Aastra MX-One vs Alcatel-Lucent OpenTouch comparison

The compared Mitel and Alcatel-Lucent Enterprise solutions aren't in the same category. Mitel is ranked #10 in UC , and holds a 1.5% mindshare in the category. Alcatel-Lucent Enterprise is ranked #6 in UCS , and holds a 8.7% mindshare. Additionally, 100% of Mitel users are willing to recommend the solution.

Aastra MX-One

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Alcatel-Lucent OpenTouch

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62 Comparison Views

Aastra MX-One

Alcatel-Lucent OpenTouch

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Executive Summary

We performed a comparison between Aastra MX-One and Alcatel-Lucent OpenTouch based on real PeerSpot user reviews.

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Unified Communications

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Aastra MX-One

Average Rating

0.0

Number of Reviews

Ranking in other categories

Unified Communications (10th), IP Telephony & Unified Communications (8th)

Alcatel-Lucent OpenTouch

Average Rating

0.0

Number of Reviews

Ranking in other categories

Unified Communications as a Service (6th)

Mindshare comparison

While both are Convergence and VOIP solutions, they serve different purposes. Aastra MX-One is designed for Unified Communications and holds a mindshare of 1.5%, down 2.6% compared to last year.
Alcatel-Lucent OpenTouch, on the other hand, focuses on Unified Communications as a Service, holds 8.7% mindshare, up 6.1% since last year.

Unified Communications

Unified Communications as a Service

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June 2025

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Comparisons

No data available

Alcatel-Lucent Rainbow vs Alcatel-Lucent OpenTouch

Compared 66% of the time

Skype for Business vs Alcatel-Lucent OpenTouch

Compared 34% of the time

More Alcatel-Lucent OpenTouch Competitors

Product Reports

Buyer's Guide

Unified Communications

June 2025

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No data available

Also Known As

MX-One

Alcatel Lucent OpenTouch, OpenTouch

Overview

Aastra MX-ONE is a SIP-based communications system offering excellent voice communications combined with a variety of applications to provide a complete range of Unified Communications and Mobility solutions. Aastra MX-ONE is the ultimate IP communications system. It gives you the flexibility to respond to specific communications needs, and to offer users the right services, wherever they are, using the device of their choice. Since voice, data, video and applications all converge over one network - public or private, fixed or mobile - you can access all your office functions such as presence, management applications and phone services, as well as manage your calendar and contacts.

Mitel

Designed for companies with up to 1500 employees and 3000 devices, OpenTouch Business Edition powers a wide range of enterprise-grade unified communication services. Its single-server design is ideal for enterprises that want to reduce the cost and effort of managing new servers and don't want to install additional software with every new application deployment.

Alcatel-Lucent Enterprise

Sample Customers

UFRGS, Viking Line, Turku University Hospital, Aerial Capital Group

Bank of Africa (BOA) Group, Battistella S.p.A., Catholic Education Office, Centre National de la Danse (CND), Iona College, Rockville Centre School District, Sahara Computers, University of Johannesburg, Ville de La Tronche

Buyer's Guide

Unified Communications

June 2025

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Find out what your peers are saying about Cisco, 3CX, Kamailio and others in Unified Communications. Updated: June 2025.

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859,687 professionals have used our research since 2012.

We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.