Skyhigh Security Reviews

Users reported positive returns on investment from Skyhigh Security. They found the platform to be effective in protecting against threats and reducing risk, resulting in increased productivity and cost savings. The software's user-friendly interface and customizable features were also praised. Overall, Skyhigh Security was deemed a valuable investment by users.

Skyhigh Security's hardware is expensive, but overall, pricing is good and licensing is straightforward. There is room for price improvements, but it is reasonable compared to other products, some of which have very expensive licensing costs. Support is also provided, but proactive or better support would justify the pricing. There is an annual licensing cost, and purchasing licensing can be difficult for the government sector. A hybrid form of a license model would be wonderful.

• "The solution is quite expensive. As we take add-ons continuously as per our customer's requirements, there are additional charges."
• "The solution's hardware is expensive."
• "Pricing for Skyhigh Security is okay, though there's always a scope for price improvements. Its pricing is okay compared to other products because other products have very expensive licensing costs. Along with the licensing, support is also provided for Skyhigh Security, so pricing is reasonable, but if there's proactive or better support, that will justify the pricing. I haven't interacted with the Skyhigh Security technical support team yet, so I'd give pricing a four out of five rating for now."

Skyhigh Security is used for various purposes, such as monitoring and securing customers' internet access, auditing internet behavior, discovering shadow IT devices, protecting sensitive information, implementing private apps, and filtering web content. It can be deployed on-premise or on the cloud and can be used as a CWPP or a CASB solution, depending on the customer's requirements. It is also used as a web proxy and for content filtering and reporting. Some customers use it to block malicious IP addresses and check for security leaks. It can be connected to hundreds of SaaS applications and can control employees' internet access both on and off the corporate network. McAfee Web Gateway is used as a complement to endpoint security and to monitor incoming and outgoing traffic.

Skyhigh Security's customer service and support receive mixed reviews. Some users find technical support to be excellent, with helpful and responsive engineers. However, others report frustration with inexperienced engineers and the need to escalate calls to higher-level technicians. Some users have not interacted with technical support at all, while others find the speed of their answers to be lacking.

Initial setup for Skyhigh Security varied depending on the reviewer's experience and expertise. Some found it straightforward and simple, with a rating of 8-9 out of 10. Others found it complex and required help from the vendor or integrator, with a rating of 4 out of 5 for complexity. Some reviewers noted that prior knowledge of cloud-based security and networking is necessary for the initial setup. Overall, the initial setup could be improved to be more straightforward and user-friendly.

Skyhigh Security is generally seen as a scalable solution by users, with some noting that it is particularly suitable for medium-sized businesses. Some users have not tested the scalability extensively, while others report having a large number of users (up to 100,000) and finding it easy to add servers to a cluster.

Skyhigh Security is a stable and reliable solution. While some users have experienced occasional service disruptions, the support team is able to address these issues and provide accurate warnings for maintenance windows or service upgrades. Users note that good bandwidth is necessary for optimal performance.