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Adobe Experience Manager (AEM) Forms OverviewUNIXBusinessApplication

What is Adobe Experience Manager (AEM) Forms?
Adobe LiveCycle is an enterprise document and form platform that helps you capture and process information, deliver personalized communications, and protect and track sensitive information. LiveCycle extends business processes to your mobile workforce and clients, increasing productivity while broadening service access to any user equipped with a desktop, smartphone, or tablet.

Adobe Experience Manager (AEM) Forms was previously known as Adobe LiveCycle.

Adobe Experience Manager (AEM) Forms Customers
State of Illinois, Department of Human Services
Adobe Experience Manager (AEM) Forms Video

Archived Adobe Experience Manager (AEM) Forms Reviews (more than two years old)

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it_user692313 - PeerSpot reviewer
Managing Partner and AEM Architect at a tech vendor with 51-200 employees
Real User
Its flexibility and customization ability. Ease of initial setup and complete set of features to support digital marketing initiatives.

What is most valuable?

Its flexibility and customization ability. Ease of initial setup and complete set of features to support digital marketing initiatives. Wysiwyg editor for content creation is very powerful. Strong workflow for automated content processing. All these features help companies create powerful web applications that can then be customized and maintained by marketers with little involvement from IT.

How has it helped my organization?

My organization provides expert services to other organizations implementing AEM based solutions. Our clients usually tell us the main benefit they achieved is a faster time to market content, both in sites and other content processing like creative workflows, while also making the life of their marketing and business users easier, making them independent of their IT departments to roll out new content.

What needs improvement?

The product is in constant evolution, with several key areas being improved in each iteration. The Assets capabilities of CQ5.4 were basic and with trouble scaling, but that has changed significantly in newer versions where the Asset module has received a lot of focus and is currently one of the best solutions for Digital Asset Management out there.

For how long have I used the solution?

Six years.

What do I think about the stability of the solution?

We have found occasional issues with stability but those were, in general, caused either by custom developed code or issues in the implemented architecture. When the application is installed in servers without the necessary requirements in terms of hardware specs, users may experience slow page loads and perhaps even systems not responding.

What do I think about the scalability of the solution?

No problems with scalability. There are many ways to scale AEM instances horizontally (and of course, vertically), some of them require more configuration than others, but they all have good support.

How are customer service and support?

Support from Adobe is good and responds in a timely manner. Their ticketing system works and is useful to get to the bottom of the problems. One thing to have in mind is that Adobe provides support only for the base AEM application, and not for custom code development to extend and/or customize its functionalities.

Which solution did I use previously and why did I switch?

Being in a consultant company solely dedicated to Adobe CQ / AEM, this is not applicable.

How was the initial setup?

Initial setup is very easy and straightforward. The application comes in the form of a JAR or WAR file for easy deployment with various tools and systems. Using the JAR you can have the application up and running in five minutes, just by double-clicking/executing the file (it requires users to have Java installed, but that is a pretty common requirement these days).

What's my experience with pricing, setup cost, and licensing?

Keep solution architecture easy to avoid unnecessary license costs. Start with the basic licenses to solve your immediate needs, and only increase them if the project really requires it.

Which other solutions did I evaluate?

I have worked with other similar solutions that solve parts of the complete set of solutions AEM provides, but none of them has the ability to handle so many of those areas in an integral way. For web site and content management, in general, sample tools are Drupal, Joomla and Wordpress.

What other advice do I have?

Start small and plan your first set of objectives clearly, leaving all the “nice-to-haves” for a later phase. Starting this way will help companies get a sample of the benefits, and get familiar with the tool in general. After the first phase, they may find things that they thought they wanted are not really required or can be achieved in a better, more efficient way in the AEM world. Another useful suggestion is to avoid trying to recreate your current solution using AEM; rather, try to look for new and different ways to achieve the same results that take advantage of AEM’s features.
Disclosure: My company has a business relationship with this vendor other than being a customer:
it_user3663 - PeerSpot reviewer
Owner with 51-200 employees
Vendor
Powerful UI/UX, BPM, Output, WEC, Multi-Devices, Digital Experince/Markeing

Adobe LiveCycle ES4
(http://www.adobe.com/products/livecycle.html)

Pros:
- Powerful users interface options; Dynamic/Static PDF, Flash, and HTML5
- Mobile Data Capture (virtually all mobile devices)
- The most scalable Intelligent e-Forms platform in the market today (good solution for front-ending your e-services)
- Great documents processing and assembly capabilities (for billing, statements, stocks reports, etc...)
- Integrated security components (digital signature, electronic signature, and rights management)
- Integrated DAM and WCM repositories
- Desktop, Web, and Mobile workspace
- Offline capabilities; PDF intelligent forms and Adobe AIR
- Wide range of integration capabilities using standard interface options (FTP, Shared Folders, Web Services, API, SMTP, etc...)
- Powerful, super fast, scalable high-end data integration and media streaming platform using Adobe LC DS (Data Services).
- Seamless integration with AEM (Adobe Web Experience Manager check it here: http://www.adobe.com/solutions/web-experience-management.html)
- With experience, complex implementations (customers' wishlist) could be delivered in few weeks compared to many months.

Cons:
- J2EE platform (it's plus for many and negative for many .Net customers)
- Human centric workflow designer is not for day-to-day changes...(i.e., something like ERP systems, you do not play with it every other day)
- High-end platform and requires deep and long knowledge to maximize the utilization of the platform
- Because there are many ways to do one particular business requirement, it might be a negative point for non-experienced solution provider (could drive the project delay)
- Customer need to make sure that upgrade of forms processes are maintained version by version [see below]

We have used Adobe LC in many of our projects, some times the whole suite components as solution (e.g., e-Services, Customer Engagement, Multichannel Data Capture) and sometimes only one or two components from the LC suite (e.g., BPMS, Forms, Output, or RM). We have used it to fornt-end Oracle Suite, SAP ERP, and even mainframe applications.

The overall experience was excellent, one or two upgrade projects were specially troublesome because of upgrade from 2 or 3 versions to the latest one.

You can find good point products in vertical areas such as BPMS, Forms, Output, etc... However, I could not find one technology provider provide so many features and drive innovative solutions (horizontally) as I have experienced in LC ES + AEM.

Disclaimer: My company has a business relationship with Adobe.

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****UPDATE****

Our company has been working on couple of LC ES4 upgrade projects and opportunities in the past few months...so far so good.

Especially, if you have a sized projects related to mobile-based data capture processes (virtually any device), large scale enterprise forms offline/online & inside-outside the firewalls, and/or secure documents/forms processing...

you'll get good stuff out of this platform...Enjoy :)

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Disclosure: I am a real user, and this review is based on my own experience and opinions.
it_user987 - PeerSpot reviewer
Developer at a tech vendor with 51-200 employees
Vendor
Good Product, but should offer additional choices for input types

Valuable Features:

LiveCycle has a good user interface and has developed an easy way to create fillable .pdf forms. Users can create a variety of field types and user input fields.

Room for Improvement:

Help menu is a bit difficult to navigate. When using a lot of field, the input can lag a bit. Assigning Tab orders, even with auto-assign, can be a bit cumbersome

Other Advice:

Still a good product, however html vendors are creating new products each day to compete.
Disclosure: I am a real user, and this review is based on my own experience and opinions.