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8x8 Business VoIP vs Phone.com comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

8x8 Business VoIP
Ranking in Hosted and Cloud Based VoIP
9th
Average Rating
7.0
Reviews Sentiment
1.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Phone.com
Ranking in Hosted and Cloud Based VoIP
18th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Hosted and Cloud Based VoIP category, the mindshare of 8x8 Business VoIP is 4.6%, down from 6.4% compared to the previous year. The mindshare of Phone.com is 1.9%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Hosted and Cloud Based VoIP Market Share Distribution
ProductMarket Share (%)
8x8 Business VoIP4.6%
Phone.com1.9%
Other93.5%
Hosted and Cloud Based VoIP
 

Featured Reviews

it_user838506 - PeerSpot reviewer
Computer Network Technician II at a educational organization with 1,001-5,000 employees
The system makes it easier for emergency events to help spread the word. Though, the mobile app side of things is not the greatest.
District-wide Universal Phone System. We are a very large school district, and it was important to have a "Go To" Phone system. 8x8 was able to meet these goals.  Improved communication. The system makes it easier for emergency events to help spread the word.  The Ring Groups are a great feature…
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Comparisons

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Overview

 

Sample Customers

iCruise.com, Shutterstock, TMW Systems, McDonald's, Allstate Agency, ChenMed, Abode Services, Affiliated Physicians, AHI Corporate Housing, Artco Group, Bank of Cardiff, Bizmatics, DeBoer's, EasyRoommate Vivastreet, Empire Cinemas, H.A.P.P.I., Learn4Life, NetSuite
Reading Plus, Express Writers, Aflac, Topanga Town Council, Jewelry.com, SSDP, Logicomm, CandleRay, NameBadge.com, Wanna Cupcake, Totten McGuirl Interior Design, ForeFront Web
Find out what your peers are saying about Yeastar, Comcast Business, 3CX and others in Hosted and Cloud Based VoIP. Updated: February 2026.
881,757 professionals have used our research since 2012.