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AirCheck G3 vs Observer GigaStor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AirCheck G3
Ranking in Network Troubleshooting
9th
Average Rating
8.6
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Observer GigaStor
Ranking in Network Troubleshooting
15th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
Network Monitoring Software (88th), Network Packet Broker (NPB) (6th)
 

Mindshare comparison

As of October 2026, in the Network Troubleshooting category, the mindshare of AirCheck G3 is 6.7%, down from 9.1% compared to the previous year. The mindshare of Observer GigaStor is 3.8%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting Mindshare Distribution
ProductMindshare (%)
AirCheck G36.7%
Observer GigaStor3.8%
Other89.5%
Network Troubleshooting
 

Featured Reviews

EM
Division Network Engineer at a healthcare company with 201-500 employees
Our tech analysts can troubleshoot wireless without needing an engineer to intervene, and data is extremely accurate
Definitely, the AirMapper Site Survey on the AirCheck G2 is the most valuable feature. It is really nice to be able to upload the maps remotely to the website, and then have the analyst upload the results so we can review the data. We use AirMapper on a regular basis. It is probably the most used application on the device, to troubleshoot wireless while the tech analysts are on site and the engineers are not able to make the trip there. The AirMapper is one of the easiest things I've ever actually dealt with for any kind of wireless troubleshooting. It is as easy as using any smartphone on a day-to-day basis. The AirMapper survey data for obtaining information is easy to use and a lifesaver on multiple occasions. It is easy to set up, easy to use, easy to follow the instructions, and the uploading and reviewing of the data are extremely helpful. We use the AirMapper Link-Live service to create heat maps. Once the survey has been performed, we upload all our results to Link-Live where we view the heat maps and go over the rough data of the survey performed at the locations. The ability to validate and visualize the information that's gathered by the AirMapper is extremely useful and it's extremely easy to read. It provides extremely easy data points to review and to gather information from. The ease of use of the handheld AirMapper compared to software for, let's say, a laptop, is night and day. The handheld device is used pretty much like a smartphone. It is extremely user-friendly and ready to go right off the bat. The AutoTest feature also comes in handy quite a bit to view the connection status of the SSID that the user is currently using. It also displays the interference at that site connection. The completeness and accuracy for wireless troubleshooting would probably rank up at about 95 percent. From when the surveys are performed, to the time the results are uploaded, to what we discover, it has been found to be an extremely accurate tool. We have used it many times to identify either troublesome areas that are missing an access point or that are experiencing some kind of interference.
Jeroen-Dubbelman - PeerSpot reviewer
Director at Bitrate
Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For a few thousand dollars, you save yourself a ton of time; it's a great deal."
"The AirMapper Site Survey on the AirCheck G2 is the most valuable feature. It is really nice to be able to upload the maps remotely to the website, and then have the analyst upload the results so we can review the data."
"I also like the remote session and the ability to log in to the device remotely. You can log in to the tester with your computer and can see the screen and operate the tester remotely. This is a very cool function, but it's very advanced."
"I bought one out of my own money, so I found enough value to spend my own money on it."
"Few products provide an all-in-one platform like AirCheck, and for all intents and purposes, there's no competition in the space because no other enterprise-quality handheld testers do Wi-Fi and wired testing so comprehensively."
"AirCheck made a lot of children and caregivers quite happy. While I might not have resolved everything, I have reduced the problems that we had every night. During the day, they would do visible checks and not always rely on the monitors, but every night, they had at least three or four of those alarms. I was able to reduce it to once or twice a week since those appliances are still limited in their wireless capability."
"Compared to the old AirCheck it is a massive step forward."
"The ability to push data to Link-Live is really important. On the main screen, you can see all the system parameters, and then you can also go and see all the current systems that are operating. They all have different SSIDs or system identifiers, and you can see all SSIDs that are operating in a certain area. Being able to see that and being able to dive into each one and figure out what frequency it is operating under is valuable."
"Industry-leading line rates, packet-capture technology and data-mining capabilities are the most valuable features."
"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."
"I have no regrets using this product, I am very satisfied for what I paid for it and for the things I am able to do with the product."
"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"
"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."
"Enables us to go back in time to capture an issue and analyze it for a solution, and this after the fact analysis is key to overcoming the bump in the night issues."
"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."
"If you have the opportunity, I would strongly encourage you to get it, because it makes the IT experience easier and more flexible, by providing the ability to see things in your networks like the directory packet label."
 

Cons

"NetAlly has been behind the curve on visualization, Wi-Fi design, and heat maps for a little while now."
"I would love to have a button that pretends that you're an iPhone 5 or an Android Samsung model X, then tell me what you think the experience is."
"The battery life needs improvement. For example, when you are doing an Ethernet test, that seems to drain the battery pretty quickly."
"I would like them to modify the interface. The button to change profiles is fairly small. When you have interventions, it is not always possible to have a ballpoint pen or perfect precision touch with it, since sometimes you need to touch it quite a lot when your hands are very dirty. I would like a special pen that is compatible with that responsive screen. That would make it easier."
"If it was capable of downloading MIBs onto the device, then we could identify the manufacturer. Sometimes, when I am troubleshooting, there is a Mac address. For example, there is a rogue device and it just gives us a Mac address, which is fine. It gives us something, which is better than nothing. It would be nice if it was able to download a MIB where we could associate it with that Mac address and the manufacturer."
"A feature I would like to see is the ability to charge the device via a PoE outlet. Usually, I need to charge it at home. It would be good to leave the device plugged in and charging at a PoE source at the customer site after a quick look at the network when I have moved on to other tasks."
"NetAlly has been behind the curve on visualization, Wi-Fi design, and heat maps for a little while now. They're perfectly aware of this deficiency, but what they offer is good enough for a lot of people. It's not suitable for larger shops, but it works in a pinch. The AirMapper and subsequent AirMagnet integration is an afterthought."
"It was hard to determine which AP was which because it only shows the MAC address. It'll also display the MAC address of the BSSID, so it looked like I had 12 APs in my house. If I have three access points and each is a dual-band with an SSID or BSSID for each radio, it comes out to about 12 APs. That's one of the bugs fixed in the latest firmware update, but it's only available if you have a NetAlly support contract."
"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."
"There are some issues, in our environment that puts processing restraints on the Gigastor when turning on trending data to be sent to APEX."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."
"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."
"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."
"The Observer Console UI is consistent and stable, but could use some updating to be more modern."
 

Pricing and Cost Advice

"The price is fairly expensive, if you are a single individual. For me, it's well worth the cost of the unit. Depending on the nature of the work that you're doing, the upfront costs can be expensive. Typically, what happens in an environment is a department might have one device as opposed to technicians having them individually."
"The overall cost of the solution, compared to the time saved—the number of man-hours devoted to other means of troubleshooting—is incomparable."
"I'd always love a lower price, but as compared to some of the other tools, it is fairly reasonable. I personally bought one. So, I must have thought the value was there because I'm spending my own hard cash on it, not just the company's. You can get support. I don't have support on my personal device. We did buy support for our company devices. It is reasonable. It is not super expensive or astronomical."
"The product has a pretty good price."
"Pricing is on par with the rest of the industry and the licensing is decent."
"It is definitely well worth the price. It is approximately $2,500. It pays for itself since it eliminates troubleshooting costs and labor due to all the money you would spend kind of troubleshooting the device if you didn't have any of these tools with you."
"For a few thousand dollars, you save yourself a ton of time. It's a great deal."
"The upfront cost of the solution is around $4,000."
"It's quite expensive."
"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."
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Top Industries

By visitors reading reviews
Outsourcing Company
10%
Comms Service Provider
10%
Manufacturing Company
8%
Performing Arts
7%
Construction Company
18%
Financial Services Firm
13%
Outsourcing Company
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise11
By reviewers
Company SizeCount
Small Business5
Large Enterprise3
 

Also Known As

AirCheck G2, AirCheck
No data available
 

Overview

 

Sample Customers

Information Not Available
Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange
Find out what your peers are saying about AirCheck G3 vs. Observer GigaStor and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.