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Abnormal Security vs Arkose comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Abnormal Security
Ranking in Email Security
11th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
11
Ranking in other categories
Secure Email Gateway (SEG) (5th)
Arkose
Ranking in Email Security
27th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
Bot Management (9th), Anomaly Detection Tools (5th)
 

Mindshare comparison

As of August 2026, in the Email Security category, the mindshare of Abnormal Security is 3.6%, down from 7.1% compared to the previous year. The mindshare of Arkose is 0.4%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Abnormal Security3.6%
Arkose0.4%
Other96.0%
Email Security
 

Featured Reviews

reviewer2251509 - PeerSpot reviewer
Senior Director, Information Technology at a insurance company with 51-200 employees
AI has helped classify threat types more accurately but product ownership can improve
Ease of use is important, and Abnormal Security's responsiveness and ability to deliver solutions when issues arise are crucial. However, there is always room for improvement, as achieving a perfect 10 means there is no more room for enhancement. For Abnormal Security, it's about leveraging AI even more, which they are already working on in their roadmap.
Rajesh Podishetty - PeerSpot reviewer
Manager at a tech vendor with 51-200 employees
Fraud controls have protected patient portals and now support trusted digital healthcare access
Arkose can be improved in several ways. Integration complexity requires alignment with healthcare IT systems, which is an area where Arkose is currently lagging. There is a need to balance security versus patient experience, as overly strict controls frustrate legitimate users who want to access the patient portal without excessive restrictions. Evolving threats present another challenge. Every day, fraudsters use generative AI to mimic human behavior, which requires Arkose to continually improve its threat detection. Since Arkose handles different systems that need to be controlled over time, there should be regular audits to determine which features need adjustment. Cost-wise, the platform requires improvement, as there is significant cost involved and considerable manual intervention needed, which should be brought into the AI automation. On an everyday basis, patient login verification sometimes experiences delays when internet issues occur, causing patients to wait long in queue. Insurance claims validation does not always happen easily due to application environment downtime. These operational improvements need to be addressed in Arkose Labs systems.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features that appeal to me most are the combination of auto-remediation and Detection 360."
"It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them."
"Ease of use is undoubtedly one of the most valuable features of Abnormal Security."
"Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second."
"I would recommend Abnormal Security."
"I like Abnormal's threat protection with auto-remediation, but I also love its abuse mailbox feature, which automatically responds to the end user. That feature has a super-valuable security component and helps improve the user experience."
"It protects us from being business email compromised, which is invaluable for maintaining our security."
"What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats."
"I also like that they challenge crawling in CAPTCHA for mobile. This is good compared to the traditional way."
 

Cons

"When we're working on something as engineers, and we find an idea or a method of doing something that would be greatly improved by doing it another way, there should be an ability for me to click the ideas button, type in an idea that I have, and submit it to a product review team or developers to have them think through the process a little bit more."
"There could be room for improvement in enhancing integration with other cybersecurity tools."
"The pricing for academic institutions and student mailboxes is challenging."
"Abnormal should add more automatic reports. I have an open request to our account team for more notification and report types that can be sent automatically. For example, they have an awesome report that gets sent weekly, and I also want them monthly, so I don't need to do so much adding up when my director wants numbers over time."
"I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con."
"The biggest pain point for us is the lack of support for on-premise email systems."
"The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails."
"For Abnormal Security as a product, I would say probably somewhere around a seven, as there are some other areas where they can improve to achieve a higher rating."
"Arkose need to provide something for testing."
"Integration complexity requires alignment with healthcare IT systems, which is an area where Arkose is currently lagging."
 

Pricing and Cost Advice

"Abnormal Security, on the other hand, provides the same level of functionality for just over $60,000 – that's half the price!"
"The pricing appears fair, and they demonstrate a genuine willingness to work with us on it."
"The license is based on the user count, so the number of users that have an email address in the organization."
"Overall, we'd certainly prefer lower pricing, but Abnormal Security doesn't seem unreasonable compared to similar offerings in the market."
Information not available
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909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
9%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise8
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Abnormal Security?
I find the pricing to be favorable, but I did not disclose the exact cost.
What needs improvement with Abnormal Security?
Ease of use is important, and Abnormal Security's responsiveness and ability to deliver solutions when issues arise are crucial. However, there is always room for improvement, as achieving a perfec...
What is your primary use case for Abnormal Security?
The main use case for Abnormal Security is as a spam filter and for mail hygiene. This use case is for the finance industry.
What is your experience regarding pricing and costs for Arkose?
Earlier, fraud management used to cost us around 15 million dollars per annum. After using Arkose Labs for fraud control, it helped us save around 9 million dollars. The cost is now 6 million dolla...
What needs improvement with Arkose?
Arkose can be improved in several ways. Integration complexity requires alignment with healthcare IT systems, which is an area where Arkose is currently lagging. There is a need to balance security...
What is your primary use case for Arkose?
I have been using Arkose for the last four years. Arkose is a fraud prevention and trust management platform that helps different sectors in the healthcare industry, including healthcare providers,...
 

Also Known As

No data available
Arkose Email Intelligence, Arkose Bot Manager
 

Overview

 

Sample Customers

Foot Lcoker, Xerox, Liberty Mutual, Mattel, Boston Scientific
Information Not Available
Find out what your peers are saying about Abnormal Security vs. Arkose and other solutions. Updated: July 2026.
909,725 professionals have used our research since 2012.