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AppDynamics Browser Real-User Monitoring pros and cons

Vendor: AppDynamics
4.1 out of 5
700 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

AppDynamics Browser Real-User Monitoring enables visibility into end-users' journeys, enhancing user experience analysis.
End-user monitoring allows businesses to observe how users interact with applications across different regions.
It is recognized for its stability and effectiveness in addressing user-related issues.
The platform facilitates identifying and resolving software gaps and performance bottlenecks.
User journey analysis is a key feature, aiding in tracking interactions and conversion paths on websites.

CONS

AppDynamics Browser Real-User Monitoring's process is somewhat manual and automated customer interaction mapping would improve it.
It requires multiple agents for extensive synthetic testing, increasing complexity.
Basic metrics visibility is limited without server or database access.
The .NET agent's CPU and memory consumption is problematic for clients.
Current configuration updates necessitate an IIS restart, which is inconvenient.
 

AppDynamics Browser Real-User Monitoring Pros review quotes

EmilSiric - PeerSpot reviewer
Mar 22, 2024
One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website.
reviewer1370079 - PeerSpot reviewer
Jun 20, 2023
AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications.
Nuno Rosa - PeerSpot reviewer
May 5, 2022
We can see the customer's path from their computer to the backend systems.
Learn what your peers think about AppDynamics Browser Real-User Monitoring. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
823,547 professionals have used our research since 2012.
LS
Sep 30, 2022
The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution.
RV
Sep 14, 2022
It provides a lot of data, so it helps businesses identify their user base.
reviewer1463868 - PeerSpot reviewer
Apr 21, 2021
It is a stable solution that helps address user issues well.
CanselÖzcan - PeerSpot reviewer
May 6, 2020
The most valuable feature is the one that enables you to have visibility into the end-users journey.
BK
Aug 4, 2020
The most valuable feature is that we can see how our end-users are interacting with our application across regions.
CanselÖzcan - PeerSpot reviewer
Sep 12, 2022
The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue.
Marcelo-Carvalho - PeerSpot reviewer
Apr 25, 2022
We used AppDynamics to identify gaps and bottlenecks in the software.
 

AppDynamics Browser Real-User Monitoring Cons review quotes

EmilSiric - PeerSpot reviewer
Mar 22, 2024
The pricing falls within the mid-range category.
reviewer1370079 - PeerSpot reviewer
Jun 20, 2023
AppDynamics Browser Real-User Monitoring needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites.
Nuno Rosa - PeerSpot reviewer
May 5, 2022
While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support.
Learn what your peers think about AppDynamics Browser Real-User Monitoring. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
823,547 professionals have used our research since 2012.
LS
Sep 30, 2022
What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution.
RV
Sep 14, 2022
They do not have robust documentation.
reviewer1463868 - PeerSpot reviewer
Apr 21, 2021
If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions.
CanselÖzcan - PeerSpot reviewer
May 6, 2020
AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine.
BK
Aug 4, 2020
I would like to have customizable dashboards to use when I am monitoring certain applications.
CanselÖzcan - PeerSpot reviewer
Sep 12, 2022
We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings.
Marcelo-Carvalho - PeerSpot reviewer
Apr 25, 2022
The interface and user experience could be better.