that I have to call for their support.
I reached out to their support, and they helped me resolve the issue effectively.
 

Scalability Issues

Sentiment score
8.1
Cloudflare is praised for seamless scalability, managing enterprise-level traffic efficiently and earning high customer satisfaction during peak events.
Sentiment score
8.1
Akamai App and API Protector excels in scalability, seamlessly handling extensive user demands and large-scale deployments with stability.
Sentiment score
6.6
Azure Web Application Firewall offers flexible, highly-rated scalability, adapting regionally to traffic, benefiting users with varying and demanding workloads.
It is a SaaS tool, but the fact that they have workloads deployed across the world proves that it is a highly scalable tool.
The tool offers very good performance, even during high-traffic periods.
I rate the solution’s scalability an eight out of ten.
Some Azure applications, like the web application firewall, require a certain level of SKU for hosting setup.
 

Stability Issues

Sentiment score
7.6
Cloudflare is widely regarded as stable and reliable, with improvements noted in uptime and performance on higher plans.
Sentiment score
8.4
Akamai App and API Protector is highly stable and reliable, with no reported outages or issues over years of use.
Sentiment score
7.1
Azure Web Application Firewall is stable and reliable, with infrequent latency issues typically resolved by restarting the system.
For DDoS protection, I would not recommend Cloudflare.
I rate the solution’s stability an eight out of ten.
The service is very stable with no impacts during high-traffic periods.
Very rarely do I see any latency issues.
 

Room For Improvement

Cloudflare requires improvements in analytics, CDN speed, API, technical support, DNS management, documentation, pricing clarity, and international and reseller support.
Akamai App and API Protector needs enhancements in flexibility, UI, customer support, documentation, and advanced protection features.
Azure Web Application Firewall needs improved management, integration, performance, support, and more affordable pricing for enhanced user experience.
There's a need for improvement in areas like AI-based DDoS attacks and Layer 7 WAF features.
Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor.
Cloudflare should add more documentation and pricing to the cloud version.
Upgrading the platform regularly is necessary for security, however, frequent updates every six months or year from Azure can be a maintenance overhead.
 

Setup Cost

Cloudflare offers cost-effective, scalable plans with no setup fees, starting from free for small businesses to enterprise-level solutions.
Akamai App and API Protector is expensive yet considered worth the cost by large enterprises for its quality services.
Azure Web Application Firewall offers competitive and cost-effective pricing, especially favored for enterprise agreements and its simplicity.
That's where Cloudflare shines for smaller businesses – it's ten times cheaper than Akamai.
I find it to be cheap.
I think they should consider reevaluating the pricing for support, as it can be quite high.
It is even a lower cost compared to AWS and GCP.
Sometimes, when opting for a higher SKU, it's not the WAF itself that's costly but the additional requirements.
 

Valuable Features

Cloudflare enhances security, speed, and SEO with easy-to-use features like CDN, SSL, DDoS protection, and centralized management.
Akamai App and API Protector delivers scalable security, ease of use, and cost-effective protection with advanced features like DDoS defense.
Azure Web Application Firewall offers strong security, customizable rules, seamless Azure integration, efficient setup, flexible pricing, and effective monitoring.
The most valuable features of the solution are performance and security.
Techniques like minification and image compression reduce the size of assets, leading to better performance and faster user load times.
The solution has been able to compare it to the market, and I think the product has taken great strides in automating quite a bit of things, and they use a lot of AI.
With Microsoft, everything is within a single suite, making it easier to configure and plan.
It is almost impossible to access these assets from outside, requiring a very skilled attacker to obtain asset tokens of a customer using Azure.
 

Categories and Ranking

Cloudflare
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Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
76
Ranking in other categories
CDN (1st), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Cloud Security Posture Management (CSPM) (13th)
Akamai App and API Protector
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
Web Application Firewall (WAF) (8th), Distributed Denial-of-Service (DDoS) Protection (4th), Cloud and Data Center Security (10th)
Azure Web Application Firewall
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Web Application Firewall (WAF) (12th), Microsoft Security Suite (22nd)
 

Featured Reviews

Carlos Alam Hernandez Baruch - PeerSpot reviewer
Fast and secure deployments simplify operations for government and fintech clients
It is a fast and secure DNS. It is very easy to deploy, and my customers are happy with this tool. Additionally, the CDN performance in Mexico is excellent, providing fast service and tools. It offers reliability during high-traffic periods, ensuring no impact on the environment. It helps my clients avoid using on-premise boxes, simplifying operations as they only use the prices on Cloudflare.
Deepesh  Singh - PeerSpot reviewer
Bot Manager and different features to manage threats
As a product, it has good capabilities, including professional support. However, it's risky for us to rely on AI for real-time traffic management. We use in-house analytics but avoid automatic actions due to their high impact. For example, I live in a developing country. Everyone has different types of phones, apps, and everything else. So, if someone is using a legacy phone, that is still a use case here. If AI decides that this is an end-of-life phone or end-of-life Android operating system, it starts blocking that traffic. We may potentially lose millions or probably thousands and hundreds of thousands of hits per second. Everything is all about how well we serve payments because we're into payments. So, AI is used for analytics but not for real-time decisions. We can't afford to block traffic based on AI models due to the variety of devices and operating systems our users have.
Mano Senaratne - PeerSpot reviewer
Comprehensive suite simplifies configuration while frequent updates require management
Mainly, it comes with the complete suite of Microsoft services. I can use it in conjunction with the best options and other features that come with it. Configuration is much easier than using different platforms. For example, if I have hosted the application in AWS and am using the Application Firewall from Azure, there are certain additional steps to follow when configuring them. With Microsoft, everything is within a single suite, making it easier to configure and plan. Azure continually upgrades platforms and sends us messages to upgrade to the next version, simplifying the process. Later, it's much easier if I want to upgrade the software platform, scale it, or move it to a different application host as the whole suite comes together. The return on investment is good. If I am doing applications for clients, I can invoice them for better costs. Most applications that I run and use have a better return on investment.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
7%
Financial Services Firm
21%
Computer Software Company
10%
Manufacturing Company
8%
Insurance Company
5%
Computer Software Company
18%
Manufacturing Company
12%
Financial Services Firm
12%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What is your experience regarding pricing and costs for Akamai Web Application Protector?
The price is higher than others. It could be about 80% to 70% more expensive than other tools. So, it’s not just a sl...
What needs improvement with Akamai Web Application Protector?
It could have better analytics and reporting visibility in the OEM console.
What is your experience regarding pricing and costs for Azure Web Application Firewall?
As a technical professional, I am not aware of the exact price details, but I know that specific products are more co...
What needs improvement with Azure Web Application Firewall?
Azure Web Application Firewall could improve in logging and troubleshooting processes by making them more streamlined...
 

Also Known As

Cloudflare DNS
Akamai Web Application Protector, Akamai Kona Site Defender, Akamai Kona DDoS Defender
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Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
Douglas Omaha Technology Commission, ZALORA, PrintPlanet
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Find out what your peers are saying about Akamai App and API Protector vs. Azure Web Application Firewall and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.