Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software.
| Product | Mindshare (%) |
|---|---|
| Aisera AI Customer Service | 0.6% |
| ServiceNow | 12.6% |
| JIRA Service Management | 6.3% |
| Other | 80.5% |
| Product | Mindshare (%) |
|---|---|
| Kore.ai | 3.2% |
| n8n | 16.0% |
| Azure AI Foundry | 11.4% |
| Other | 69.4% |
End-to-End Enterprise Service Automation
More and more organizations are successfully turning to AI to solve business challenges and create value. Now, Aisera is automating the resolution of service issues to deliver a scalable, personalized, proactive and secure AI Service Experience across enterprise domains. The world’s first AI Service Management (AISM) solution transforms service-oriented groups like IT, HR, facilities, sales, customer service, and operations. Aisera empowers organizations with business uptime, improved productivity, cost reduction, and a consumer-like self-service experience for both employees and customers.
Kore.ai specializes in AI-rich conversational solutions designed to bring faster, actionable, more human-like communication back into the daily interactions enterprises have with their customers, workforce, systems, and things. With Kore.ai-built chatbots digital customer interactions become faster, smoother and more human, and employee work simpler and more efficient. Gartner has identified Kore.ai as a ‘Cool Vendor in Social Software and Collaboration’ for 2016.
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