ACT! vs SimpleCRM comparison

Act! and SimpleCRM.com are both solutions in the CRM category. Act! is ranked #47, while SimpleCRM.com is ranked #116. Act! holds a 0.5% mindshare in CRM, compared to SimpleCRM.com’s 0.1% mindshare. Additionally, 100% of SimpleCRM.com users are willing to recommend the solution.

ACT!

228 Views
205 Comparison Views

SimpleCRM

70 Views
70 Comparison Views

ACT!

SimpleCRM

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Executive Summary

We performed a comparison between ACT! and SimpleCRM based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Report (Updated: July 2025).

Buyer's Guide

CRM

July 2025

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Helped 862,499 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ACT!

Ranking in CRM

47th

Average Rating

0.0

Number of Reviews

Ranking in other categories

Marketing Automation (60th)

SimpleCRM

Ranking in CRM

116th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the CRM category, the mindshare of ACT! is 0.5%, up from 0.4% compared to the previous year. The mindshare of SimpleCRM is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

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Comparisons

Prophet CRM vs ACT!

Compared 100% of the time

More ACT! Competitors

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Product Reports

Buyer's Guide

CRM

July 2025

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Buyer's Guide

CRM

July 2025

Download SimpleCRM product report

Overview

Designed with extensive user input, Act! v16 delivers new functionality and enhancements that help you maximize your time, prioritize intelligently, and be informed and prepared to market and sell. Create a holistic view of all relationship interactions at a company automatically, and benefit from an insightful look back at a consolidated history for your system and everyone you do business with. Take the guesswork out of knowing where to prioritize your time based on data-driven customer intelligence, and quickly perform actions en masse to free up your time. Drive productivity in the field with new mobile enhancements2 and gain peace of mind knowing your system and data are healthy via proactive system notifications. - Streamlined Company Management & Global Actions Increase Sales Effectiveness - New Calculated Fields Drive Prioritization and Maximize Customer IQ - New History View Provides an Insightful Look Back - Act! Premium Mobile3 Enhancements Drive Productivity in the Field - Usability and System Improvements for Speed and Peace of Mind

Act!

SimpleCRM is a fast and scalable CRM for lead management, contact centre automation, digital marketing, enterprise mobility, Customer360 dashboards, etc. SimpleCRM is AI-powered with AI-based chatbots, AI-based claims processing, and AI-based predictive analytics. Our key differentiator is the team with more than 300 CRM & AI / ML global project implementations on various platforms, including 10+ large-scale projects for banks and insurance companies in Southeast Asia.

SimpleCRM.com

Sample Customers

American Health Insurance, Amerifund, Buelow Financial Group, Design North, KM Medical, Sandler Training, Chemical Distributors Inc, PDM Steel Service Centers Inc, Recorded Books

HNB Bank, Ceylinco Life Insurance, IBM, HSBC, Fairfirst Insurance, IIM Ahmedabad, Reliance Foundation, ICC (commercial crime services UK), Karvy DigiKonnect Ltd.

Find out what your peers are saying about Microsoft, Salesforce, SAP and others in CRM. Updated: July 2025.

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862,499 professionals have used our research since 2012.

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.