ABBYY and QPR Software are both solutions in the Process Mining category. ABBYY is ranked #12, while QPR Software is
ranked #13. ABBYY holds a 2.0% mindshare in PM, compared to
QPR Software’s 1.5% mindshare. Additionally, 100% of ABBYY users are willing to recommend the solution, compared to 100% of QPR Software users who would recommend it.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Categories and Ranking
ABBYY Timeline
Ranking in Process Mining
12th
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
QPR ProcessAnalyzer
Ranking in Process Mining
13th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Mindshare comparison
As of May 2025, in the Process Mining category, the mindshare of ABBYY Timeline is 2.0%, up from 1.3% compared to the previous year. The mindshare of QPR ProcessAnalyzer is 1.5%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
The software is user-friendly, flexible, and can be used with various data sources. It provides various reports and charts that help organizations to identify areas for improvement and optimize their processes. ABBYY Timeline is a great choice for business process analysts, process owners, and IT professionals who are looking for a tool to help them analyze and optimize their processes. The process flow/diagram is the most valuable feature, as it offers a helpful visual simulation that allows users to see what's happening in the grand scheme of things and then drill down into specific tasks and processes to see where the bottlenecks are. For those companies that look for the low-hanging fruit in terms of process automation and operational excellence, this is the tool you need to succeed.
I think the company has the technology for continued improvement of its communications, the one-on-one with clients. They have improved their software over time but there is still more to be done, particularly with the user interface. They could include numerous additional features but I'm not sure if we are in a position to utilize them. The solution could be more flexible and intuitive.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
"ABBYY Timeline provides various reports and charts that help us identify areas for improvement and optimize our business processes."
"I have found the most valuable features of QPR ProcessAnalyzer to be Process Discovery, KPIs, definition, and dashboarding. These are the main features we are working on."
"Discovery and root cause analysis"
Cons
"There are a couple of new features available in Timeline that still need more time to mature."
"The user interface of QPR ProcessAnalyzer could improve, it is not very intuitive."
"Communication with clients could be improved."
Pricing and Cost Advice
Information not available
"The price of QPR ProcessAnalyzer is more competitive compared to other solutions."
ABBYY Timeline is a cloud-based, AI-driven process mining tool. Using the latest artificial intelligence (AI) technology, ABBYY Timeline automatically builds an interactive digital twin of your business processes, analyzes them in real time to identify bottlenecks, and predicts future outcomes to facilitate better decision-making.
Why use process mining & task mining?
✔ End-to-end process visualization: Visualize the flow of your work through the process stages and see the delays, bottlenecks, and outliers. Gain insight into your “as-is” customer processes to understand challenges.
✔ Compliance risk management: Simplify compliance by using audit trails to build a model of your process and reason against it. Receive alerts when rules set in place are broken and follow up immediately to ensure that it won’t happen again.
✔ Greater ROI from automation: Drive down the cost of process evaluation and make it easy to identify high-value improvement opportunities. Discover the most valuable opportunities to implement RPA or automatically monitor the performance of your existing RPA processes.
✔ Accurate, un-biased data: Before, process mining relied on subject matter experts. Now, process mining software gives decision-makers facts and figures from real-time event log data to back up their decisions by serving as an irrefutable source of truth.
How Timeline process mining works
In four steps, discover and visualize process execution details automatically by leveraging artificial intelligence to examine desktop user interaction (known as task mining) or by analyzing your existing data (known as process mining) to quickly identify opportunities for improvement, monitor ongoing performance in real-time, and predict future outcomes.
Cutting-edge process mining: The fast track to improved business performance
Taking the time to study the flow of your operations is always a good idea – no matter how your business is doing. When things are going well, you may discover ways to make them even better. And if it's not going so well, you need to be sure to understand the real rather than the perceived nature of the problem.
So what's the best way to analyze your operations?
There are basically two options. The first is to ask employees, customers and other stakeholders for feedback. The second way is Process Mining. In other words: you ask the data.
Gathering information from the people involved with your business can be very valuable, but it may not give you the full picture. Process Mining with QPR ProcessAnalyzer will.
QPR ProcessAnalyzer is an enterprise-grade software product for advanced process mining. Smart, quick-to-install, and easy-to-use, it rapidly studies your operational data and immediately identifies concrete ways to improve your business.
Nokia, Ericsson,Solvay,KBC,fortum,Stark Group,Fennovoima,Aalto University,Vaisala,Kemira,Barona,State of Zacatecas,Tata Teleservices,Judiciary of Chile, World Vision, Lithuanian Public Healthcare, Dubai Aluminium,Mitsubishi Gas Chemical Company,University of Latvia,South African Airways
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reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference
with LinkedIn, and personal follow-up with the reviewer when necessary.
