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Adminitrack vs Usersnap comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adminitrack
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
Defect Tracking (1st)
Usersnap
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Customer Feedback Management (11th)
 

Mindshare comparison

Adminitrack and Usersnap aren’t in the same category and serve different purposes. Adminitrack is designed for Defect Tracking and holds a mindshare of 13.3%, down 20.0% compared to last year.
Usersnap, on the other hand, focuses on Customer Feedback Management, holds 2.1% mindshare, down 8.3% since last year.
Defect Tracking
Customer Feedback Management
 

Featured Reviews

it_user1194 - PeerSpot reviewer
A very good hosted issue tracking system completely based on the cloud (based on SaaS platform)
1) Since everything is hosted over the cloud and off-premises, there is an increased level of security risks. 2) The extent of customization that can be applied is limited and predefined by certain parameters. You cannot change too many things as per your needs. 3) When compared to other similar products on the market, the features provided are somewhat less appealing. For example, there is an upper limit to the total size of attachments that can be applied to the Issue/Defect tracking system. You cannot just use any file of any size, unlike other similar tools. 4) A bit expensive compared to other products.
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Comparisons

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Overview

 

Sample Customers

Leading online retailer of sports merchandise, Web-based supply chain management company, Leading online retailer of high-end seasonal
Google, Erstes, Microsoft, Runtastic, Onshape, Talkdesk, Fast Company, Hawaiian Airlines