AirMagnet Survey PRO vs Observer GigaStor vs Wireshark comparison

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98% willing to recommend

AirMagnet Survey PRO

Observer GigaStor

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Executive Summary

We performed a comparison between AirMagnet Survey PRO, Observer GigaStor, and Wireshark based on real PeerSpot user reviews.

Find out what your peers are saying about Auvik, NetAlly, Wireshark and others in Network Troubleshooting.

To learn more, read our detailed Network Troubleshooting Report (Updated: August 2025).

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Network Troubleshooting

August 2025

Helped 868,654 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of October 2025, in the Network Troubleshooting category, the mindshare of AirMagnet Survey PRO is 8.1%, up from 6.4% compared to the previous year. The mindshare of Observer GigaStor is 1.9%, up from 1.8% compared to the previous year. The mindshare of Wireshark is 13.0%, up from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Troubleshooting Market Share Distribution
Product	Market Share (%)
Wireshark	13.0%
AirMagnet Survey PRO	8.1%
Observer GigaStor	1.9%
Other	77.0%

Network Troubleshooting

Featured Reviews

Mark Witherspoon

Wireless Services Manager at Veritas Managed Solutions

A solution for site verifications and enhanced with adapters that provide more realistic readings, but needs to support Wi-Fi 6E

Ekahau and AirMagnet Survey have their own pros and cons, in my opinion. For example, the APs are not visible in Ekahau but AirMagnet Survey allows us to see what APs and channels are being used in a live view, which Ekahau lacks. In Ekahau, the signal from the AP it's capturing at that time is visible which is a bit of an inconvenience. The predictive planner of AirMagnet's is better. However, Ekahau has advantages over AirMagnet because it groups all the SSIDs into one AP, whereas with AirMagnet, one needs to group them manually. Ekahau also supports Wi-Fi 6E, but its licensing is restrictive and more costly.

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Jeroen-Dubbelman

Director at Bitrate

Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience

There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

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Vijay Duggal

Network Specialist at Squarepoint Capital

Provides detailed traffic analysis and helps troubleshoot issues

There is a disadvantage when it comes to sampling intervals. While the solution supports sampling as fine as one millisecond, it requires a copy at that interval. My Python script allows me to achieve a granularity of up to ten microseconds, but I can't go beyond that. When dealing with provisioning on both issues, it would be beneficial if I could go down to the microsecond level, if not the nanosecond. Additionally, I've heard from a colleague that Wireshark might be less effective in the voice domain.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The addition of the AirMapper software on the nXG and our AirCheck G2s has helped a lot because we're mostly not drilling down into the data. Local managers only need to see the coverage on their end and whether there are performance bottlenecks. These things are easy enough for us to ascertain with iPerf."

"The benefit is with the ease of use of the software, I am able to show the customer, "Here is what your wireless coverage looks like." It is set up in a fashion that non-technical people can understand it."

"The predictive survey is the most valuable feature. I use it quite often."

"It allows us to prepare more real designs. Later, we validate them with actual surveys."

"I would like to rate the product as eight of ten."

"Using the products to ensure the safety of our equipment that we have a lot invested in."

"The most valuable feature is the predictive survey. The antennas' RF patterns are reflected correctly on the drawing when preparing predictive heat maps."

"The AirMagnet Survey allows you to see the list of APs in the live view. It only supports certain adapters, which can be limiting, but it's also beneficial because these adapters are more comparable to real-life devices like laptops. With Ekahau, Sidekick needs to be used for full features, but I find the Sidekick too strong, which can hamper results. Therefore, I prefer AirMagnet's approach because the adapters provide more realistic readings."

More AirMagnet Survey PRO pros

"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"

"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."

"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."

"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."

"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."

"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."

"The filter option provided by Wireshark is its most valuable feature...Scalability-wise, I rate the solution a ten out of ten."

"The GUI is easy to use."

"You can use Wireshark to see the traffic packet format, the IP layers, the fields, and the enabled flags."

"The strongest feature of this solution, is the ability it gives us to carry out deep-packet inspections on our network, particularly when a function isn't performing as it should."

"Wireshark is a good tool to start with network analyzing and packet capturing."

"If you're dealing with troubleshooting network, voice issues, or network operations, having a tool like Wireshark to dive into packet details is important. The initial setup is straightforward. Anyone starting out or looking to deploy it on your personal PC or machine can do it easily."

"It gives us the ability to pinpoint problems and to communicate network problems with software and hardware vendors."

"Wireshark helps us to understand network traffic."

More Wireshark pros

Cons

"It'd be nice if it was cheaper, however, you get value for your money."

"But it's definitely a more expensive solution than other ones."

"The user interface needs a lot of improvement. The auto-placement of access points is not accurate."

"Less time consumed doing the real surveys."

"AirMagnet Survey doesn't cover certain devices in the system."

"When you conduct an active survey and then want to use it for design work, it's actually not very useful."

"It would be nice to have some more training resources for younger techs. We can use them if we need some assistance, but that usually requires one of us who knows what we're doing to calibrate the programs properly."

"Printouts are JPEG printouts. The AirMagnet software is proprietary. I can't send my customers a file, because it is AirMagnet file, even for building projects. I can only send JPEGs or screenshots of heat maps."

More AirMagnet Survey PRO cons

"I would like to have more than 4TB of storage available in the portable version of this solution."

"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."

"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."

"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."

"I wish the filters were a little bit more prepopulated."

"The system could be improved upon by adding a better and more powerful data processing engine."

"The product has been using the same GUI for many years."

"A room for improvement in Wireshark is its ease of use for beginners. It could be better. Another room for improvement in the tool is for it to provide more details about the traffic load. At the moment, Wireshark is adequate for me, so there isn't anything I'd like added to it in its next version."

"This product needs to improve the UI."

"We'd like to be able to extract the output into an Excel table."

"The solution has a steep learning curve. There are so many filters and features that are frequently being updated, it takes research, experience and familiarity to be able to use them. It could be a lot more user-friendly."

"Wireshark could make the filtering rules easier to apply and offer a drag-and-drop option as opposed to type and text."

More Wireshark cons

Pricing and Cost Advice

"The pricing needs improvement."

"The tool's pricing is medium."

"For technical support, you need an annual license, but it is not worth it."

"The moment we began needing more of the vendor's support, the cost became very high; we switched to another solution."

"The licensing of AirMagnet Survey is different when compared to Ekahu. It is a third of the cost of Ekahau but there are no dedicated laptops to the Sidekick. AirMagnet allows you to license an adapter and share that adapter."

"This product is very expensive."

"There is an annual cost of the solution. There are some additional charges, such as support and maintenance."

"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."

"It's quite expensive."

"The tool is free."

"Wireshark is free software, so you don't have to pay any licensing fee. Individual people can use it and then donate to Wireshark."

"This is an open-source product that can be used free of charge."

"Wireshark is free of charge, and there's no license involved."

"It is free to download and install. It runs on multiple platforms, so how can you go wrong?"

"Wireshark is open source and gives great value and functionality to the network investigation."

"Wireshark is an open-source product, so it's free to use."

"It is free."

More Wireshark pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Troubleshooting solutions are best for your needs.

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868,654 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

13%

Government

Retailer

Manufacturing Company

Financial Services Firm

20%

Computer Software Company

13%

Manufacturing Company

Insurance Company

University

Financial Services Firm

Computer Software Company

Hospitality Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	21
Midsize Enterprise	14
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	31
Midsize Enterprise	11
Large Enterprise	27

Questions from the Community

What do you like most about AirMagnet Survey?

We use the solution for Wi-Fi and networks.

What needs improvement with AirMagnet Survey?

AirMagnet Survey needs to support Wi-Fi 6E otherwise they can lose to the competition. They also need to allow better...

What is your primary use case for AirMagnet Survey?

We use AirMagnet Survey, for site verifications after the wireless system has been installed. We conduct pre and post...

What do you like most about Observer GigaStor?

There are many valuable features, but understanding end-user response times stands out. It provides a score-based eva...

What is your experience regarding pricing and costs for Observer GigaStor?

I would rate the pricing a ten out of ten. It's quite expensive.

What needs improvement with Observer GigaStor?

GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For exam...

What do you like most about Wireshark?

The GUI is easy to use.

What is your experience regarding pricing and costs for Wireshark?

Wireshark is priced at a medium range, not too high, not too low. The pricing could be more flexible, and they might ...

What needs improvement with Wireshark?

The speed of the Internet could be improved, especially its performance. Performance can sometimes be a challenge due...

Ekahau AI Pro vs AirMagnet Survey PRO

Comparisons

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Compared 5% of the time

Northstar Planner by Juniper Networks vs AirMagnet Survey PRO

Compared 2% of the time

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Compared 26% of the time

NETSCOUT nGeniusONE vs Observer GigaStor

Compared 17% of the time

AppNeta by Broadcom vs Observer GigaStor

Compared 13% of the time

Cisco Nexus Dashboard Data Broker vs Observer GigaStor

Compared 13% of the time

Fortinet FortiSIEM vs Observer GigaStor

Compared 12% of the time

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Microsoft Network Monitor vs Wireshark

Compared 22% of the time

SolarWinds NPM vs Wireshark

Compared 15% of the time

Colasoft Capsa vs Wireshark

Compared 11% of the time

Zabbix vs Wireshark

Compared 10% of the time

Broadcom Network Flow Analysis vs Wireshark

Compared 3% of the time

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Product Reports

Download AirMagnet Survey PRO product report

AirMagnet Survey PRO

September 2025

Download Observer GigaStor product report

Observer GigaStor

September 2025

Download Wireshark product report

September 2025

Overview

AirMagnet Survey PRO provides efficient wireless network surveying and design capabilities, optimizing access point placement with dual passive-active surveys, spectrum integration, and real-time analysis.

AirMagnet Survey PRO offers comprehensive tools for wireless coverage optimization. It facilitates accurate SNR/RSSI data collection and features multi-floor planning with robust reporting capabilities. The software enables efficient spectrum analysis, predictive mapping, and simultaneous 2.4 GHz and 5 GHz surveys, saving significant time. Users appreciate its intuitive interface, which aids technical assessments and visual displays. However, they suggest improvements in multi-floor integration, file import options, and a more dynamic license system. Enhanced cloud storage support, improved auto-placement features, and better device compatibility are also on the wishlist.

What are the key features of AirMagnet Survey PRO?

Dual Passive-Active Surveys: Streamline access point placement with dual survey types.
Antenna Customization: Tailor antenna parameters for optimal performance.
Predictive Mapping: Visualize potential coverage areas before deployment.
Spectrum Integration: Analyze interference and optimize signal paths.
Simultaneous 2.4 GHz and 5 GHz Surveys: Conduct faster, comprehensive surveys across frequency bands.

What benefits should users look for in reviews of AirMagnet Survey PRO?

Accurate Data Collection: Highly precise SNR/RSSI measurements improve network assessments.
Time Efficiency: Reduce survey duration with dual-band simultaneous assessments.
User-Friendly Interface: Simplifies complex tasks with intuitive visual tools.
Comprehensive Reporting: Offers detailed analysis and insights into network performance.
Cost Savings: Efficient planning and troubleshooting lead to reduced deployment costs.

In industries like hospitality, education, and healthcare, AirMagnet Survey PRO is instrumental in wireless network surveying and design. These sectors rely on the software for precise Wi-Fi coverage assessments, spectrum analysis, and real-time signal checks, using heat maps to identify dead zones for pre and post-installation verifications. Some opt for alternatives to support newer technologies like Wi-Fi 6E.

NetAlly

Observer GigaStor is a network analysis tool that comes in a variety of form factors, including rack mount, portable, and virtual. Capable of storing up to a petabyte of traffic for later analysis, GigaStor helps ensure optimal network and application performance.

Viavi Solutions

Wireshark is the world's foremost network protocol analyzer.

Sample Customers

Houston Methodist Hospital, Love's Travel Stops

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange

Comversion, ADP, Talbots