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Cloudflare pros and cons

Vendor: Cloudflare

4.3 out of 5

79 reviews
96% willing to recommend

Pros & Cons summary

Cloudflare enhances website speed and performance with effective caching and reliable DNS services while providing robust DDoS protection and security features like SSL certificates. However, it lacks on-premise solutions and shows inaccuracies in server downtime reporting. Pricing is high, and technical support needs improvement. There is also a need for enhanced features to better integrate with existing systems, impacting deployment flexibility and problem resolution for tech buyers.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Cloudflare significantly improves website speed and performance, reducing page load times and enhancing user experience.

It provides robust DDoS protection, mitigating threats and ensuring website availability even during attacks.

Cloudflare offers excellent caching capabilities, which help manage high server loads efficiently and maintain site accessibility.

It enhances security with built-in services like an SSL certificate and web application firewall, increasing overall protection.

Cloudflare's DNS services deliver fast and reliable performance, with quick DNS record updates and effective load balancing.

CONS

Cloudflare lacks an on-premise or hybrid solution, limiting deployment flexibility for certain customers.

There are issues with Cloudflare's accuracy in indicating server downtime, complicating problem identification.

Pricing and licensing are considered expensive, with a need for mid-tier pricing options.

Technical support is criticized as unresponsive and insufficiently detailed, affecting problem resolution.

There is a need to improve features such as caching, logging, and DNS management for better integration and functionality.

Cloudflare Pros review quotes

CEO with 51-200 employees

Nov 5, 2014

Because our website is blazing fast it improves our conversion rates.

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Systems Engineer at a tech services company with 51-200 employees

May 20, 2015

The aggressive caching and DDOS mitigation are the most valuable features offered by Cloudflare.

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Information Security Consultant at a tech services company with 51-200 employees

May 21, 2015

Their free account offers an awful lot of functionality and savings alone, before you get on to the minimal $20 a month for a Pro account which comes with its own great list of features.

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Business process Advisor for RTP at a energy/utilities company with 10,001+ employees

Dec 3, 2015

From a technical point of view, Cloudflare is the best CDN.

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IT Consultant, Business Owner, Lecturer at a tech consulting company with 10,001+ employees

Jun 24, 2015

Using the CDN of Cloudflare improved the speed significantly, reducing the page loading times to appropriate levels.

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Co Founder at a tech services company with 51-200 employees

Jul 19, 2015

I have not had a DDOS attack since, or at least not become unavailable due to DDOS which means my ROI is pretty good.

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Shift Lead with 501-1,000 employees

Jul 27, 2015

CloudFlare has positively improved my site's speed, performance and security.

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Linux/Cisco/Microsoft Infraestructure Manager at a tech services company with 51-200 employees

Aug 16, 2016

DDoS protection is this product’s most valuable feature.

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Online Marketing & Development Manager at a engineering company with 501-1,000 employees

Jan 15, 2017

CloudFlare provides an answer to a variety of issues, so it gives you very high value for your money.

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Systems and New Media Manager at a leisure / travel company with 51-200 employees

Sep 8, 2016

CloudFlare's caching brings the load speed down from 4.32 seconds to 2.45 seconds.

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Cloudflare Cons review quotes

CEO with 51-200 employees

Nov 5, 2014

We experienced some downtime in the fall of 2013, causing us to switch to Incapsula.

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Systems Engineer at a tech services company with 51-200 employees

May 20, 2015

More insight into analytics and threats would be a good place to start improving Cloudflare.

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Information Security Consultant at a tech services company with 51-200 employees

May 21, 2015

Flexible SSL is nothing more than an illusion of security that you're presenting to your visitors.

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Free Report: Cloudflare Reviews and More

Learn what your peers think about Cloudflare. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.

886,468 professionals have used our research since 2012.

Business process Advisor for RTP at a energy/utilities company with 10,001+ employees

Dec 3, 2015

At the end, it is worth than giving your house keys to the NSA.

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IT Consultant, Business Owner, Lecturer at a tech consulting company with 10,001+ employees

Jun 24, 2015

Yes, there were a few times when some of their CDN nodes would fail, creating serious speed issues with the site without any warning or notification from their side.

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Co Founder at a tech services company with 51-200 employees

Jul 19, 2015

Honestly the product has not really improved the way of my organisation.

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Shift Lead with 501-1,000 employees

Jul 27, 2015

I have found CloudFlare's support to be unresponsive at times, and not very helpful with providing technical details for issues that we have reported over the years.

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Linux/Cisco/Microsoft Infraestructure Manager at a tech services company with 51-200 employees

Aug 16, 2016

I would like to not need a separate server for non-www redirection under the CNAME setup option.

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Online Marketing & Development Manager at a engineering company with 501-1,000 employees

Jan 15, 2017

With CDN loads, sometimes we get an error that the host server is unavailable when the connection between CloudFlare and the server timed out.

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Systems and New Media Manager at a leisure / travel company with 51-200 employees

Sep 8, 2016

The Always Online feature has room for improvement. It seems to work sometimes and not others even with the pro version.

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