Ace Cloud Hosting vs Lumen Managed Security Services comparison

Ace Cloud Hosting and Lumen Technologies are both solutions in the Managed Security Services Providers (MSSP) category. Ace Cloud Hosting is ranked #3 with an average rating of 8.0, while Lumen Technologies is ranked #11 with an average rating of 8.0. Ace Cloud Hosting holds a 0.3% mindshare in MSSP, compared to Lumen Technologies’s 1.1% mindshare. Additionally, 100% of Ace Cloud Hosting users are willing to recommend the solution.

Ace Cloud Hosting

Read 1 Ace Cloud Hosting review

828 Views
8 Comparison Views

100% willing to recommend

Lumen Managed Security Serv...

Read 1 Lumen Managed Security Services review

82 Views
37 Comparison Views

0% willing to recommend

Ace Cloud Hosting

Lumen Managed Security Serv...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Ace Cloud Hosting and Lumen Managed Security Services based on real PeerSpot user reviews.

Find out what your peers are saying about Check Point Software Technologies, Secureworks, Ace Cloud Hosting and others in Managed Security Services Providers (MSSP).

To learn more, read our detailed Managed Security Services Providers (MSSP) Report (Updated: January 2025).

Buyer's Guide

Managed Security Services Providers (MSSP)

January 2025

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Helped 859,129 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ace Cloud Hosting

Ranking in Managed Security Services Providers (MSSP)

3rd

Average Rating

8.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Lumen Managed Security Serv...

Ranking in Managed Security Services Providers (MSSP)

11th

Average Rating

8.0

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Managed Security Services Providers (MSSP) category, the mindshare of Ace Cloud Hosting is 0.3%, up from 0.3% compared to the previous year. The mindshare of Lumen Managed Security Services is 1.1%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Security Services Providers (MSSP)

Featured Reviews

NavcharanSingh

Senior Seo Executive at RTDS

Has valuable customization features and an easy setup process

The product has good customization and reporting capabilities They could provide dynamic email security features. We have been Ace Cloud Hosting for one year. It is a stable product. It is a scalable product. The technical support services are good. However, they should work on their overall…

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Kevin-Wilson

Principal Solutions Consultant at Intelligent Bills

Proactive reporting enhances network security

Customer service is dependent upon account teams. It varies from one client to the next and is inconsistent. It's not about the payment, rather, it's about the size of their spending. For instance, a small shop at the end of a street compared to an IBM, with IBM spending significantly more, receives more support. Is that fair? I think a client is a client.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product has good customization and reporting capabilities."

"When I start going with the larger players, it becomes a comfort level. It becomes about the reporting, the dashboarding, and the proactiveness from a reporting perspective."

Cons

"They could provide dynamic email security features."

"Client support and reporting need improvement."

Pricing and Cost Advice

"The product has affordable pricing."

Information not available

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

10%

Comms Service Provider

10%

Healthcare Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Ace Cloud Hosting?

Ace cloud hosting facilitates remote collaboration. It provides robust and secure cloud solutions specific for your business requirements. It simplifies accounting infrastructure with their compreh...

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What is your experience regarding pricing and costs for Ace Cloud Hosting?

The product has affordable pricing.

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What needs improvement with Ace Cloud Hosting?

Ace Cloud hosting currently has uptime of 99.99% which is only 2 nines of availability. As an improvement, we can say it should have 5 nines of availability with uptime of 99.99999%.

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What is your experience regarding pricing and costs for Lumen Managed Security Services?

I demand from an SLA, and this is where the contracts come into play. I write contracts, develop improved SLAs, improved rates, terms, support, and turnaround times. That's where I add the most val...

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What needs improvement with Lumen Managed Security Services?

Client support and reporting need improvement. A more proactive than reactive approach to issues or events is necessary.

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What is your primary use case for Lumen Managed Security Services?

I use the services for network security, which ties in with my firewalls and what is shared internally and externally.

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Comparisons

No data available

Product Reports

Buyer's Guide

Managed Security Services Providers (MSSP)

January 2025

Download Ace Cloud Hosting product report

Buyer's Guide

Managed Security Services Providers (MSSP)

January 2025

Download Lumen Managed Security Services product report

Also Known As

No data available

CenturyLink-Savvis Managed Security Services, CenturyLink Managed Security Services

Overview

ACE is a renowned cloud solution provider with 16 awards won over 14 years of expertise. Our success is attributed to innovative Public Cloud, VDI, Managed Security & Application Hosting solutions that simplify cloud adoption for large SMEs by meeting their unique requirements. We provide high-performing solutions that check every box on quality, security, and availability.

Ace Cloud Hosting

Information not available

Lumen Technologies

Sample Customers

Information Not Available

First Southwest Bank

Buyer's Guide

Managed Security Services Providers (MSSP)

January 2025

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Find out what your peers are saying about Check Point Software Technologies, Secureworks, Ace Cloud Hosting and others in Managed Security Services Providers (MSSP). Updated: January 2025.

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