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Acronis Disaster Recovery vs CTERA Enterprise File Services Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Disaster Recovery
Ranking in Disaster Recovery (DR) Software
13th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
17
Ranking in other categories
No ranking in other categories
CTERA Enterprise File Servi...
Ranking in Disaster Recovery (DR) Software
8th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
File System Software (2nd), NAS (9th), Cloud Migration (8th), Cloud Storage (11th), Cloud Backup (11th), Cloud Storage Gateways (3rd), Content Collaboration Platforms (10th)
 

Mindshare comparison

As of June 2025, in the Disaster Recovery (DR) Software category, the mindshare of Acronis Disaster Recovery is 0.4%, up from 0.3% compared to the previous year. The mindshare of CTERA Enterprise File Services Platform is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

RandeepPawar - PeerSpot reviewer
Have improved recovery preparedness and see potential growth with better technical support
Acronis provides ease of use with all tools and solutions operating through a single console and agent. This reduces the workload on endpoints during backups and other cybersecurity operations. Backup is crucial as it allows data recovery. Email security helps protect against malicious emails. The failover process is preconfigured, offering a simplistic switch over for servers.
Igal Muginstein - PeerSpot reviewer
Offers flexibility, fast performance, and ransomware protection
The platform is releasing new features at a fast pace, which sometimes leads to version updates every three to six months. Although updates are generally not complex, it is challenging to stop the production environment during these updates, even if the downtime is just a few minutes. This is a common challenge across all NAS providers. From my perspective, the most important area for improvement is developing a method to perform updates without affecting customer production environments. Additionally, there are some cache size limitations that might become problematic for future use cases, though they don’t impact current applications. Collaboration for NFS and SMB protocols could also be enhanced. Although this issue isn't specific to CTERA, it is something we are working on together to improve. The quality of the versions has improved, but occasional issues still arise. All solutions face this challenge, but we hope to see a continued reduction in the number of bugs. That said, we haven't had any major production problems in the last four years, and we appreciate how responsive CTERA is to our issues. We engage in brainstorming sessions together, and we value this relationship.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our customers use Acronis Disaster Recovery for data backup."
"The recovery feature is user-friendly and offers effective protection for our backups."
"Using the backup as an image helps our organization to have a clean machine in disaster recovery."
"Acronis Disaster Recovery has good scalability."
"The ability to automate the backup solution and recover entire mailboxes or even granular-level emails is very good for restoration and backup."
"The most valuable features of the product for me are its backup and recovery functionalities."
"Acronis provides ease of use with all tools and solutions operating through a single console and agent."
"Patch management, backup, and disaster recovery have been the solution's most valuable features for our data protection strategy."
"CTERA is a very scalable product, allowing us to grow."
"The solution provides substantial flexibility, allowing the separation of workloads across various hardware platforms without vendor lock-in. This flexibility makes it adaptable to future infrastructure changes."
"The features I find most valuable are in the gateways themselves. They have done a great job over the years of providing insight into what is happening with our products, with the batches that come through that are scanned. I enjoy that part of it, and it is fairly easy to use from our standpoint once we get to know the product."
"CTERA has been particularly capable of keeping all of our workstations backed up. That became a critical feature for us during the pandemic when computers were rarely in the office. Everybody went off-site with their computers, and we were accustomed to working with a centralized storage infrastructure where people would come to the office and connect to the server to use, create, and modify files. Everything was done directly to that server."
"The CTERA Enterprise File Services Platform is a hybrid solution that supports both on-premises and cloud environments."
"The support is awesome. It is top-notch. I would rate their support a ten out of ten."
"CTERA has out-of-the-box data protection capabilities."
"Our main reason for going for this solution was the uncontrollable growth of file data. It was unsustainable on our previous platform or technology. We needed something scalable like CTERA, so it was the scalability that we required."
 

Cons

"Technical support from Acronis requires some improvisation; we do not get on-time support, and we face issues connecting with the account manager, which needs to be improved."
"We need the server configuration capacity to be enlarged with the solution's help, as it does not currently include capabilities for storage expansion during recovery."
"Overall, Acronis is a good solution, but it needs improvements in some areas like IDR, XDR, and other aspects."
"Acronis could improve by incorporating an application or network load balancer."
"For the backup to compete in the enterprise market, there must be improvements."
"The product should improve compute points."
"The cost is acceptable."
"They could provide pricing models considering the requirements of various countries and organizations."
"AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring. Predictive storage analytics will help with better capacity planning. There can be some sort of intelligent alerts for proactive monitoring."
"It has a learning curve."
"One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node."
"I am looking for a process where version upgrades do not impact the customers. There is no downtime."
"The web portal that our users access to view data and backups could be optimized. CTERA could apply some of the improvements made to their administrative interface on the user side. The administrators are a much smaller group of people than the users, so it would be helpful if they targeted user experience resources to them."
"One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node."
"One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy."
"It would help to have a global single-pane-of-glass view of all my CTERA devices. We have different regions, and we must log in to each portal to see what's happening with those. It would be nice to have a single portal to see the health of the devices, versions, and firmware upgrades. Sometimes, we want to dive into something more complex, like investigating why CTERA storage usage grew from 2 terabytes to 4 terabytes in a week. That's a little challenging. It's something we would like to see on the road map."
 

Pricing and Cost Advice

"The price of the solution is inexpensive."
"This pricing is quite reasonable."
"The tool's pricing is reasonable."
"The tool is a little bit expensive. When it comes to pricing, there is a range for the VMs and endpoints. It depends. A set of backups on a DR probably costs around 10 to 20 USD per endpoint."
"The product has an affordable price."
"Acronis Disaster Recovery is a cheap solution."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing two or three out of ten."
"The solution’s pricing is average."
"So far, pricing seems to be fine."
"I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards."
"It is hard to compare the costs if we want to retain the same model of a separate high-performance storage or certain things, but it is one of the cheapest solutions available in Israel."
"It is fairly priced. I am not too involved in the pricing of what we used to pay, but it would have reduced the cost of ownership. I cannot give a figure, but the EMC solution was very expensive compared to CTERA."
"I find the pricing reasonable. They offered us deals that helped us. Especially with the upgrade to a bigger unit last year, they were helpful with the deal."
"CTERA's pricing model is competitive compared to other companies that achieve the same thing. Their closest rival is Nasuni, and CTERA is significantly more affordable than Nasuni."
"CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure. They all have benefits, but CTERA is competitive for its features."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
70%
Financial Services Firm
4%
Educational Organization
4%
University
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Acronis Disaster Recovery?
Acronis Disaster Recovery is fairly priced. I would rate the pricing a five out of ten, indicating it is not too expensive.
What needs improvement with Acronis Disaster Recovery?
There is room for improvement in incorporating intelligence around disaster recovery. For instance, if a server is completely offline and destroyed, the system should offer an intelligent response,...
What is your primary use case for Acronis Disaster Recovery?
Our primary use case is to ensure that if the critical services for our clients go down, it fails over to a secondary location.
What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards.
What needs improvement with CTERA Enterprise File Services Platform?
One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy. AI and automation features could enhance the ...
What is your primary use case for CTERA Enterprise File Services Platform?
We use it as a hosted cloud solution. We had initially tried Azure File Sync, but that did not work. Due to certain security concerns, I was tasked with researching alternatives. I evaluated severa...
 

Also Known As

Acronis DRaaS
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Bristows LLP, Davis Wright Tremaine, LLP
McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
Find out what your peers are saying about Acronis Disaster Recovery vs. CTERA Enterprise File Services Platform and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.