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Pros & Cons summary

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Prominent pros & cons

PROS

1Kosmos BlockID is praised for its ability to significantly reduce password-related help desk tickets, improving cost-efficiency by reducing the need for IT personnel.
The implementation of 1Kosmos BlockID has led to a substantial reduction in password reset requests, enhancing how end users interact with their passwords.
1Kosmos BlockID is acknowledged for increasing security and operational efficiency, making workflows easier and reducing time spent on manual processes.
1Kosmos BlockID offers excellent passwordless authentication and adaptive MFA, providing strong security and a smooth user experience.
1Kosmos BlockID is recommended for its cost-effective licensing and impressive integration capabilities with existing systems.

CONS

Onboarding and initial configuration need improvement, especially for less technical users and in larger enterprise environments with multiple integration rules.
Licensing cost is high compared to other MFA tools, and pricing and setup could be more affordable.
There are occasional authentication errors like connection timeouts requiring retries, and OTP availability is limited to 30 seconds.
Enhancements are needed in document scanning capabilities and broader language support, along with better guidance during selfie or liveness checks.
1Kosmos BlockID requires more comprehensive reporting and analytics, as well as advanced troubleshooting and monitoring features for administrators.
 

1Kosmos BlockID Pros review quotes

VK
Accounts Receivable Manager at Guru Nanda
Jan 4, 2026
1Kosmos BlockID has provided a return on investment by significantly reducing the need for IT personnel, with the reduced ticket volume from 300 to 500 to just 70 to 80 calls monthly, so only two IT staff members are now required, saving costs equivalent to around 80 lakhs per year.
DB
Associate Technical Desktop Support at Digitaltrack
Jul 11, 2026
1Kosmos BlockID delivers excellent passwordless authentication, biometric identity verification, and adaptive MFA with strong security and a smooth user experience, though the only areas for improvement are the admin interface, reporting capabilities, and simplifying deployment and integrations.
reviewer2879580 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 10,001+ employees
Jul 25, 2026
It impacted us in a very positive way because everyone integrated with this and we are saving a lot of time.
Find out what your peers are saying about 1Kosmos, Cisco, Microsoft and others in Authentication Systems. Updated: August 2026.
911,994 professionals have used our research since 2012.
reviewer2870658 - PeerSpot reviewer
Developer at a construction company with 1,001-5,000 employees
Jul 10, 2026
I would highly recommend using 1Kosmos BlockID because I came to know that purchasing the license is lesser when compared to Microsoft or Okta.
Aisha Pinto - PeerSpot reviewer
Dispute Investigator (Intermediator, Rogers Bank) at Concentrix
Aug 20, 2026
1Kosmos BlockID helps to secure my login so that no scammer or fraudster can log into my work.
Manik Singh - PeerSpot reviewer
Penetration Tester at Essen Vision Software
Jun 14, 2026
We have seen password-related help desk tickets drop by roughly 40%, and employees now spend noticeably less time dealing with login and account recovery issues.
reviewer2857806 - PeerSpot reviewer
Engineering Project Manager at a comms service provider with 11-50 employees
Jun 16, 2026
1Kosmos BlockID has positively impacted my organization by making our workflow easier because it does not have long procedures and manual paperwork; it is more digital and faster.
 

1Kosmos BlockID Cons review quotes

VK
Accounts Receivable Manager at Guru Nanda
Jan 4, 2026
I choose 9 out of 10 because there are one or two improvements needed.
DB
Associate Technical Desktop Support at Digitaltrack
Jul 11, 2026
1Kosmos BlockID could be improved with a more intuitive admin interface, simpler initial deployment, enhanced reporting, and broader out-of-the-box integrations with third-party applications.
reviewer2879580 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 10,001+ employees
Jul 25, 2026
It could be improved because sometimes when I'm trying to authenticate that application using 1Kosmos BlockID, it gives the error of connection timeout or something and we need to try it later.
Find out what your peers are saying about 1Kosmos, Cisco, Microsoft and others in Authentication Systems. Updated: August 2026.
911,994 professionals have used our research since 2012.
reviewer2870658 - PeerSpot reviewer
Developer at a construction company with 1,001-5,000 employees
Jul 10, 2026
There were issues with multifactor authentication where the ID or the app was not able to let me in.
Aisha Pinto - PeerSpot reviewer
Dispute Investigator (Intermediator, Rogers Bank) at Concentrix
Aug 20, 2026
The only thing is that the OTP is available for only 30 seconds before it disappears and a new OTP comes up.
Manik Singh - PeerSpot reviewer
Penetration Tester at Essen Vision Software
Jun 14, 2026
The platform could be improved with more customization options for reporting and a simpler initial setup process for administrators.
reviewer2857806 - PeerSpot reviewer
Engineering Project Manager at a comms service provider with 11-50 employees
Jun 16, 2026
My experience with 1Kosmos BlockID in terms of pricing, setup cost, and licensing is that it could be cheaper; it is somewhat expensive, but I believe it could be more affordable.