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Acquia Digital Experience Platform (DXP) vs Eppo comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acquia Digital Experience P...
Average Rating
8.2
Number of Reviews
17
Ranking in other categories
Digital Experience Platforms (DXP) (2nd)
Eppo
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer2813307 - PeerSpot reviewer
Senior Developer
Hosting complex global sites has ensured reliable 24x7 delivery for worldwide audiences
The support usually worked quite well, but the problem that led us to shift to another platform was also in support, as the quality of service degraded at some point, which became a bit of a problem. Initially, we received really good support in various cases, but it became unsatisfying when we couldn't find clues on particular issues, repeating multiple times. That was the reason to move away at some point, or at least one of the reasons. Our customer project had to be moved from Acquia Cloud to another service, which was dictated by multiple reasons, with one being the price and another being a degrading quality of service. I wish that this quality wasn't falling down and that we would continue the partnership. I am talking mostly about Acquia Cloud and I am not quite sure if it overlaps with Acquia Digital Experience Platform (DXP) because when I see what is mentioned as DXP on Acquia's website, it seems to be a bit different kind of thing, reminding more of no-code, low-code solutions. For Drupal, I believe it is one of the best solutions you may have if you have a considerable contract with Acquia and you agree on the price.
Vikas Kejriwal - PeerSpot reviewer
Engineering Manager at a comms service provider with 11-50 employees
Experimentation has empowered data‑driven UI decisions and supports safe remote rollouts
In my opinion, the best features Eppo offers are its intuitive UI and dashboard, which are very intuitive. The experimentation capabilities are also excellent, as Eppo offers the ability to experiment on different new UI designs, algorithms, and machine learning models to see how they impact user behavior. Eppo has positively impacted our organization so far because we can better plan our future releases. If something fails in the production environment, we can easily roll back that feature without having to wait for the whole app cycle review that Apple and Android require, so users are not immediately impacted if something fails in the production environment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, my primary use case is best described as creating a scalable, secure, personalized, and centrally governed digital experience ecosystem that supports academic operations, institutional branding, and stakeholder engagement."
"Acquia Digital Experience Platform (DXP) has positively impacted my organization primarily through its ease of use, making it easier to generate content and pages, especially from a marketing perspective, so entry-level people can access it and utilize it as well as advanced users, appealing to a range of people."
"Because for every new site that I have to spin up, it uses the same governed components, it makes it faster, launches with zero brand drift, and editors never need a developer for day-to-day page building."
"One of the platform's key strengths is its ability to unify content management, personalization, and customer data into a single experience layer, enabling my team to build highly tailored digital journeys across multiple channels for enterprise websites like the one I work for, as well as e-commerce integrations and customer portals."
"Acquia Digital Experience Platform (DXP) offers the ability to provide a managed services cloud hosting environment for Drupal CMS, which is an open-source platform and can be a challenge to maintain independently due to the frequent updating and security patching required."
"Acquia Digital Experience Platform (DXP) has positively impacted my organization by improving speed to market, where opening up a new country allowed us to put the content together very rapidly, reducing the time from a good three months previously down to six to eight weeks."
"Since moving to Acquia Digital Experience Platform (DXP), we have saved approximately three times the amount of time in deployment and site creation processes."
"Before using Acquia Digital Experience Platform (DXP), we might manage two projects a year, but now we can deliver four to five projects and provide more features for each client."
"Eppo has positively impacted our organization so far because we can better plan our future releases."
"Based on my exploration, I find Eppo to be more powerful in providing result-oriented, data-oriented results for feature flagging and experiments."
 

Cons

"My experience with customer support for Acquia Digital Experience Platform (DXP) was terrible."
"The support usually worked quite well, but the problem that led us to shift to another platform was also in support, as the quality of service degraded at some point, which became a bit of a problem."
"In Site Factory, the provisioning of environments can take time."
"We faced loading issues, performance issues, and some kind of optimization issues on some pages."
"Once the site was originally developed, it needed to be transferred onto Acquia, which was quite a task."
"In terms of scalability, Acquia is not suitable for e-commerce; it's more suited for content publishing and marketing websites."
"Acquia Digital Experience Platform (DXP) could be improved by allowing more customization options, as it currently has limitations with hooks in its core Drupal system that prevent us from making custom modules easily."
"One area where Acquia Digital Experience Platform (DXP) can be improved is the cost structure, as it's quite an expensive solution for what it is."
"It is too early to say if we have seen a return on investment."
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Top Industries

By visitors reading reviews
Energy/Utilities Company
20%
Financial Services Firm
17%
Computer Software Company
11%
Outsourcing Company
9%
Construction Company
43%
Comms Service Provider
16%
Wholesaler/Distributor
5%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise9
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Acquia Digital Experience Platform (DXP)?
Regarding pricing, setup cost, and licensing, since we are using an evaluation rather than full versions, the pricing is obviously quite high, so we are not making that commitment because of the pr...
What needs improvement with Acquia Digital Experience Platform (DXP)?
The support usually worked quite well, but the problem that led us to shift to another platform was also in support, as the quality of service degraded at some point, which became a bit of a proble...
What is your primary use case for Acquia Digital Experience Platform (DXP)?
Our main use case for Acquia Digital Experience Platform (DXP) is hosting our Drupal projects, covering a range from Drupal 7 to Drupal 10 or even 11. We used it for hosting and ensuring that our s...
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Overview

 

Sample Customers

ABInBev, MARS, Bayer, and more.
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Find out what your peers are saying about Adobe, Acquia, Liferay and others in Digital Experience Platforms (DXP). Updated: May 2026.
899,204 professionals have used our research since 2012.